I've been working out with Jayson Cordero since April. Jayson has been wonderful to work with. He's really dug into helping me lose lbs. It's been difficult but we're getting there. Aside from weight, my physical strength has increased. Seeing muscles grow and feeling better. Jayson is patient, understanding and positive. Being in a gym like that with other athletes who are "fitter" can be intimidating, but Jayson doesn't make me feel any less and not only does he push me, but he also encourages me. Other trainers seem to be highly motivating and seeing other members getting their sweat on and having fun, is also encouraging. read more

BUYER BEWARE: Don't believe the "paid" Reviews I already informed Emily I would be leaving a review so in Scammer form I'm sure they will respond & pretend they do NOT know me. SN: I never utilized the gym or the app, meal plan NOTHING & Emily was like "Oh Well" The SCAM is advertising on social media a free 6-week workout (to imply they are allowing you to try the gym out) There's NO 1-on-1 it's a group smh. But in All actuality it's a money grab. Mike (the owner) is cool but after I spoke to him & Emily, I left the SAME day called back & said "Never mind, I don't feel comfortable with paying $150/mo and I need my money back on my credit card". REMEMBER it was the same day &They basically gave me the run around even after I returned their key fob. David (who claimed to be a co-owner) stated I would get a refund but the day I returned the key fob they said David is NOT a co-owner as he stated to me on the phone AND he no longer works there. When I asked why he no longer work there Emily stated verbatim "because of reasons like this, giving customers misinformation" WOW! I have recordings & receipts. I HATE I GAVE THESE PEOPLE MY SOCIAL SECURITY NUMBER. read more

My 5 stars go to my trainer Alicia, she keeps pushing me when I think I have nothing left, she doesn't take no for an answer and she wont stop when I tell her to leave me alone but that's exactly what I need and I wouldn't have it any other way! She does look out for me and makes sure nothing is broken when Im doing an exercise that's new and hard for me. I m getting great results in under a month but I have put my all in this. Im excited to see the end result. You get what you put in, this journey is not easy and I am surprised at myself for not giving up well Alicia is the real reason I haven't given up to be honest cause I suck at self motivation. Ahem...dressing rooms would sure be nice to have here. read more

Hero Performance - My hero trainer and me after a session you can't tell but I can barely keep my phone steady for the selfie - Gyms Near Me - Houston, Texas

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They will bombarded you with emails and calls multiple times a day just to get you in, like if i didn't answer I'm obviously busy. If you can't respect my time I won't be going. read more

As you guys can see he mentions FREE on his ad. First of all there's nothing "FREE" about this program. You get there and they measure your body fat, etc to get you excited and then say that you "qualify" for the program but after going over your application they mention the money part; how you get a discount instead of "FREE" and the total is between $3000-$4000 for 24 weeks which is nothing close to being "FREE" don't get me wrong their ad is working to getting people there but once you're there tell you that you're making excuses and that you NEED to sign up today to better yourself and to get started but ALL OF YOU need to be careful and not let them get you into their place because I and other people can assure you it's not "FREE" False Advertising/Misleading Information when it comes to their social media ad Giving False or Misleading Information is an offence under section 307B of the Crimes Act 1900, which carries a maximum penalty of 2 years in prison. To establish the offence, the prosecution must prove beyond reasonable doubt that: Example: You gave information to another person via verbal, ad; social media, newspaper, TV spot, Radio spot, etc. FREE and Discount are very different words with different definitions. People beware. read more

Hero Performance - Misleading Ad on Social Media - Gyms Near Me - Houston, Texas

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Never have I experienced such inhumane treatment!!!! Pray you never get in a car accident and aren't helpless in a wheelchair bc if you do they will NOT help you with pausing/temporarily suspending your account, then they try to make you feel as if they care or at fault!!! bottom line was "We need a doctors note or pay what you owe" Not understanding whatsoever!!! read more

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Only been attending this gym since December 2023. We are attending the group classes that we schedule through the MIND-BODY app and the Kory and Kierra (trainers) are good. The only thing is that the music is way too loud can't hear the trainers when they're giving us instructions. The meal preps are good but aren't exact on grams. The equipment could use some work (some equipment may have some tears) but overall it's ok. If you're not sure how to workout or what to do these classes are good. The person whom you see about your results is very busy (on her phone or computer) while she's reading your results and doesn't give you 100% attention. Other than that I'm looking forward for some positive changes on our weight & body. read more

So I have a few reviews to post here... 3 in fact. My original post that I was told I needed to take down to get my refund, so I very hesitantly did. I want to put 0 stars but that isn't an option. Where to start... well I went in thinking I was going to get 6 weeks FREE. NOPE ITS A SCAM!!! They are going to tell you you have to pay EVERYTHING UPFRONT! Ive never been to a gym where you pay for 1+ month uprfont. The "meal plan" I could have found off the internet, it isn't customized to me. Its something they give everyone. THIS IS A SCAM. Ive never been to a gym and not been given a free first class either. They apperently dont do that. They are so so pushy too and I kind of felt fat shamed and Im not super fat! The 6 week program thing is a scam. I called MULTIPLE times at that this morning and im trying to get a refund. They say I have to come in to cancel? Ummm what gym cant send you paperwork over email these days especially with covid. Well I have called my lawyer and will be calling the police and disputing on my credit card. Im also certain they have my card number so to prevent any further transactions ill be getting a new card. And a response to whoever decides to comment back to this post, I tried being nice and civil and the 6 phone calls with no response and then multiple Facebook messages and emails I sent. This is not customer service. If you think it is it isn't. I run my own business and I wouldn't ever do this. So respond however you want but this is a scam! If you want to lose money go ahead and do this but if you want to have your money go somewhere else! Second would be the conversation I had regarding my refund: I cant comprehend how a business would not give a refund until every review is down. But I did it and I knew something else would happen so I waited til it did today. Also I've never been spoke down to by someone so rude as I had by I think his name is David. Just rude, doesn't know how to talk to women at all. My third review will be from this morning: I wake up to a notification about how this place tried and didnt succeed to charge my card $250. I was furious. When I spoke, barely at that, to some guy that works there I was told I was taken off everything. Clearly I was lied to and I wasn't and if my card would not have been on hold because of something else it would have gone through and im not sure if I would have gotten a refund. I email them and I'm told oh we forgot to take you off let me go ahead and do that. My first question is why wasn't I last month when I spoke to someone over the phone. This place IS A SCAM. DONT WASTE YOUR MONEY!!! Go somewhere else that won't over charge you. I have ordered a stop payment so they are not able to charge my card ever again, by my bank. It is not how I wanted to spend my Wednesday morning. So if you value your money dont spend it here. Go somewhere else! UPDATE: May 5th 12:43pm I have YET ANOTHER TRIED ATTEMPT TO CHARGE MY CARD. This is AFTER I emailed them and told them to stop attempting to charge me. This is why I have my card on a block currently! Wow! Unbelievable! read more

Hero Performance - this is the 4th time they've tried to do this just today! Good thing I have my card on a block!!! - Gyms Near Me - Houston, Texas

There's No Free 6 Weeks... You Have To Pay Upfront. My Google Review Is Posted In The Picture! read more

Hero Performance - text when they want you to come in for your consultation, but when I left and told Karen how I really felt she didn't respond! - Gyms Near Me - Houston, Texas

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I WILL NEVER COME TO THIS GYM AGAIN!!!!! The owner Mr. David and his staff are very unprofessional, and they've made me feel EVERYTHING but comfortable!!!!! I went in wanting to reach a new goal for myself but instead I was SHUT DOWN by their LACK OF SUPPORT AND MORALITY. I feel as if i have wasted my time and effort for nothing! read more

This place is blatantly lying about their 42 day free challenge. Don't let these guys fool you into a $1500. Nothing is specific to the individual. They'll just put you in some dumb group class. Something you could do for way less at any other gym. Their equipment isn't the greatest and so many more problems. I truly wish they would've lead with a typical gym membership but no. They just want your money and truly don't care if you meet your "goals". read more

They offered a six weeks free program to only take it back. Then, I didn't qualify for any of the paid programs that included the gym, so I was signed up for the online workout program where a coach was supposed to help me get started. I have yet to receive a phone call. I hate it when these businesses say "offering free" whatever and do not follow through. I would have dedicated my time to the program and would have signed up for a membership. Now, I wish I had kept scrolling on my phone. What a sham!! I am left to do the program on my own, with no assistance and without gym access to the equipment that is needed to do the exercises!! I am never recommending them to anyone. Mad that I paid money for the online program!!! read more

Buyer Beware - High-pressure sales tactics to force you to sign Lured by the "Free" 6-week promo on IG I went in to see what it was all about and get started on my free trial. Michael Torres took me to a room and high-pressure sales me non-stop. I was afraid I was not safe and needed to get out of there. No matter what I said he kept at me. I am now stuck in a loan I can not afford with no way out. I tried talking to Karen Reyes but she is just as bad as Michael. Karen told me nothing can be done that no matter what I do I have to pay the money regardless if I come or not. I am distraught they can actually get away with this so I called the lender and they said that I could get it refunded. Michael and Karen have the ability to refund the load. Buyer beware, be informed. You can get your money back and you have the right to say NO! Do not be afraid like I was. I wish I had just walked out like I knew I should have. read more

Without knowing what to expect, I was tempted and convinced to join the 6 week challenge; the "free" advertisement is what got me. The only catch was that once you completed AND successfully met your goal, it would then be "free". I was determined to not only to beat this challenge to win but to also motivate myself to live a healthier lifestyle. From the start to finish the trainers were nothing short of great; they pushed me and continued to monitor my progress and I genuinely felt comfortable (without any judgement). I can proudly say I met my goal and lost 6.6% body fat - I won! In short, if I can do it you CAN too! Check them out. P.S. shout out to ET for kicking my ass, haha. read more

Hero Performance - Gyms Near Me - Houston, Texas

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this gym is a complete scam they try to cover up their lies acting and being all professional never admitting their whole program is bs total rip off!! i called in months ago to cancel the membership and was told my information will be handed over to whoevers incharge of the finance dept after thoroughly explaing to him my dissatisfaction with hp...til this day im still getting charged i called in yesterday guy tells me you have to come in to cancel.....one big ass desperate needy all the time on hand to f ppl over coperation...and they have a response for everything leading to the truth...hp is not even to be cosidered on the scale all these employees are figuring themselves out still its obvious they all live in illusions self absorbed happy to have a job and have read a few books on being fit with no proper intent to build whatever corp this is supposed to be ....very generic read more

Don't join this gym, they tried to breach our contract in an effort to keep my $6,000 & lock me into their program. link to a voice recording (Bottom of review) of the owner trying to corner me into staying in the program (he comes in around the 2:45 min mark). I also attached a pic of my contract to the review. This review is condensed due to word count restrictions, full review is also available in the link. Long story short, I signed up for a 6-week trial, got talked into joining the full 6 month program with a 1-week opt out program by 10/30. Decide I want to cancel, I go in @ 10/30 in the morning, and after several people try to talk me in to staying, I talk to Mike who says the cutoff window was 12:01 am on 10/30 (not in the contract). Told him I would get a lawyer and leave a bad review, he was smirky as hell and said it would hold up. Go into my car, talk to lawyer & leave bad review, lawyer says its BS and that we will file suit by EOD. Go in for their lawyer info, Mike calls me in and sits me down to lecture me about my "nerve", tell him I'm not having it, he goes bananas and starts yelling and cursing at me. I leave, call my lawyer outside in my car, David (Co-owner) comes out and says they will give me my money back as agreed if I take down review. I did it to get out of there. Confirmed account is closed w/ financing company and canceled my credit card. Hey Mike, what I wanted to say to you when you tried to give me that bullshit lecture was that it is YOU with the nerve. Honor your contracts and don't be shady. Honestly, I might have considered coming back when I had less going on, or at least a better chance considering I will never come again after this debacle. I would have even left y'all a nice review, because I think your program can help people. Regardless of the reason I wanted out, you should've respected the agreement we had instead of trying to be slick. That 12:01am cutoff is the biggest load of shit I have ever heard, like did you really think I was just going to shrug and be like "guess I got to do this now."? Are you that dense? It is $6,000 bro. You were going to give me my money back regardless, the only question was if you would be paying my legal fees on top of it. And there was no way in HELL I was not going to leave a review after the nightmare you guys put me through. Reviews are not a bargaining chip to use in order to honor prior commitments that you try to skirt out on. I can only imagine how many of your good reviews are a symptom of your manipulation and gross business practices. You are, by every definition, a crook. Based on you flipping out, I imagine you guys are tight on the $$$ flow, in which case I sincerely wish all misfortune on your business. I will not take down this review under any circumstances. If you contact me or try to pull some nonsense - I will update my reviews and if need be, get my lawyer back in the loop. Link to recording and Full Review: https://1drv.ms/u/s!ApSTrTS8qt2Xg5Iop8V_HNuZ8_ewlw?e=oAqLSu read more

Hero Performance - Original Contract, opt out agreement at bottom of contract signed by CEO - Gyms Near Me - Houston, Texas

This gym is the most disgusting place I have ever been to. Do not pay attention to the good reviews a lot of these people have been manipulated. I signed up for a consultation for the FREE 6 Week program that was offered. Yet, I was harassed to sign up for a membership for 6months for over $2,000 by David the co-owner. He tried to make me believe that this gym was my only option to fitness and me being a college student he tried his best to take advantage of me after I told him several times I did not come to sign up but to learn more information about the gym. He insisted for over a hour for me to sign up and even took my student ID card until I signed. He kept asking for my bank information as well. After we discussed a budget that would possibly work for me as a college student I signed (BIGGEST MISTAKE). However, within a few hours I came back to cancel because I felt like I was pressured and it was a uncomfortable situation and if it took that much effort for him to harass me the business would not be beneficial. When coming back he proceeded to tell me to get my ass in the gym and workout. I continued to tell him that I was not going through with the program after thinking about the price and my budget and I did not appreciate how he had treated me. I followed through with canceling my membership and David walked away. Yet by the morning I was alerted to -$125.99 on my account from a gym I never even used and had canceled within a couple hours. These people that work here are the most unprofessional people and obviously are desperate. Trust me when I say this business will not be lasting much longer. They do not care about you and your health but rather how much $$ you are putting into their business. This is the last place you want to workout at. I suggest Burn Boot Camp any day over this piece of trash and the facility is not that nice. This place is the definition of SCAMMERS. read more

I recommend Robert Silva! Dude does an amazing job! You'll see some real results sticking with him.

I had signed up on a Facebook promotion for a 45 day free gym pass. They send you multiple text messages reminding you of your appointment and stating if you miss the appointment you cannot qualify for the "45 day free program" again. When you arrive they have you fill out two pages of information including why you would be right candidate to receive the "45 day free program" with them. After that they weigh you and do a body fat analysis. And then they come up with a six month program for you that cost $7000. Which they will gladly finance over an 18 month period. Really?!? They expect their clients who do not have $7000 to go in debt by financing a 6 month gym program and then pay for it an additional year after? When you say no, the owner presents you with another program for you that costs $5000. When you say no to that offer, he presents you with several other programs ranging from $1200-$1500. The owner tries to justify the cost of the programs with their money back guarantee. But how can you trust a company that has just pulled a bait and switch on you? Again, it's total bait and switch. Don't waste your time unless you have $5000 to $7000 spend on a 6 month gym program. I am reporting them to the BBB. read more

Got my money back!! Thanks to my bank it was under the 60 days got all of it back instead of only 600 which they were offering back when I should of gotten 1,500 back there loss I got 2 free months of training If y'all need legal help !! S Ligon and associates law firm 713.222.7928 read more

This place is 100% a SCAM. If you see a promotion on Facebook or Instagram offering a free 6 week training course that includes a personal trainer and meal plan all for the business owner to expand their portfolio of success stories and promote their business...just keep it moving. It's absolutely a scam. The business owner, Mike started texting me. I set up an appointment to come in for my assessment. They walked me around the gym, took my measurements, had me fill out an assessment, and Mike ended up taking me upstairs to tell me I qualified for the free program after our "interview" to see if I'd be a good success story. Then, the scam was laid out. He used ALLLL the used-car salesman tactics, asking closed-ended questions, getting you to answer "YES" to all the questions (i.e., do you want a lifestyle change, do you want to feel better, can you commit to an exercise routine, will you commit to meet with your personal trainer, will a specialized meal plan benefit you, etc.), then he asks you if YOU are able to make financial decisions on your own. After that, Mike tells you "the program is only gonna cost $15,000.) Yep. A free 6 week program that was promised is NOT free at all. Why, you may ask? Oh, simple. Mike tells me I'm too out of shape to keep up with the group fitness class, so the free 6 week course wouldn't be a good option for me. When I tell him that I wasn't prepared to make any major purchases like that...it was entirely too much! He tells me I can finance the whole thing and proceeds to do a soft pull on my credit!!!!! WOOOWWW! When I told him I wasn't going to finance anything at that time and that I needed to talk this over with my spouse (a nice way of just letting this guy know I was ready to leave) he attacks my husband, who he doesn't even know, to tell me why would I even bother to ask my husband since he obviously doesn't support me in making healthy decisions! What the actual heck?? This business owner is out of line!! He based this assumption off of intake questions and brought another person into the conversation who has nothing to do with my fitness, but EVERYTHING to do with finances. This is my spouse, after all. When he realized I didn't appreciate his tone or assumptions, he proceeds to tell me he's just trying to be a good, tough coach and not sugarcoat things for me. An absolutely idiotic assumption to think he's a coach to me at all at this point - we've known each other for 10 minutes dude. He then proceeds to tell me he can just knock off a few things off the program like a supplement and vitamin routine and some other personalized things and then go from "guaranteed results in 12 mos" to results in 6 mos...all for the low, low price of $7,000. Ridiculous! I had to listen to his used-car salesman tactics for another 15 minutes. I should've walked out and left, but I was actually trying to work on a fitness goal at this point. It wasn't until he continued to fat-shame me and tell me I was basically going to die if I didn't commit to his program that I was ready to leave. Mike accused me of "making excuses" when I didn't want to pay $14K or $7K and I did NOT want to take out a medical loan to finance the cost either...he was literally trying to approve me for a loan on the spot. I was reallllly annoyed with having wasted my time driving to a rough neighborhood in Northside, all to be fat shamed and have my husband's character attacked...all for something I was told would be FREE for 6 weeks. When I told him I wasn't going to pay for anything right then and there and that I was going to head out. He told me "yeah, I'm sorry, I'm not going to be the right coach for you...thank you for your time." Like, he thought he was kicking me out of his office LOL!!!! I reached for the paper with my intake questions and my responses that I wrote, as well as his notes about pricing and he told me I couldn't take the paper with me because he is deciding not to work with me. What an immature thing to say and do. These losers just texted me again this weekend to "see if we can work something out" and start a program with them. This business is the absolute worst. Mike certainly isn't doing this company ANY favors. He's totally dense, inconsiderate, and had the audacity to tell me he is married and doesn't need to ask his own spouse about spending "that kind of money." Hmm...that relationship must be interesting to say the least. Do not walk, RUN, away from this business. There are far more effective personal trainers in Houston, TX who will not shame you and your family, ask you for $14K, and complete a soft pull in your credit to get you to finance a medical loan. Clearly, this guy is hurting for money. If I could give this entire experience a NEGATIVE score, I would. read more

f you are reading this, RUNNNNNNNN!!!! This place is DISGUSTING and completely DISHONEST for what they do to people. A few weeks ago I came in to this gym with good faith of heart to join a free 6 week PT program that was advertised on Instagram. Once I got there, I spoke with David who was extremely pushy and pretty much harassed me to sign up for a 6 month personal training program that was stupid expensive, the whole advertisement online is a scheme to get people to come in and intimidate them with intense pressure to join. The price started off at $7,000 for 6 months of PT which is absurd!! So he kept dropping the price after I kept on declining. As much as I hate to admit to this, I was very hesitant but decided to give it a try after feeling extreme pressure and intimidation from David, but instantly regretted this decision. After only 2 days I went back in to speak with David to attempt to opt out. He told me that was not an option (AFTER ONLY 2 DAYS), and I could either take advantage of the program or risk getting sent to collections. I continued to argue about opting out since it had only been 2 days and the PT he assigned to me initially did not provide any real communication or went over the nutrition consultation promised. He apologized and agreed to assign me a new PT and then proceeded to go over the nutrition consultation. I kept asking for a copy of my contract and he had this other guy named Julian or something like that send me the copy of it through a screenshot while David reviewed the nutrition consultation with me. At this point, I realized I was stuck so I went home and read over the contract. The contract states that I am not able to opt out AFTER I am given the nutrition consultation. When I went in to request wanting out, he said that opting out of the program was not an option, but the contract states it is not doable AFTER being given a nutrition consultation which had not been done until I went in to request wanting out. This man here took complete advantage of the situation and trapped me right before my eyes and then gave me the contract only to find out I could've gotten out of it if I had and examined the contract before allowing him to go over the consultation with me. You think I didn't realize that shady trick you pulled DAVID but I did and I sure am getting my lawyer involved, and have already filled a complaint to the office of attorney general and BBB. Ohh, ANDDD to top it off, when I ignorantly decided to finance this program, I was told no interest would be charged for 18 months. LOL jokes on me and anyone else that crosses paths with this place, save yourself a huge headache and RUN!!!!!!!!!! This place is a total scheme smh The only positive experience I got out of this place was getting to work with MATT even though it was such a short period of time before I decided to seek legal help. S/O to you MATT, you where pretty cool read more

RUN!!!!! If I could give zero stars I would, they will take a large sum of money just to offer a (one) horrible group class, equipment dirty (no wipes or spray availability)!! And old( broken down) !!! And they lie about there own policy for canceling (male them a letter within 3 days after signing the contract with a reason). I tried to cancel and got severely harassed smh please don't go here. It's an instagram scam smh preying on an underserved neighborhood and it's so sad!!!!!!!!!! read more

Listen to the other one star reviews. Beware. Same thing... I thought maybe a lower cost for the challenge but they asked 2-3k up front. I've never had to pay that much up front.... They should be upfront and let people know what to expect. read more

Smh. Offering a free trial, and when someone has a question to debunk reviews, you tell me I'm taking time from paying customers. Trash read more

Hero Performance - Coach David's attitude towards people signing up for HIS free promo. - Gyms Near Me - Houston, Texas

I have never had such a bad a experience both at a gym and with a "trainer" do not sign up for their challenge! it is a waste of time and money. They are not there to help you with your goals only to take your money. Take my advice and go to Iron city gym instead . Their staff is also very rude and quick to mislead you and misguide you from your goals. read more

I watched my cousin lose 15 lbs in 2 months working out with HERO trainer Karen Reyes. While she was working out with Karen, I started my own challenge to get fit on my own. After 2 months I recognized I wasnt as motivated as I should be and I was frustrated because I didnt really know how to get the results I was looking for. I started my new fitness journey with Karen Reyes less than a month ago and I feel confident that I will meet my goals. Not only does she create workouts tailored for my personal weight loss, she pushes me to do more, provides meal planning and makes sure I'm doing each exercise right. She knows when to push you and makes sure you aren't wasting your money. read more

This gym is a joke and a scam. i signed up for their challenge and on day 2 when i talked to the Owner, the so called "trainer" there to help me reach my goals dismissed my concerns and even rolled his eyes. I signed up to become a better version of myself not to be shamed by doing what i can to get there. I will be moving to BONA FITNESS and i think you should too! read more

My name is Juan Saez i being overweight for 4 years of my life as time past by I didn't like the person I was becoming so I knew I need to make a drastic change in my life. that's when I decided to take the hero performance 6 weeks challenge , where I found the right trainers that push me , motivated me and more importantly keep me accountable for meeting my goals . I successfully loss 27 pounds , let me say that one more time I loss 27 pounds , my fitness journey is just beginning thank you so much to the great trainers at hero performance and Chris for convincing me to give the program a chance . read more

Hero Performance - Gyms Near Me - Houston, Texas

DO NOT WASTE YOUR TIME!! I went in thinking I was going in for the 6 week free program consultation. I was talking to Mike and out of nowhere gave me a 5,000 fee that had to be paid in order to join the program and was very insistent on me borrowing " money from the gym when I told him No he continued to ask for my social security and my credit score when I denied he would make comments such as if I wanted "to stay 55 lbs overweight" and if I " Didn't care about myself". I couldn't help but laugh at him as I walked out. Please do not waste your time or money at this gym with these grimmey money hungry scammers. read more

Minority owned.perfectly sized gym. Comfortable atmosphere where you can come as you are and reach your goals. I chose personal sessions and got paired with Jayson. He is the perfect balance of hard on you and giving you grace. You have the option to just join the gym, do group training or personal training. Know yourself and what type of engagement you need, be honest with the front of house sales team on what you can afford and they will figure something out for you. Go in and be ready to commit to yourself. read more

Beware of this business. They reel you in with "Free 6 week transformation" advertisements, only to try and sign you up for a 6 month program that totals $6,000+. Co-Owner David Laws said I could "borrow the gym's money" instead of directly telling you that you are applying for a medical loan through a 3rd party credit agency. I was denied the "loan" on my cellular device during the consultation and owner David Laws fraudulently input false information in his device, claiming I made 6x more monthly income @ a job I hadn't worked at for over 2 months, to get me approved so the gym could receive the $7k. After 2 weeks Of trying out the program I wanted out. Co-Owner Michael Torres denied my request saying I only wanted to quit because, "I wasn't seeing immediate results." Only the owners are allowed to cancel the Medical Loan. I filed formal complaint with loan company and got my money back. Mike Torres had tried contacting me back after denying my request, saying that he would cancel loan only if I paid for the trainers hours spent with me $300+, I denied. Don't advertise a Free Program if nothing about it is free. Thank you to friendly Trainer Robert for the few sessions but overall in my opinion the program is not worth $1,000/month plus the additional purchases for "required" supplements, meal preps, etc. read more

I've been with this gym for a little over 60 days and I love it. They specialize in accountability and everyone is very friendly. My Personal Trainer Mercedes is very inventive and thorough! I definitely recommend working out with her. She will get ladies the results they are looking for! read more

Hero Performance - 60 day results - Gyms Near Me - Houston, Texas

I have been wanting to start working out but have made all the excuses in the world. A friend of mine recommended I talk to Cam and I am so glad I did. He has helped me and been so patient getting me into a groove. read more

John the trainer is amazing!! He listens to what you want to accomplish and goals. He pushes you and believes in your goals, just give it your 100%! The gym is very nice, spacious, clean, great machines. Everyone there, even who come in to work out, are very nice and helpful!! Def give them a try, you won't regret it!! read more

Unfortunately, my experience here wasn't a good one. I am disappointed with the lack of accountability and professionalism displayed by the owner Mike. The false advertising on an Instagram post had me there thinking it was FREE, only to find out there is NO SUCH THING! They try to sell you on the trainers, food plans, supplements and "accountability" but in actuality they want you to finance fitness plans with ridiculous interest rates of 25.99% when you are not able to pay the plans in full. If you choose not to pay this, the alternative offer is a $1000 6 week plan created by Mike himself. My challenge was to gain 6 lbs of muscle in 6 weeks which he guarantees you will meet with their program of course but when you don't, you loose all of your money. Once I later researched I learned that on an average you can gain 1-2 pounds per MONTH. It seemed as though the program wasn't created for me to reach my goal within that time frame. My assigned trainer/accountability partner Karen showed no care in helping me achieve my goal. She never followed up with me weekly during the process of this challenge. I was told to attend high intensity workout classes that were counterproductive. I also had to consistently bother trainers for my weekly stats and basically train myself the entire 6weeks. As a matter of fact, the first time I spoke with Karen in person was the day my challenge ended. However, Matthew (one of the trainers) was so kind to answer my questions, help with trainings and provide feedback. Korey was also nice and I enjoyed his group trainings. The suggested supplements that I was required to take made me feel sick to the point that I did not have an appetite. When I told them they offered no solution to better assist me. At the end of my challenge, I was told that I didn't meet my goal by .2 lbs and that I lost the money invested but it could be used as a discount for a $3500 package. I was devastated. All in all, I would only recommend this gym for working out purposes. The owner comes across as a money hungry person who doesn't truly care about you reaching your fitness goals. Don't fall for the scam. Do your research prior to committing to any program and don't allow their pressure to move you forward prematurely. I highly recommend researching the supplements before using them as well. Even though I have been consistent with working out prior to the challenge I must say this experience showed me how much I could push myself beyond what I thought. I just expected everything that was stated to be included in the program and get what I paid for. read more

Awesome gym and great work outs whether you do group classes or meet with a personal trainer. I've had 2 trainers since starting, Vince and Cam, and both have been great to work with and make it fun to show up. There's group classes at different times of the day and Cam has even sent me personalized work outs for me to do at home when something comes up and I can't make our in person session. I also just ordered from their meal plan which looks amazing and will make my life 100 times easier. Only thing I would change is that it's definitely pricey so I just wish it was more affordable so I could continue with the program long term. read more

I give my very short experience to hero performance an expected 0 stars unfortunately I had to give 1 star. they cold called me stating I applied for this FREE 6 week challenge once I got there he tried to sell me on a 12 week program of an estimated 2500$. I said absolutely not. Once explaining how the program I came for the consultation with works. Not knowing a lot about fitness and him making me feel like the challenge is completely doable. I agreed to do the challenge to better my fitness journey. Once I got home and did my research and talked with many other gym rats, they told me the program was completely undoable. when I went to cancel he gas lit me and made me feel like the struggles I've had in my life were because I quit things I start. now I'm fighting for them to cancel a 1000$ charge to my credit card. Even after I cancelled witnin 24 hours of signing and read the contract stating "once the buyer has gone through the nutrition consultation, there is no way of receiving are fund. The client wilkep al thematerials received(nutrition plan, grocery list, online membership, accountability group, cookbook, at home workouts and eating outguide)." All I had was a consultation so I am able to cancel due to THEIR contact. highly recommend you stay away from this gym and any other gym linked to the owner. As it's a scam to take advantage of people who are not familiar with the fitness journey. read more

They try to get you with their 6 free week challenge or whatever but then they tell you it was just a catch and not actually free. Don't get me wrong im sure they are good and do help out but when I told him I couldn't do it yet the owner completely ignored me and tried to just talk to my boyfriend. And then when we left he only shook my boyfriends hand and I reached out my hand to shake his hand and he didn't shake it . Lol work on your costumer service skills sir. That was so rude MIKE. So we ended up not taking it bc he lied to us. I would recommend smaller growing gyms or personal trainers that are still growing not this place . And then he kept talking about how they were in CW 39 . Lol okay nobody watches that. read more

If you are looking for a trainer that will motivate you to reach your fitness goals, AD is definitely the trainer for you. He will help you meet your fitness goals big or small and keep you engaged. I highly recommend him as a personal trainer! read more