Thank you Josh for the great service. We had a cracked pipe and clog in septic system. Wasn't…read moreexpecting the large expense but Josh came to my husband and I through each part of the process explaining the repair and cost. Thank you for being honest and straight forward through the whole process.

Took my hose off my hose hanger to use . When they were done instead of wrapping my 50 foot hose…read moreback up just threw it in a pile . thanks.. truly lazy

When I needed help with my septic flooding Big Red answered my call. It was Wednesday 11:40pm at…read morenight when I called Big Red Septic. I was worried and concerned that I was going to hear the sound of another voicemail machine. Instead, I heard the warm voice of Michele who took my call and worked out a good price. I was so excited and relieved that she answered my call that was so urgent. The previous company I called never responded to me, although they claimed that their business operation was 24 hours. Michele scheduled my appointment for the next business day at 8:30am and provided valuable information to me. Jesse called me that Thursday morning at 7:08am to inform me that he was on his way. Jesse was able to complete the septic drainage by 10:00am and provided indepth explanation of what was happening. Jesse even shared videos with me of what he had observed in the septic tank. It is reassuring to have company like Big Red Septic deliver on their promise. I was very pleased with the services they provided.

Big red septic should be your first call! Luke and Jesse are amazing! Had a local company come out…read moreand pump my septic were unable to finish the job, I called Big Red septic they were happy to take the job Jesse never gave up completed the job even showed before and after pictures. Extremely professional extremely knowledgeable and saviors on a holiday weekend. If you want it done and done right the first time call Big Red septic!!!

Five Star service from a very professional company. I called with a request for same day service…read moreand Mr Randy accommodated us. They did a wonderful service. They Left the septic area and yard tidy. Fast and friendly. Great communication by text or call. Easy billing and fair pricing. Mr Randy explained everything so that even I could understand it. I can't be more appreciative. Highly recommended.!!!!!!!*****

Focus 4 went above and beyond to take care of my mother's septic system yesterday, after she was…read moretold by another company earlier that morning that they couldn't not do the work (was a more complex job due to the age/location of the system and lack of consistent past maintenance). Despite calling late in the morning (around 11 A.M.), they were able to come out, confirm they could do the work, and were able to fit her in that afternoon. I truly appreciate everything Mr. Randy and the tech, Mr. Omar (who was working double-time in 90°+ to get everything knocked out), did to get my mom taken care of. Both gentlemen were very friendly and highly professional. If you're in the Sumter County, FL area and need your septic system worked on, I highly recommend Focus 4!

Did a fantastic job, great communication, answered all questions and took the time to help me…read moreunderstand everything. Can't recommend enough.

Ken and Gio were out today to pump our septic. What a professional team. Very mindful of where to…read moredrive that truck on the property to do the least amount of landscape damage. Quickly dug up the soil to uncover the septic. Popped the lid off and had it pumped out in no time. Refilled that hole, you'd never know they were here. Full of good information and advice. Great Ambadassors for Wooten's Well & Septic.

Called Wooten to pump a clogged septic tank on a mobile home rental property. After taking two…read moredays to show up they spent 5 minutes to tell me that the tank could not be pumped since it was under a concrete patio pad. They left and then charged an $85 service fee 2 months later for doing nothing. Really? So I called Quality Pumping out of Lakeland who came the next day and found that the tank was in the crawl space under the mobile but not under the concrete patio. They pumped it immediately and charged me $100 less than what Wooten quoted. Do yourself a favor and go directly to Quality Pumping first.

Had a small issue with my water system, called Danny and the guys were out there in the morning to…read moresolve the problem. Mason and team worked it all over and by the time they put it back together I had water. Enjoyed chatting with the guys that came out. Thanks Danny and Team you are 5 star...

i had a problem with my water well pump that ran constantly. I called Boyette and Ryan and Tucker…read morecame within 2 hours and replaced the valve. Excellent services - guys are honest and do their work with integrity. Highly recommended.

Very responsive, fast service and great prices for the services. We will be using them in the…read morefuture.

Hired this company from PA for a 4-plex purchase in FL to pump/inspect the 4 septic tanks prior to…read moreour closing on the property. This company, together with the home inspector (also on site that same day) MISSED AN ENTIRE TANK - told us there were only 3 and that the front building shares one larger tank due to the well being on the other side of the property. Seemed plausible, so we move along. They provided zero report of any kind for this "inspection". No photos. Nothing but a phone call saying you have 3 and they look fine, we're done and gone. We're now working to get the property fixed up and despite paying $1,248 for these inspections, we STILL don't know exactly where the access lids are located since Payless buried them again with no photos. We didn't get fully moved down for a few more months, so the grass was grown back over and we couldn't tell where had been dug. We have since purchased our own very expensive sewer scope and locator only to find we do in fact have a 4th tank that Payless completely ignored. When we hired another company to come pump that 4th tank after finding it ourselves - they showed up with the permitting plans for our property and knew not only that there were 4 on the property, but exactly where the 4th tank was before we even showed them. Why did Payless not check these records? We are still learning and didn't know to look for those records at the time, but I would expect a professional in this business to know about them. We also now know that all 4 tanks are original and the same size, so that was a lie telling us that the front building shared one larger tank. How does a professional septic company not own a locator?

Fast, helpful, FAIR and I'll be using them again in the future. I made a call to explain my problem…read moreand they had a tech to my house in less than 2 hours. Turns out the problem was not my tank but just a normal clog. I was not charged for the visit and am super grateful for that! Their customer service ensures that I will call them and recommend them in the future. Thank you.

Cleaned both of our septics and even rinsed them out with the water hose. They replaced the pump in…read morethere also. They were fast, friendly, and did a good job. Just a bit pricey though.