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Heroes American Cafe

3.7 (107 reviews)
InexpensiveSandwiches, Cafes, Burgers
Open • 10:30 am - 9:00 pm
Updated 3 months ago

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Recommended Reviews - Heroes American Cafe

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Tater tots and onion rings
Vivian H.

Okay I always come here for DOORDASH customers so today I thought about myself lol I ordered the Cuban sandwich with tater tots and onion rings and omg the food is so good I now know why I always Dash here. I highly recommend this place. Not to mention the staff is so friendly and they work hard and are quick to make your food right!!!

a view of the counter
Brandon M.

Just arrived in Oregon and tried this place...Wow just wow..The pastrami sandwich was loaded and when I say loaded I actually had to remoymeat just to pick it up and eat .And I can eat monster of a sandwich..My wife got the turkey club so so much turkey and veggies and the bread seem so fresh..like it just came out of the oven..The decor of the restaurant has to do with heroes... Firefighters, Military and Police...and you become a hero when you eat here , because you're saving yourself from hunger..The staff was super cool and gave us their opinions on the sandwiches.

Classic Cheeseburger and fries
Karen N.

Got a craving for a good burger while I was actually sitting outside of Red Robin. Found this place down the street and not sorry. Loads of extras available and sauces. You can even order a Mr Beast burger. Staff super friendly and food was fast and delicious. They seem to do a booming take out business if you want to Door Dash

Camille L.

My partner and I came here for the first time today while running errands in Medford. This staff is not being held accountable for daily cleaning/maintenance. I went to the bathroom to take care of a bloody nose and the bathroom was entirely dismantled. No trash can liner to toss my tissue in (EW!) no toilet paper, no paper towels to dry my hands. I have worked in the service industry for years and I can't imagine something like this sliding in any facility. If the staff does not value cleanliness in the public restroom it makes you wonder what level of cleanliness they are practicing behind closed doors. So concerning.

Philly cheesesteak sandwich - pretty good
Rachel T.

Hero's is a solid 3.5 stars. Not the best sandwich I've had, but definitely a nice option to have in the valley. I've been to the sandwich shop twice now. In my opinion, it's a better choice than Subway. Today I got the Philly cheesesteak sandwich. It was pretty good. I wish the meat and vegetables were seasoned more. The taste of the bread overshadowed the taste of the actual goodness of the sandwich. Good texture and the food seemed fresh. The staff was also helpful. They now have french fries, which are a great addition. They were crispy and delicious. I'm not blown away by the food, but it's good enough to go back.

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6 months ago

Yum so good . Proportions are awesome and friendly people . Good place to sit and eat

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4 days ago

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1 year ago

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1 year ago

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2 years ago

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10 months ago

So amazing!! Everyone was so nice!! Shoutout to Lily and Presley!! Give them a raise they deserve it!!

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1 year ago

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2 years ago

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3 years ago

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3 years ago

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2 years ago

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3 years ago

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2 years ago

Amazing food great service Great ambiance great employees Nice place would definitely recommend

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4 years ago

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2 years ago

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4 years ago

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3 years ago

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4 years ago

Good burger, easy to order, great choices... and fairly quick! Little expensive but what isn't...

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4 years ago

Stopped in for the first time and found some delicious food awaiting inside. Glad I stopped in.

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7 years ago

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3 years ago

Sandwiches are awesome, fries are the best. People are always friendly and happy to see you! Turkey, bacon, avocado. My go to.

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9 years ago

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7 years ago

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7 years ago

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5 years ago

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6 years ago

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5 years ago

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5 years ago

Love this place. Awesome food. Awesome employees working there. The food is definitely did I say awesome?!

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5 years ago

FIRST OF ALL the girl forgot my sweet potato fries. I later found hair in my sandwich while eating. Overall not a good experience.

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7 years ago

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5 years ago

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5 years ago

Went there the other day and service was great food was great I will go back. The employees behind the counter or just wonderful

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5 years ago

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6 years ago

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8 years ago

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5 years ago

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4 years ago

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6 years ago

Great food, did a to go order and they were done within minutes. The staff was friendly and the portions were very generous.

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4 years ago

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6 years ago

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Ask the Community - Heroes American Cafe

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TO BE CLEAR, THIS REVIEW IS ABOUT MOTHER'S DAY BRUNCH- My family and I went to Mother's Day brunch…read morefor the first time. I'll start with the pros: The scenery and views are beautiful. The music stage and grassy area looked lovely. The cons: The food was just ok. It was ala carte, pricey and you had to order it at the counter and then pick it up and take it to your table, also bus your table when finished. So basically they had no host, server and one guy bussing if he had to. We had to find where our reserved table was ourselves. The tables and chairs were plastic with no table cloth so it felt undressed and unthoughtful. We had to search for salt and pepper on other tables and every table didn't have them. We asked for ketchup and the guy said he would look for some when he wasn't busy. He did finally slap a big bottle down on the table well after we were finished. Normally on any other day, I wouldn't have a problem serving myself but it was Mother's Day. I did not want to do all that. I hope for them in the future, they make the Mother's Day Brunch better staffed and thoughtful for the mothers and families who come. Perhaps, instead of their usual food service style, they could alter it to make it feel less self service on Mother's Day. We gave it a try and we won't be going back for Mother's Day.

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Heroes American Cafe - sandwiches - Updated May 2026

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