DO NOT USE THEM. Called them to fix a drain clog issue. I went with them because they had come out…read morefor me a couple other times over the last few years. This time: over a three week span they took multiple days to respond to calls and texts, missed multiple appointments they had set with me, and showed up about 6 hours late both times they actually came. They misdiagnosed the issue and charged me a couple thousand dollars (after promising a discount that they did not give) to do work that didn't fix the issue in the slightest bit. They did not respond when I told them this. Called Roto Rooter and they came out immediately, fixed the issue, and only charged me $400.

Do NOT hire this company. They were completely unreliable and unprofessional. They missed six…read morescheduled appointments without notice and never called to explain. They charged me for work that was never completed, caused a flood in my basement, and failed to follow up with the restoration company as promised. I was left without water in my kitchen for eight days and ultimately had to hire another plumber to finish the job. This experience was costly, stressful, and unacceptable.

I've been working with Connor at the Naperville site for several months. I probably started looking…read moretoo soon bc the project remodel on my master bath won't start until June but I like to take time to make these design decisions. Connor was incredibly helpful and patient with me. He works with my contractor so the ordering was seamless. He knew dimensions and just how much of everything to order. If there is too much, I can return, no hassles. The product came delivered to my house and I can hardly wait for the it all to be installed. I've ordered from there in the past for my kitchen and I would recommend them to anyone. Connor is the best and very knowledgeable. He only wants to make his customers happy and he follows up with them too. I've been very impressed and am a satisfied customer of The Tile Shop.

We were getting estimates for tile in the area for an installation. At first, they were friendly…read moretalking about the project, but we ended up going elsewhere and they did NOT take that well... I got a rude phone call from the sales associate, pretty unprofessional.

Friendly staff, great prices, and no self checkouts! Yea! Also rebate kick back saves us some $read more

Recently came here since I was in the Oswego area and I was trying to my yearly yard projects done…read morefor spring. Parking was easy and plentiful. Though I had a longer walk than usual since the outdoor section entrance was closed. I was able to casually find my items without any issues. Thankfully the Menards store layout was familiar to other locations I've been too. Great to go for the rebate specials. Solid reccomendation for all your home goods and various finds!

I can't say enough about how great my experience with Midwest Stone was. They have a very nice…read moreselection of granite and quartz and make the whole process easy from beginning to end. Although I primarily dealt with Tina I also had the assistance and guidance from another awesome lady who was very helpful and went above and beyond to help ensure that we picked out granite that would be a perfect fit for our kitchen remodel. Our countertops are absolutely beautiful and I could not be happier!! I was even able to get a window sill made out of the same stone used for my countertops which totally brings everything together. The staff at Midwest Stone are great and a pleasure to work with. They very responsive and passionate about what they do. I highly recommend Midwest Stone! If you're looking to remodel a room in your house and looking for beautiful granite and a great selection to choose from look no further than Midwest Stone. Thank you Midwest Stone for making my dreams come true. Kim

I have built 70 homes over the last 15 years and a large number of kitchen remodels, Kasia is…read moreawesome with my customers and I have never had a call back, the installers are outstanding. I highly recommend Midwest Stone for any of your counter top projects!

Eli was friendly and helpful. We purchased a delivery of 2 different mixes of stones to complete a…read moredyi river rock bed. Red Flint are the larger stones. The AM Heritage is the smaller stone. Roughly a little over $200 (est 1.5 tons) with delivery and sales tax. Delivered on time. We had enough for the full abundant look we wanted and additional stones to landscape our diy firepit.

Got a quote for mulch that included a $59 delivery fee for an address that was 4.5 miles from their…read moreshop! This drive is less than 10 minutes away. The total time for this delivery would be about 20 minutes, which includes the return trip to their facility. Let's say they burn 1 gallon of fuel, which is $4, and pay the driver $25/hr, this delivery expense is $4 + $8.33 = $12.33. Let's round the expense to $15 to be safe, they are profiting $44 on the delivery, not a value!!!

Cannot say enough about the crew at Advanced Generator. They literally saved our family vacation!…read more A few days before our vacation we discovered that the generator on our motorhome was not working. I called Cummins to get it serviced and was told that they couldn't even look at it until the next month and then they couldn't guarantee how long it would take to fix because it could take awhile to get parts. I then began the frantic search for a place that could fix it. Every place I called didn't want to even look at it until weeks out. Then I called Advanced Generator. They made room in their schedule and squeezed us in the next day. I told the lady on the phone how worried I was about getting it fixed and she assured me that their mechanic was a master technician and he would get it going. We brought it in and Larry and the guys got to work. We left it overnight, as there was a lot that needed to be done. The guys worked on it tirelessly so that we would have it in time for our trip. We picked it up just before closing on a Friday. There were still a few things that needed to be finished up and Larry and the other gentleman working on it stayed late to finish everything up for us and get us on the road. We are so grateful and appreciative of everything the crew at Advanced Generator did for us. They are the best!

don't go near this business. Three weeks for appointment then they didn't show up. Cussed me out…read morewhen I called. I think they are out or going out of business