What a special team of therapists ,each friendly, knowledgeable and considerate. A special shout…read moreout to Alex and Karen as they were the two who I had most frequently worked with. Even the administrative staff makes it a quick check in process and the dwelling is always clean. I have been to other PT businesses and did not have the same interactions with each of my therapists. Here ATI was able to identify the areas of concern quickly (understanding my MS limitations) and focus on them with multiple exercises. They always made me feel positive about my time and myself with them even though I may have gotten frustrated with myself. I know where I'll be going in the future if need be. Thanks to all!!! Barb Caracciolo

Truly terrific physical therapists! Empathetic, very knowledgeable, consistent, caring attitudes…read moreand just the right of firmness. Extremely flexible scheduling. Donna Durocher and her team want the BEST OUTCOME for you. Be committed to yourself and work with ATI Physical Therapists. I'm a frequent flyer here (knees, hands, hips) and won't go anywhere else! Thank you, ATI!

The therapists are okay. However, scheduling is horrible…read more The therapist recommended twice a week, but they only schedule two weeks at a time and no availability for a week or two and then only one appointment a week. It's a really lousy system so going elsewhere for therapy.

I had a higher expectation from the services of Baystate, but unfortunately my expectations were…read morenot met. I will simply say they are not as organized as they should be and I am sure other rehabs are. I cannot recommend their service.

Laura Morris not being there in charge. She is an awful person who should never be in this field…read more Her lack of compassion and mean attitude. Worst person ever. Also the place didn't care at all , was understaffed , and let my poor dad to death without any proper professional people. Please!!! STAY AWAY !!!!!!The worst of the worst.

the facility believes they are above the law and patients rights. my aunt and her room constantly…read moresmell of urine. she is a chocking hazard and not supposed to be eating in bed or unsupervised but is fed in bed often. the facility is constantly understaffed. patients are only allowed one shower per week. not a great place to be there are a few individuals that rise above.