I love these guys. They are great to do business with. They've spent a lot of money on good…read moresecurity so you can feel good about leaving expensive boats, RV's or vehicles. There's great lighting, plenty of cameras and computer tracking for every person who comes in 24-7, 365. If this facility is located in the area you're interested in, there's nowhere else to go. You won't beat these people or this facility.

no way I'd go back to this place, poor security, a paranoid, angry manager, do yourself a favor and…read morelook elsewhere, yes it's cheap but you get what you pay for! Renting here was the worst experience in business we've had in 40 years. Stuff stolen, manager always texting and or calling us about trivial stuff, stay away!

Great experience. I needed this on the fly and for only a month but the location is great,…read moreeveryone I dealt with was great and accommodating. The price was the best I could find. I was not a customer long enough to leave 5 stars and gate access is only from 7 a.m. to 8p.m. I would use them again if I needed storage.

DO NOT SIGN UNTIL YOU READ!!!! Absolutely one of the worst customer service storage experiences…read moreI've ever had. We rented 2 units for a few months while we sold our house and moved. Everything seemed ok at first but then we started having issues. No one would be in the office at opening time. When the phone was answered the gentleman and/or sometimes older sounding lady had no idea what was going on or how to charge a credit card or change payment. We rented the truck and the same frazzled strange man helped us. He would not move the truck out or put it back into the small place where it is parked. He was unsure how to handle the billing. We left with no paperwork and nothing saying a transaction had occurred. When we did our final move out we noticed that water had leaked, I think gushed is a more appropriate term, in the corner of one of the units. In that corner was all the family photos, scrap books, keep sakes, collectible magazines and a box of high quality winter wool socks and some underwear. The frazzled, strange guy who was there said he would take photos, call the manager and let him know and he was sure they would "do something" for us. We left the moldy, mildewed mess in the unit and waited for a call the next day. No phone call. We drove over and spoke to the manager Ralph. He was rude, dismissive and just plain ugly. He refused to even listen, much less help. We had to go into the office several times to speak with him because he would just walk away while yelling. He said he had not been informed about the situation. However, he let slip that he had seen the photos the owner/employee had taken the day before. He not only did all these things but he then takes our code out of the system. We paid for a full month of service. If I want to check to make sure everything is out of the unit, now I can't. So not only did all this happen but he shorted us a day without a refund. So we lost very personal, irreplaceable memories and Ralph could care less. This could be the worst place ever to store your things. Either the unit leaked during one of the heavy July thunderstorms or when Jimmy's Minis cleaned out the gutters in June water got in. We were not asking for anything crazy in recompense. The way we were treated is just ridiculous. We don't want others to go through this. Ralph went from friendly to rabid dog status in a snap. We had wanted to support local business but it looks like the big storage corporations are just more reliable. We won't make the same mistake again and we hope you don't either. And I'm hoping the owners read this as well. The manager told us never to in on Wednesday because the guy who worked that day was incompetent. He was not even allowed a password or access to the computer system. What kind of business is this guy running. And then to talk about an employee like that. Hopefully the family who owns this business will do some house cleaning.

Angie is amazing! Had a scare and she was able to help me immediately and solve my issue. I cannot…read morethank her enough. She was so understanding and really went above and beyond. Thank you thank you thank you. I high recommend!!

We have been using this Gatekeeper Storage for some time now and it has been great! Easy access to…read moremy storage and easy ways to make payments. They have great prices! I moved from FL so I know storages can be extremely expensive but I've never struggled to make this payment Never had an issue! The owners are great people I mean truly the best! And Beverly is great anything I need she's always there to help! I highly recommend this place to anyone and everyone!

First class storage facility. The workers are always courteous and accommodating. I've rented…read morethere twice and would return again if needed. I decided to release the storage at the end of the month but had to do it a few days later. They kindly prorated the fee for me. I appreciate that in this economy. Great value. Great service.

I needed a storage unit at the last minute and was frantically looking for a storage company…read moreonline. I chose Red Carpet Self Storage based on the proximity to my new residence. The man who runs the storage facility, Bill, was very professional, friendly, personable and was very helpful. I had called a few minutes before their closing time and Bill stayed on the phone and worked with me past their closing time to assist me in completing my order. The price was reasonable, very clean facility, well-lit after hours, clean bathroom for customers, and they had flatbed dollies in the halls for their customers to use. Bill also recommended to me their in-house moving company, Distinctive Moving and Storage, to move my belongings from the storage unit to my home garage. The move from the storage unit to my home garage was flawless. After dealing with a nightmare out of state move for months, it was a welcome change to work with Bill and not experience any issues whatsoever. Great example of top notch customer service. I highly recommend Red Carpet Self Storage!

The new managers, Jennifer and John, are kind, helpful, and go out of their way to assist. The old…read morereviews are obsolete. I agree that the former manager was less than optimal. I have had a positive experience with Jennifer and John, and Cardinal Storage South in Durham.

I rented the large storage unit from Cardinal Storage last month and was told I had access to a…read moremoving truck to assist with moving items into my storage unit. I ended up not using the storage unit or the truck due to circumstances outside of my control, but had paid for the unit for an entire month (through Aug 22). A friend of mine is renting at the same location and they had additional items to move to their unit, but when I asked the company if they would be willing to allow us the use of the truck to move items into her unit instead of my unit that I had paid for. I was informed that the truck was not available, that it was not included, that the truck was not 'at will', and that the availability for use of the truck was only for moving in within the first two weeks past the signature of the contract. Even when I explained the situation, that I had rented a unit and had never used the truck, I was still informed that it was not possible and that no alternative could be provided. I would not rent storage from them in the future and I will be sure to recommend to everyone to not use Cardinal Storage in the future.

During our move, this dump was very convenient for when the one closest to me didn't accept…read moreeverything. Unfortunately, hazardous materials were only accepted on weekends so this wasn't entirely convenient during a move. The signage is easy for the most part and the area is very well maintained and quite large. The staff aren't very helpful or friendly, at least not when I visited. Thankfully I had my friend with me to help out. This location was exactly what I needed to get rid of undonatable items.

Our daughter and son-in-law are renovating a townhouse that they just bought and had an old washing…read moremachine, dryer, vanities, toilets, kitchen cabinets and closet racks that they needed to get rid of. They found this place which takes all those items. Anything that you can't put out for regular garbage pickup can be thrown away here. They even take food scraps for composting, shoes & clothes. You have to show ID to prove that you are a resident and it's FREE! The first time you come, it's a little confusing where you have to go to dispose of your items, but the staff will let you know if you're throwing things in the wrong bin and will direct you to where you need to go.

Thank you so much for helping me move from Hillsborough.To Durham North Carolina, your service was…read moregreat.You were on time and kept good communication

Really dissatisfied with the services that I received from this company. First, the movers showed…read moreup a month early for some reason and I had to send them home. When the actual move day arrived, my movers never showed up. I was told that my crew never showed up for work that day. They tried to reschedule the service for another day but after many calls and nearly 8 hours later I finally got them to send a crew. The guys that eventually came out were actually pretty good. They completed a move with a pretty difficult set of stairs with ease. At the end of the day, there was no discount/compensation offered for the issues. It seemed like I was talking to a different person on the phone each time. Very poor customer service. Will definitely use a large, insured company for my next move.

Synopsis - Amazing free government resource for any Franklin County resident!…read more We've been using the Youngsville convenience site since they switched to locations. This new spot is absolutely amazing in every single way. The flow of traffic is extremely clean and the number of areas to deposit your items is outstanding for a free county resource. There are spots to dump oil, bulk trash, metal, recycle, and of course household garbage. I highly recommend using this spot as your dump, and suggest it even more if you need to or want to save some money on garbage pick up. Everything is labeled and the gentlemen working the site are all good dudes and are always willing to help. Can't say enough good things about this spot. 5 Convenient Stars out of 5!

Funny to write a review about a trash and recycling location but this new location is so nice!…read more The new location is across Capital Blvd and not far from former spot. Very clean, well maintained, and easy to follow directions. Numerous trash bins and a recycling bin. Two employees were there and were both very friendly. Easy process, pull forward and unload and move along. Much better layout and operation than the Louisburg location.