I was going to hold off on writing this review because hair regrows, but what was done today is unforgivable. I've never been so upset after a cut. I've been growing my hair for about six months, having one recent cut since October. I have also been growing my beard for about four months with minimal trimming and maintenance that I do on my own. I was keeping a natural yet maintained look. I don't like unnatural trim lines all over my face.
Let me preface this by stating that I went in for a hair cut, not a beard trim. What I received instead was a complete butchering. I usually like to give my stylist a lot of freedom when it comes to my hair, but this time I decided to be very specific with what I wanted since I had been so patient with growing everything out. It didn't seem to matter though, since Carley decided to start cutting IMMEDIATELY without even listening to me. Just as I was telling him I wanted to keep length on my bang, it had already been completely cut off. "Whatever," I thought to myself, "It'll grow back." I had only been seated for seconds before this all happened.
The haircut can be forgiven, but what happened next can not. Carley started trimming my beard without even asking. Here's some advice for all of mankind out there; you don't touch another man's beard without permission, ever. This should be universal rule; law, even. I was shocked but rode with it since he didn't seem to be taking much off. Then, before I knew it, one side of my mustache had been completely snipped off, just like that, without warning, followed by the other side. Before I could even say anything, the electric razor was on my face, unnaturally shaping my mustache and beard. I had no choice but to roll with it, since snipping half of a person's mustache off isn't exactly something that can be remedied.
That is what's unforgivable. It's not going to be possible to naturally grow this mustache out since it's been so heavily shaped. I'm going to have to constantly trim from this point on, until things look natural again. I almost feel compelled to shave the entire thing, after four months of patience, because it looks that bad, but I'm going to wait a bit and hope for the best. I feel like I was rushed in and out of the shop, and on a slow Thursday afternoon. Had Carley taken more time to listen to me, this could have been avoided. He should have also asked if I wanted a beard trim, or complete reshaping, before touching it.
It almost pains me to write this review because Carley seems like a really good guy. I'd like to give an extra star but looking at my mustache, which was actually cut crooked, because cutting it to begin with wasn't bad enough, is preventing me from doing so. I planned to make this my new spot, but I don't think I can return after what was done today. I didn't complain in the shop. I even paid extra for the beard cut (let's just call it that) which I didn't want and tipped more than most people probably do because I'm a decent human being.
Even though I'm not happy, I don't think Carley meant to do wrong. I just wish he would have listened to me before starting the cut, or asked before cutting certain things. I'm sure there are plenty of guys who leave here happy. Maybe barber shops aren't for me, but I'm used to at least being listened to or warned before large chunks of hair are cut from my head. If you do do visit Heritage Tonsorial, my advice would be to have a chat with the barber before sitting down. read more