Baystate Rehabilitation Care

1.5 (2 reviews)

Occupational Therapy, Speech Therapists, Physical Therapy

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Pippin S.

268

4 years ago

The therapists are okay. However, scheduling is horrible. The therapist recommended twice a week, but they only schedule two weeks at a time and no availability for a week or two and then only one appointment a week. It's a really lousy system so going elsewhere for therapy. read more

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D R.

8 years ago

I had a higher expectation from the services of Baystate, but unfortunately my expectations were not met. I will simply say they are not as organized as they should be and I am sure other rehabs are. I cannot recommend their service. read more

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More info about Baystate Rehabilitation Care

360 Birnie Ave
Springfield, MA 01107
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(413) 794-4279
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ATI Physical Therapy

5.0(1 review)

4.1 mi

Emma will greet you, Brandon,Jody,Michelle and Jonathan will treat you with the utmost care and…read morecompassion for your injury while at the same time pushing you toward recovery. I would recommend ATI in Chicopee, Ma

Heritage Hall South

3.5(2 reviews)

3.1 mi

My brother is a resident there, yesterday nobody could find him. I understand he's not operating…read morehis cell phone properly but every time I call the nurses station I get no answer. Our sister been dealing with with same issues, I'm in Florida and can't just stop in. Would be nice to have contact with my brother who is dealing with cancer.

My uncle was here for rehab stay. Heritage Hall South is warm and inviting. The staff is friendly…read moreand engaging with residents and visitors. The building and rooms are clean, well kept and large. I would definitely recommend!

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Rehab Resolutions

5.0(4 reviews)

0.9 mi

So today I'm at their West Springfield location and have to say while I was there, they had a…read morepatient who was being absolutely unbelievably rude. The patient was loud obnoxious and not letting the staff and owner help her. I am absolutely amazed at how calmly the staff was and the owner to talk this patient down and have her continue with her visit. This was a first for me. The office is very spacious, clean, with private rooms and many different types of equipment that I only took pictures of because I myself have never used them. The staff is extremely patient, respectful and go above and beyond for their patients. I have another apt Friday in their Southwick office.

Everyone at Rehab Resolutions is excellent from the time you book an appointment to the time your…read moretreatment is over you feel like a part of a family, Thank You Sofia and your entire staff for all that you do !

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Patient with Miko our Service Dog

Baystate Rehabilitation Care - occupationaltherapy - Updated October 2026

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Suffield Medical Associates

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Josephine Diaz PA is a fantastic provider. I left the practice due to an insurance change but…read morereturned even though it was out of network (because it's so hard to find a provider like her). I'm a nurse at an accountable care organization and work with lots of primary care providers in CT and MA. She is truly among the best. Josephine is extremely knowledgeable, thorough, and proactive. She listens to her patients and genuinely seems to care about their well being.

You have to watch yourself and your health problems here…read more Place has outgrown ability to depend on them. If you have a chronic problem they just push you off to specialists who are fully booked. There's no more personal care here and actually seeing a Doctor is a pipe dream. The practice places income over care imo. They have a current lawsuit in place for not treating a patient properly according to Google. This is business only now it seems. Sad ,as before they moved, it was a quaint place for medical care and everyone knew your name.

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I'm very impressed about what I read from the type of care and the staff experience and the swallow…read moreevaluation that they have there! It is what I need in my life right now! The office experience is top notch and very professional! Marc L. I want to go there as soon as possible!!! This is the place I want to go! I need physical therapy and I had a brain injury during my motorcycle accident . I still have a lot of my memo

My mother was a patient here recently and received excellent care during her stay. In fact, she was…read morein better health when she left than she was before she was injured. I visited this facility, myself, and can honestly say that it is one of the best.

Attain Therapy + Fitness

3.0

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Update: used their services again in 2021 and they are up to speed again. Attentive and…read moreknowledgeable PTs, I wish I could have continued to use their services after my prescribed time was over. Nice people!

I agree with a former post from a Barbara F from South Hadley. I had gone to Attain before when…read morethey were another company. The therapists were a breed in themselves. I went to Attain and I never felt they had my best interest with them. Their were times when I would lay on the table and I was told to do these certain sets. I stared at the PT the whole time. She did know if I did 10 or 50. Then I got a doing great Darlene! One time they were short staffed and had their secretary or office staff telling me what I needed to do, and she actually was critizing what I was doing. What kind of a place is this? They seemed bored, a lack of personality and to be honest since I have left I have spoken to at least 5 people who went there and felt as I did. I also felt that I because I was older, and that they did not really listen to what I had to say, I heard the age thing from those 5 other people. As if I had nothing to say or it was not a big deal. I got away from them fast and found a much better place where it is one on one and people who have had many more years experience and where I made huge strides. that in itself says it all. I call Attain the physical therapy factory place. I guess if you did not know better you would accept it. To me it was apples and oranges, they were ridiculous!

Enfield Medical Associates

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After a positive blood test for Lupus, I scheduled an appointment with Dr. Demello, a…read morerheumatologist in his Enfield office. His approach was spectacular--first he listened, then he explained. I do not have Lupus. To be sure, sure, sure, he ordered three more blood tests, and they confirmed no Lupus. I am grateful for his holistic approach to me as a person, and to my condition and symptoms. I was also impressed with his office medical assistant, Tina, who was kind, professional and attentive, on a busy day. You will be in good hands with this rheumatologist, who looks at the big picture, but keeps the patient's own feelings and intuitions as an important component of his diagnosis.

Back room of nurses room is filthy... Light ( Plexi glass ) On Ceiling is has dead bugs . vent…read moreis coated with dust. Carpet is filthy etc!! I was shocked!!

Select Physical Therapy - Enfield

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Complete care in a comfortable friendly atmosphere. Makes the hard work go by quickly!read more

I would avoid doing business with them , they double charge your insurance and you and refuse to…read morerefund money, very very shady finance department. I am submitting complaints to BBB, so I caution you to beware of Select

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Baystate Rehabilitation Care

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More info about Baystate Rehabilitation Care

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ATI Physical Therapy

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Baystate Rehabilitation Care - occupationaltherapy - Updated October 2026

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