Do NOT EVER take your vehicle here. Completely untrustworthy and dishonest shop. Took it there for an A/C issue. They had the vehicle all day long, didn't get a call for an update all day. I called two hours before they closed and was told it would cost a certain amount. I showed up to pick up the vehicle and it was DOUBLE the price. I was not called to give permission to do anything to the vehicle. When I got the keys they indicated that the A/C was still not working. Took the vehicle for them to baby sit at the shop and was DOUBLE what I was told after NOT giving permission to work on my vehicle. Please seek service elsewhere so you don't have to deal with this headache. When I called to discuss the bill, I was given no respect and absolutely no ability to work with customers. I was told they could suck the fluids out of my vehicle even though my vehicle was not empty when I brought it in. The customer service is horrendous and other prominent business owners in town no longer take their vehicles there either! There are many more trustworthy shops in the Seward and Milford area. read more

I have purchased my last three vehicles here over the space of about 5 years. I have worked with Chip all three times. I have to say everyone in the dealership exemplifies that small town attitude where everyone who walks in the door is your friend and deals can be made with a handshake. You aren't going to get hit over the head with undercoating, extended warranties, or paint protectants. They never even mentioned it. New, used, they have it all. But if you are expecting a big splashy showroom, and fancy facilities, you will be disappointed. Everytime I have purchased, they have let me enjoy a nice long solo test drive, and gave me a "reasonable" first offer on the finances. While some haggling was still necessary, I never felt insulted or like they undervalued my car, or over valued theirs. But if you want a fantastic dealership experience, I think you should try this place. I may not always buy my future cars here, but I will always check here first. read more

Inquired about a used vehicle they had for sale. Spoke to Chip and after test driving the car determined that it needed a part. Chip promised to check on the cost of the replacement part and call me back. Never heard back from him and will not be buying anything from them as they apparently don't want my business. read more

And if it could be zero it would be. I travelled here from Kansas to purchase a car. Owner of the dealership was very responsive until after he had my money. I brought the vehicle in because of a noise it was making and it turns out it was a month out of warranty and needed a new timing chain and a new turbo installed. the grand total was 12 thousand dollars. Of which Brian, the owner, said, "well in hindsight you should have bought an extended warranty. I bent over backwards to make this a good experience and it was horrible. Tons of back and fourth BS, he is not a straightshooter nor a good business man. I do not recommend anyone give their money to this crook. Brian you should be ashamed of your business and the way you handled yourself in this instance. I will NEVER trust someone I don't know to be telling me the truth about a car as long as I live. He disappeared after I told him. Like magic. BYE BYE Brian. read more

My parents, brother, sisters and myself ALL purchase vehicles with CHIP as our salesperson. I just purchased a 2012 Dodge Durango! It is beautiful. CHIP helped me get 2.69% FINANCING. AMAZING :) Go and ASK for CHIP!!! This should be your only place to purchase a new or used vehicle. If Herpolsheimer's does not have it in stock, they can get it if you ask! read more