I knew my Toyota RAV4 was due for a check-up (started making some sounds, misaligned tires, and the…read morebrakes felt off after 12 years of driving), but I hesitate to find an auto shop on my own since I have limited car repair knowledge. Fortunately, a good friend of mine recommended Acme Tire & Auto in Rockford, so I decided to call and stop in! My friend and I talked to Alex, whose the owner of Acme Tire & Auto, and he was absolutely friendly and sincere about the work that was needed! The first time I stopped by, I needed an alignment and oil change, which was done very quickly! I needed to head out of town for the week, so Alex was mindful about my limited time in the area. Very reasonable prices! The second time, I came back to get my brakes changed. Per the advice of my friend, he recommended coated rotors since I usually keep my car outside through all the seasons. Alex was able to order those parts the same day, so I was able to decide that when I dropped off my car. Overall, great experience getting car work done! I would definitely recommend this place to friends and family. Price - fair & reasonable Accessibility - easy to find location Customer Service - friendly & honest Timing - great! Accomodating

Alex has been the most accommodating and fair mechanic I've ever worked with. It is important to…read morehim to make sure that you can worry about your life and not your car. He is always kind, understanding, and gracious. It seems he has a lot of regulars because every time I am in there he knows his customers and they know him. I feel that he will try to do everything he can do for you.

Very experiencing Towing company called immediately back offered quote and on the day I requested…read morethe code they called to schedule the pick up. This company is 100% reliable and will use again

Just awesome service. Very prompt. If I could give you 10 stars, I would. You guys rock!!read more

Please do not use the last ice of this season the wife on her way to church put her car on its side…read morethey were called came out put it on its wheels towed it to their shop about 6 miles then told me that was 400 dollars for that and 60 dollars a day it sat there so I had them bring it to Sparta about 8 miles and charged me 200 more for that 600 total for about 14 miles what a rip off I would give them a negative five stars if I could they took advantage of the situation at the time please be warned do not use them

I feel the need to leave this company a great review. We are 4.5 hours from home after a weekend…read morecamping trip and the spare tire on our travel trailer blew. After calling insurance and receiving lots of back and forth and nobody being able to tow the camper, I called Ryan's. At first, they weren't going to be able to help because our camper is too tall to be towed which is what we were running into with the insurance company. Ryan called back shortly after and had similar tires to what we needed that would be able to get us home. Ryan was super responsive, reliable, quick to help, and charged a very fair price to have our normal tire replaced, as well as the spare. Very friendly guy to do business with!

My car was involved in a minor accident. I took it to West End Body Shop and talked to Gavin. I got…read morean appointment for repair the same week. At the time of repair I was offered a ride home. The work was done quickly with a very reasonable price. I would highly recommend this body shop. Linda P.

my car was hit in the parking lot at a golf course I took it to Gavin to get an estimate for…read moreinsurance. He let me know he could brush out the scrape and reattach my bumper within the morning. He offered me a ride home and I couldn't be more pleased with the results. A genuine expert and totally trustworthy. Thanks for making my morning

very risky and customer service doesn't exist if they impound your vehicle you will prob have…read moremissing items in your vehicle as they keep your car unlocked and key fob on the seat in an unsecured location, crooks imho.

I have always used you guys. By far the best towing company in Grand Rapids! Thank you for your…read moreservice!!

I wish I could give them 6 stars! I have been going to Northeast Automotive for about 7 or 8 years…read morenow and have always had great experiences. They are honest, fair, and don't push things on the customers. They have a family business feel and have even helped me out when I was in a pinch on the roadside! Thank you Paula, Cliff, Cody, Kevin, and everyone else whose names I don't know!

Honest and fair prices for repairs. Been a customer for a few years now and we've always…read moreappreciated the service and honesty from the whole team at NE. They don't try to push anything on the customer like other shops which is refreshing and their timing to have repairs done is reasonable.

My car needed realignment and several other things attended to…read more Doug and Paul explained the issues and fees upfront and have an estimate. They were very helpful and fair and I can't say enough nice things about the owners and employees. As a woman going for car maintenance, I am very happy and highly recommend.

My car alignment was terrible. They told me what wrong and did a rough alignment to help my car…read moredrive better than it had been. They didn't charge me. I will be returning once the work is complete.

I recently had an estimate on my 2007 Cadillac Escalade of over $3,000 of repair items. I took it…read moreto Pro Services and they informed me that more than half of the items were not necessary at the time and informed me how to monitor these as the vehicle progressed.... speaking with one of their employees, he informed me that their goal is to provide accurate and honest work so people will keep coming back. I can't tell you how good it feels to have an honest repair shop so close to my house... I will be going back for any further needs and will highly recommend to anyone in the GR area to go to pro services before anywhere else!!! Also, they are timely and accurate with how long it will take... I had very little interruption in my day because they were right on it!!

Pro Auto Service consistently delivers excellent service with a focus on honesty and transparency,…read moremaking them my go-to for all car repairs. Tom who has worked on my Van does an excellent work and he is highly skilled! Brian clearly explains the issues found and provides detailed estimates before any work is done. They prioritize customer satisfaction, ensuring timely completion of repairs and always going the extra mile to address concerns. I highly recommend them to anyone looking for a reliable and trustworthy auto repair shop :).