Geoff was very friendly and helpful! He helped us get a great deal on our mattress, and we're very…read morehappy with our purchase. Highly recommend!

This is the one and only place we looked for a mattress for our daughter starting her junior year…read moreat USC. Geoff was so helpful we didn't need to go anywhere else. The price was fair and delivery went without a hitch. We appreciate your help!

Many beds to choose from . The service was great…read more Saul was very professional and helpful. Going to recommend my family and friend .

This was hands down the best mattress shopping experience I've ever had. Zack helped us, and he was…read moreknowledgeable, patient, and genuinely honest. He walked us through the different types of foams, springs, and covers, and explained what actually matters (and what doesn't). He knew a lot about the recent changes in the mattress industry. You can try any of the online brands. If they don't have a model, they can get a twin for you to try out. There was also zero pressure or upselling, just thoughtful advice. We ended up buying their in-house brand, which feels comfortably soft but still supportive. When my husband moves, my side doesn't turn into a slope (great partner isolation!). We also spent much less than we expected and left feeling really good about supporting a local business.

Fantastic employees, (Vince was incredible helpful and…read moreoffered insightful advice). Highly recommend!

After visiting other bed retailers locally I was frustrated, One store salesperson kept changing…read morehis opinion of what I needed or what mattress was best for my wife and I. Not in a way that was helpful, I just felt he was more eager to sell me a bed than finding the right bed to for our needs. I did some research and found that Mattress Central sold Aireloom mattresses which I was eager to see and feel. VInce greeted us and showed us a variety of Aireloom mattresses, his comments were very helpful and never felt like he was pushing us to buy. We tried a few other brands and wound up agreeing with Vince, the Aireloom was a great fit for our needs. We purchased one on the spot. This was a pleasurable and welcome experience and I would send anyone I like to see them before buying a new mattress. Delivery was great. The team arrived on time and couldn't be any nicer or more helpful. Vince called me after to make sure we were satisfied. Who does that anymore? Totally happy.

Mike Strand was an absolute blessing. I walked in frustrated looking for an adjustable bed & walked…read moreout feeling like a family. If you are in need of a bed you must go and see Mike. He is very informative and will find what you want so when you walk out you are happy & confident with your purchase. Thank You Mike....

Their "Beat Anyone's Advertised Price" Guarantee Is Full of Loopholes…read more I contacted Sit 'n Sleep about purchasing a queen-size Nectar Premier Hybrid mattress. Sit 'n Sleep repeatedly advertises that they will beat anyone's advertised price or your mattress is free. That sounds like a straightforward promise, and it was one of the main reasons I gave them the opportunity to earn my business. I presented two substantially lower advertised prices for the same mattress. Best Buy Furniture listed the queen Nectar Premier Hybrid for $929, with an additional 5% discount using code BESTBUY5, bringing the price down to approximately $882.55 before tax. Best Buy Furniture also identifies itself as an authorized Nectar retailer. I then found an even lower advertisement from Mattress Store San Diego for a queen Nectar Premier Hybrid at $788. The listing identified the mattress by name, size and hybrid construction and stated that it was available for local San Diego delivery. As soon as the Sit 'n Sleep representative heard the $788 price, they quickly refused to match it. I was told that the competitor was outside their "approved dealer" list. There seemed to be no serious attempt to verify whether the mattress was new, in stock or otherwise identical. The advertised price was apparently disqualified simply because Sit 'n Sleep did not consider the retailer an approved competitor. That is a major restriction that isn't emphasized nearly as prominently as the company's bold promise. "We'll beat anyone's advertised price" apparently doesn't mean anyone it means only the selected retailers, locations and advertisements that Sit 'n Sleep chooses to recognize. If the company can exclude a competitor whenever the price is too difficult to beat, the guarantee offers customers very little meaningful protection. I understand reasonable requirements, such as confirming the same model, size, condition and availability. However, if the guarantee only applies to certain authorized competitors, geographic areas, warranty arrangements or other undisclosed conditions, Sit 'n Sleep should state those restrictions just as clearly and prominently as "beat anyone's advertised price or your mattress is free." I was ready to purchase this mattress from Sit 'n Sleep if they honored the promise used to advertise their business. Instead, the experience made the guarantee feel like a marketing slogan filled with convenient loopholes. Customers should ask for every condition in writing before believing or relying on this advertisement. I left disappointed and with considerably less trust in the company.

We had a great experience at this mattress shop, and a big part of that was thanks to David Song…read more He was kind, patient, and never once made us feel pressured. He gave us all the time we needed to make a decision, answered our questions clearly, and understood how stressful it can be choosing something as important as a mattress--something you use every single day. Once we made our decision, we felt completely confident in it, and we haven't looked back. That speaks to his knowledge and the way he guided us through the process. Thank you, David--we really appreciate your help.

We went to Mattress Stop the other day and David greeted us. He was very friendly and informative…read moreregarding mattresses. He offered me a Beautyrest Black floor model that I liked but couldn't bring myself to pay $2000 for a mattress. I was looking at paying around $1,200 but didn't see one I liked for that price range. I would definitely recommend this store to family and friends. They have a local brand mattress that was very reasonable and great quality. It's definitely worth stopping by mattress stop to take a look.

It took a while for us to find out that the Memory Foam mattress we bought was not for us. We even…read moretried a topper to fix the problem, but we were still having trouble sleeping. When we contacted Kyle about our situation, he wanted to help us even though months has past since the original purchase. At the store, he was very pleasant , helpful and offered a good price for another mattress. We are very happy with the way he treated us and we highly recommend Mattress Pros for anyone who is looking to buy a Mattress.

Walked into the first mattress shop we saw thinking we were just looking around but was met with…read moresuch wonderful service that we ended up buying the same day! They gave us a wonderful price and the service was spectacular! Would highly recommend coming here, I'm so in love with my new bed! :)

I purchased a mattress from this company about five years ago and recently reached out to initiate…read morea manufacturer warranty claim. From the very beginning, Lucy was incredibly helpful and made the entire process easy and stress free. She immediately explained exactly what information was needed to start the claim, contacted the manufacturer on my behalf, and consistently followed up throughout the process. Most importantly, she kept me informed every step of the way, so I always knew what was happening with my claim. Today, my replacement mattress was delivered, and I couldn't be happier with the experience. The customer service was outstanding, and the follow through was even better. It's rare to find this level of responsiveness and care these days. Highly recommend! Excellent customer service and exceptional support from start to finish.

The best customer service ! This was our second purchase. Lucy was very knowledgeable & informative…read moreand she made sure we chose the best mattress based on our needs, and not necessarily the most expensive. It's been 4 days abd Im already loving my new mattress. Exactly what I needed. Thank you !

Reasonable prices. Good quality mattresses and good customer service. I recommend this business!read more

Honestly I gave up the idea of finding my happily after mattress, until I walked into the Last…read moreChance Mattress Store. Right from the beginning great vibes, great selection, great service & honesty, even great parking.. I found my perfect mattress Ethos firm Organic & it has been Heaven ever since. So very happy. Thank you so very much From Cornelia

We cannot talking about & recommending our bed, which we've only had for about 2 weeks!…read more Wandered in after checking out a few other places/types of mattresses, and learned quite a bit about mattresses (in addition to having done our own research) from longtime owner, James. I really appreciate family owned businesses, and try to frequent non-"box" stores whenever possible. I felt the customer service was genuine & superior to other stores, which matters when you are spending a lot of money on an item that will not only be part of your everyday life, but may essentially improve it! This is also important if you might need to return or exchange an item, which is a pain, of course, & something ppl sometimes don't think about w/an essential... James also gave us thorough, patient advice on how to care for our mattress, and Felipe, who assisted with scheduling the delivery and a last minute purchase of a frame was so kind and professional! Thank you both! And now, this review is getting crazy long, and if you've read this far, you already know that you will sleep better if you check out this place!

Felipe didn't rush me at all, gave me all the info and laying down I needed to make an informed…read moredecision. I would have bought online like i do for everything, but what if it doesn't work out when you sleep on it? Returning it would be a nightmare. They have basically everything from $600 foam to nicer mattresses. He gave me a good deal on the delivery and threw in a mattress protector and some sheets too.

We spent almost a month searching for the right mattress and visited several different stores. Once…read morewe found LA Mattress, we immediately felt comfortable. Wayne and Brandyn were both extremely knowledgeable and, most importantly, there was absolutely no pressure. They took the time to walk us through the different options, answered all of our questions, and helped us find the perfect mattress. They even introduced us to our new favorite pillow! We ended up purchasing a Helix mattress along with an adjustable base with massage, and we couldn't be happier with our decision. They gave us a fair price and made the entire process easy from start to finish. I would highly recommend LA Mattress and especially Wayne and Brandyn. If you're looking for a new mattress, go see either one of them--they'll definitely take care of you. Five stars all the way! I can also make it a little shorter and more casual for a Google or Yelp review. We spent almost a month searching for the right mattress and visited several different stores. Once we found LA Mattress, we immediately felt comfortable. Wayne and Brandyn were both extremely knowledgeable and, most importantly, there was absolutely no pressure. They took the time to walk us through the different options, answered all of our questions, and helped us find the perfect mattress. They even introduced us to our new favorite pillow! We ended up purchasing a Helix mattress along with an adjustable base with massage, and we couldn't be happier with our decision. They gave us a fair price and made the entire process easy from start to finish. I would highly recommend LA Mattress and especially Wayne and Brandyn. If you're looking for a new mattress, go see either one of them--they'll definitely take care of you. Five stars all the way! I can also make it a little shorter and more casual for a Google or Yelp review.

We just bought the most comfortable amazing mattress in the world from Wayne at the studio city…read morestore in studio city! He showed us different mattresses and was incredible knowledgeable about each one. We never once felt pressured and left with such incredible relief that we will sleep better at night! Can't say enough great things about this store and Wayne especially. Best service I have had in years.