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Heritage Pools

5.0 (1 review)

Services - Heritage Pools

Pool maintenance

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2 years ago

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Evo Pool Service - When the pool is ready, the fun begins,

Evo Pool Service

(8 reviews)

I use Evo Pools Service to take care of my pool and they did an exceptional job After another…read morecompany left my pool with green water and it became unsafe for my family to swim Evo Pools stepped in and worked their magic Not only did they fix the issue but they did it in a friendly and professional manner. I highly recommend their services to anyone in need of pool maintenance.

Be careful with this company…read more We switched to EVO Pools a few years ago because we needed a reliable pool service to open and close our pool. They are a local company as well and seemed reasonable the first year. Last summer, we had them open and clean the pool. They showed on time and communicated arrival. When they arrived, many of the workers (while friendly) don't speak English and so there are a few language barriers during the process. Many times the workers will just instruct to call the office to discuss any questions or next steps. So, asking them about their process or what should expect is futile. A day after they left, the pool was not clean (debris at the bottom and algae on the walls). I called and emailed and the response was that it may take a few times to clean the pool for it to be truly clean. And they would come back "for a charge" to clean it again. What?? And honestly, if I didn't pay A LOT of money to open, I wouldn't have been that upset. So, I simply remembered that I would need to add a cleaning next year and worked to get the pool clean on my own. We used them again this summer, but this time I ordered a cleaning with the opening (as a separate item to which they charged me an hourly rate). The pool reps came (same workers) opened the pool and cleaned it. They let us know that someone would be back for the full cleaning a day later. GREAT! They came back a day later (I was charged 1.5 hours) and cleaned the pool. When they left that day, there was still algae and other sediments in the pool. My husband and I thought this would be cleaned by our filter, expecting that the walls and floor were scrubbed and this is what caused the cloudiness in the water. Two days later when the water cleared, there was still algae on the walls, floors, and around the lights. I reached out to express my concern and the response was "it may take more than a few cleanings" and they were happy to come back out and CHARGE ME AGAIN!!!! It was clear that the work/scrubbing of the pool walls, around the lights, in the creases of the stairs, etc wasn't done at the cleaning. We will never use EVO again. I give them 2 stars for communication because they do quickly respond and especially quick to tell me that they would happily come out and fix the issue at MY expense. And if you have money to burn, you could just have them come out 20 times to clean your pool until it's done and ready for the summer!!

Aqua Pool Service

Aqua Pool Service

(23 reviews)

The amount of money I have spent in this store over the years! No solutions, just attitude. Highly…read moreunprofessional! These people are rude, completely incompetent and should not be in the pool business. I've been having issues with nitrates in my pool. After following their instructions and draining one third of the water, we still have high levels of nitrate. As a professional pool store they should know other options or suggestions as to why this could be happening. The old man is a complete jerk. When I ask him what other suggestions does he have and he tells me do you ask a doctor why are your cholesterol is high ? Actually, yes, a doctor should know why my cholesterol is high! And as a professional pool store you should have solutions as well. I am a fan of supporting local businesses but these people do not deserve my money for all the overpriced products they sell with a side of attitude.

We've lived in the area for 30 years and have been using Aqua Pool for a very long time. In the…read morelast couple of years, the owner's daughter, who is usually at the counter, has been treating me with an attitude and it seems to get worse every time I visit the store to buy supplies and test my water. Today was the last time I will ever visit Aqua. I was shocked today when her father started defending her rude behavior and was very rude himself. At this point I am fed up and will drive farther to another store to be treated with respect.

Heritage Pools - poolcleaners - Updated May 2026

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