These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

The plumber arrived within 2 hours of my call for a clogged main drain which I really appreciated…read more He snaked it and the water flowed fine when he left. But two days later the same clog came back. I called and they did come out again for free but I ended up paying for a hydro jetting service the second time that probably should have been recommended first. Friendly guys but felt a bit like they took the cheap fix first just to get a service call fee.

I noticed our downstairs unit was blowing warm air. My husband asked me to contact Custom Klimates…read morebecause the owner lives on our street. I called and someone answered immediately and she had a tech, Alex Crawford, show up that same day. I have seen a decline is customer service across the board so I was waiting to be disappointed again. Boy was I super surprised at how knowledgeable and professional Alex was about our HVAC units. He serviced and cleaned both units and replaced capacitors in both units. We are, from now on, on a maintenance plan with Custom Klimates so we don't have to worry about when our units need to be serviced, they handle all the future scheduling. We were very pleased and highly recommend this company.

Had a serious problem with my unit blowing heat and ac. Called Custom Klimates and Gabe immediately…read moreresponded and his crew was over to fix in just a few hours. Very professional and knowledgeable outfit. I was very pleased. Highly recommend.

Absolutely the WORST experience I had with an AC company in many years. It is obvious that my…read moreexperience is different than the other customers of Air Pro, but my experience was horrible. I was stood up on several occasions, they refused to commit to a new date to install my brand-new ac unit and turned out to be extremely unprofessional by not responding to my phone calls or text messages. I had to start over and find another AC company during the unbearable heat in July 2022. I will NEVER recommend them to anyone for service.

I'm very happy with the new AC installation by Air Pro. I searched around getting lots of quotes…read moreand they offered the best price and service. 6 months later and I haven't had any issues. I will definitely use again.

Hands down the best HVAC company in the Canton GA area. So I went to turn on the AC an noticed the…read morethermostat was completely blank. With all these new computer driven devices there wasn't to much I could do. Checking for a blown fuse was about the extent of my trouble shooting skills so I placed a call to Fritts Heating and Air. Fritts himself (owner)showed up in the blink of an eye. A very nice easy going guy with years of knowledge and expertise. Appearing that the thermostat was bad he had to go to the warehouse to pick up a new one. Once back replacing the old one began. He let me watch and ask questions and just had and interesting conversation about anything and everything. Well strange the new one didn't work either. So after so quick troubleshooting in the basement furnace he found a defective in line fuse blown. Replacing the fuse and low and behold, success the thermostat was working. So being the nice guy he removed his unit and put the original back in. Problem solved. So in closing after spending hours in trouble shooting and traveling back and forth he only charged me for the service call. Absolutely amazing! Thank you Fritts for and awesome experience on a frustrating situation.

VERY unprofessional, late, argumentative and promised call ahead which did not happen…read more Would NEVER recommend to anyone.

They replaced two hvac systems in our house. Great price. Friendly owner and employees. The whole…read moretransaction was smooth. We got a very quick response. The installers were very nice and very efficient. They made sure we knew what was what and how to operate the new thermostats before they left. Thank you to everyone there. Thank you to everyone there!

Selling my home there were a couple of items picked up on my home inspection. Called Weather…read moreMasters to discuss. They came out promptly and rectified the issues without any problems. I cannot recommend this company any less than 110%. Everyone involved made sure their customer service was exemplary. Look no further for your. HVAC needs - you won't be disappointed. I wish this company all the continued success it fully deserves. 10 star rating. Steve O 4/7/26.

They did a great job and gave us a great price for the work! The team was very professional and…read morerespectful of our home and our time. We would highly recommend them for your next HVAC project.

Premier was an exceptional family runner company. I have used them for years, they were higher…read morepriced but worth every penny with the service they provided. Sadly,the last year or so things have changed. I think they may have been bought out, feels it. I have had 2 disastrous installs with them this month. Wrong parts both times. Went over where placement of equipment would be and both times they just did what they wanted to, ignoring me. The service Manager, Mike is ghosting which is incredibly unprofessional. The people they have coming out to bid the job are clueless. They are not training them properly. After 20 years, I am done with Premier. It is a pain in the ass to change there is something shady going on there. DO NOT USE