Horrible Lumber. Stored outside open to all elements. I went there to look at lumber because I…read moreneeded 2x8" Douglas Fir. They had it in stock. Looked at their common 2x6 boards, needed about 50 of them. 50% of the lumber was marred, split, chipped or had mold. The pile of Douglas Fir was frozen solid under 2" of ice. Went to Menards and all their lumber is stored inside, 90% of the boards are totally clean. Delivery is top-notch and lumber is well protected in it. I am still waiting for a deliver of the Douglas Fir from 84 Lumber and have no idea of when they will, or if they will show up. Forget about asking for a delivery schedule or window. The staff at 84 are wonderful, that is only reason for two stars instead of one.

I needed a treated 6x6 for a project, I called and spoke with Jake and told him what i needed and…read morehe was very helpful and said come on in and he would take care of us. Well when we got there he remembered my call, rang me up and went to get the piece of lumber i needed. He then cut it to how I needed it and then helped me load it in my car. It was and awesome experience and I can not recommend Lumber 84 highly enough. I am definitely a customer for life, thanks again Jake for your wonderful customer service.

No complaints. I always come here for bags of peanuts for our squirrels, ha! They always have them…read morein stock. Checkout is usually quick.

This location is one of the worst I ever seen. And that's hard to say, 'cause the one in Cicero has…read moremore common sense and treats people with dignity and respect the Naperville location. I spent over $1500 was waiting for someone to help load waited 25 minutes, no one showed up. So I started loading right in the front where everybody could see me with my pregnant wife and no one came out to help. After I was finished loading my truck that took about 45 minutes, I went inside and I told the manager and he said that it's my fault that I did not wait. The respect to me and my wife was horrible. Also I understand with the holidays that they do get extra security for people stealing. We were followed around that store. The whole time trying to shop to redo our bathroom. After buying all the material and cashing out at the register, I would think that they would be respectful. And try to help after this but they did not. I can't even put in words how disrespected and sad How companies and people act to each other? Because this is it, how respectable companies should hold their employees to their standards, and if that is standards today. That is sad.I will never go back to this location ever

I've been working with Connor at the Naperville site for several months. I probably started looking…read moretoo soon bc the project remodel on my master bath won't start until June but I like to take time to make these design decisions. Connor was incredibly helpful and patient with me. He works with my contractor so the ordering was seamless. He knew dimensions and just how much of everything to order. If there is too much, I can return, no hassles. The product came delivered to my house and I can hardly wait for the it all to be installed. I've ordered from there in the past for my kitchen and I would recommend them to anyone. Connor is the best and very knowledgeable. He only wants to make his customers happy and he follows up with them too. I've been very impressed and am a satisfied customer of The Tile Shop.

We were getting estimates for tile in the area for an installation. At first, they were friendly…read moretalking about the project, but we ended up going elsewhere and they did NOT take that well... I got a rude phone call from the sales associate, pretty unprofessional.

After 23 years the seal in our Herd windows had broke and became foggy and nothing would make them…read morelook clean or clear and so we contacted Heritage for casement glass replacement windows only (not the entire window, just the glass). They were professional, reasonable and their installers were terrific guys. We had the casement glass replaced in 20 of our windows along with trapezoid windows. They are beautiful and clean and clear! I love them! I would highly recommend this company.

Great customer service , help you and call you back very knowledgeable.. will use agin and…read morerecommend to anyone

I called regarding the stacked stone product... the color charts on-line don't show enough to even…read moresee the colors, let alone texture or any detail and the lady on the phone was short and said "then I can't help you, have a good day" and hung up. WHAT A JOKE!

Friendly staff, great prices, and no self checkouts! Yea! Also rebate kick back saves us some $read more

Recently came here since I was in the Oswego area and I was trying to my yearly yard projects done…read morefor spring. Parking was easy and plentiful. Though I had a longer walk than usual since the outdoor section entrance was closed. I was able to casually find my items without any issues. Thankfully the Menards store layout was familiar to other locations I've been too. Great to go for the rebate specials. Solid reccomendation for all your home goods and various finds!

This is one of the few places with heirloom veggies, so I visit every spring and get my tomatoes,…read moregreen peppers, and basil. They also have very healthy trees, bushes, flowers, you name it. It's a beautiful place--the way all their landscaping is set up. Too bad the parking is not. Montgomery has the better parking lot, but not as many veggies. Try to visit during an off hour, while people are working, so you don't have an issues. It's very difficult to leave without something you don't need, so keep that in mind :)

I've never been but they are the first place I call for help when it comes to caring for my Majesty…read morePalm. Everyone Ive spoken to has been caring, friendly, and extremely knowledgeable when it comes to being a plant parent. There have been times where I've been at my wits end with insect issues and theyve turned my day around by just simply chatting with me abt steps i can take to solve the problem. Highly recommend them!