The care was good and the people nice BUT their billing dept is either incompetent or just too lazy…read moreto correct paperwork. I have BCBS of Florida- PUC kept billing BCBS of Massachusetts, and kept sending me bills because (they said) my insurance didn't cover it. Only PUC is in network with BCBS of Massachusetts, and PUC is in network with BCBS of Florida, and BCBS of Florida covers me nationwide. I verified this with representatives from BCBS, and verified that I was covered at PUC. I paid PUC the amount BCBS said I owed, and then ask PCU to refill with Florida. They filed again with Massachusetts, and billed me again. I wrote again and asked PUC to file with Florida. They filed again with Massachusetts, and billed me again. I call PUC - they are based in Utah. On the phone, PUC Utah said they would refile with BCBS Florida. But they filed again with Massachusetts and sent me another bill. After 4 bills and a threat to send the bill to a collection agency, I am paying the amount that should be covered by my insurance. Just a warning before you accept any medical treatment from this group, make sure you're willing to pay for yourself - because insurance is not honored if their billing department has to do something super-complicated like find the address for Blue Cross Blue Shield of Florida and change the paperwork that's already in the computer to resend it there.

From the owner: Priority Urgent Care specializes in providing high-quality urgent medical care across Connecticut…read moreand Massachusetts. Receive prompt, expert care for non-life-threatening injuries and illnesses. Benefit from convenient onsite services including x-rays and lab testing, or opt for a virtual visit. Our expert team offers pediatric and adult physicals, including DOT, camp, sports, and pre-employment physicals. Trust us for efficient, dependable, compassionate healthcare. We accept most health insurance plans and offer a self-pay option. Your time is valuable; for the most efficient experience, we encourage you to schedule your appointment at one of our 9 locations, 7 days a week or just walk in if you are unable to secure an appointment in advance.

Yesterday I had an appointment with Jessica Drenga for a recast of a…read more broken wrist. She ordered another X-ray and recast the wrist. She sat and explained the X-ray to me. She took time and answered all my question. Very professional and caring. Rescheduled a new appointment in 2 weeks. A great addition to the practice.

Cannot ever get a response or appt. Ignored a catastrophic injury for weeks. Rude poor triage staff…read moreno way to make an appt. online.

Dr Wintman has to be one of the best. So very caring and patient. My surgery went very well…read more Recovery too. Huge success. I would recommend him to anyone. This dr cares the old fashioned way!

Both my hands would fall asleep EVERY SINGLE TIME I drove past 10 minutes as well as in my sleep. I…read morewould have to constantly rub them or shake them out. Finally I decided to get them checked out. I went through a few tests at the office. Dr. Wintman told me the tests showed my case was mild. "Mild" I thought? No way! He then assured me that just because the tests show mild does not mean I do not have a worse case. There was no way I could wait any longer dealing with my hands. I planned on only one hand to see if the surgery worked. I was very nervous. The surgery and recovery time are quick and PAINLESS. Out of surgery Dr Wintman told me the carpel tunnel area was extremely tight. Thank goodness I wasn't crazy! I had pain of about a three on a pain scale. No need for medication stronger than ibuprofen. It took about two weeks for a full recovery. I immediately scheduled the other hand. Dr Wintman explained every surgery is different and not to expect the same results. After the second hand, I had zero pain. Dr Wintman said this hand was much tighter inside. This hand actually hurt me less. I was back to work after four days. This hand took longer to recover. The feeling I had was like a slight lagging feeling in my hand. I knew it just needed time and to be rubber out. I am two months out from both surgeries and would do it again!! ( even though I won't have to). I 1000% recommend Dr WIintman and his staff!

Had to go outside Adult Medicine to make a PCP change because Adult Medicine staff would rather…read moreinvest extra energy in making it difficult. A nice woman in Peds made the change and it took only a minute. Candace had repeatedly put me on hold just to tell me to call insurance AGAIN, purposely ignoring me and interrupting me when I repeatedly attempted to tell her that I already called insurance twice (they couldn't help because TRINITY needed to correct a coding on their end). Because of her and other nasty Adult Medicine staff, I had to drive over there to get basic help and it only took someone in the Peds Department a minute. There are plenty of bad reviews on Google about how rude some of the Adult Medicine staff are. I am no longer willing to tolerate it. We shouldn't have to. What ever happened to just doing your job? Don't like that? Healthcare is not for you.

This place is absolutely horrible! You can only make an appointment by my chart if it is working…read more They never answer the phone. No one is nice except for Dr. Malik . Do not see the PA Luciann unless you want to be bullied! My daughter will not go back because she is afraid of her! Luciann misdiagnosed my broken foot and I walked on it until it fused together. I made another appointment, and she was scolding me for not doing my stretches. I went to NEOS , and they couldn't even believe it! Recently went back for neck pain, and she was acting like a drill Sargent! She bashed my dentist for his diagnosis approximately 4 times. She kept throwing question after question at me, and I felt like a child. She stopped and just stares in my face. This lady is horrible, and I have never felt to uncomfortable in my life. She never greets you, never says anything just walks out. If I wasn't in a full panic attack when I left I would of told her off. She absolutely has no respect, or dignity. Shame on Luciann.

This is a Family Chiropractic outfit. Two good Doctors,…read moreefficient staff, and multiple services covering a wide assortment of ailments. My experience at Dr. Andre's clinic thus far informs me these guys do well with Veterans ailments. The headache I've had since the Vietnam War feels a little better these days, and the old back gets a good stretch; and the desert is - the neck twister/cruncher (not sure quite how else to define it) which definitely realigns your gyro and gets the blood going like it should. These boys know what they're doin'. They sure get my vote; and when one drives 50 miles each way, that means it's worth the trip and the time!

I deal with chronic neck pain and after 2 spine surgeries I have not felt relief since 2010...when…read moreI got in my car after the treatment my pain was 90% gone...omg it's a bit expensive because insurance doesn't accept the treatment right now so that's why it's not 5 stars...the doctor is very professional and answers all your questions so he gets 5 stars and the staff gets 4 stars for giving me the wrong price for the treatment over the phone. I will continue to get the treatment and recommend it...

The best chiropractor I have ever seen. I have been seeing him for a few years now and he does not…read moredisappoint. I have fibromyalgia and 2 vertebrae out of alignment (1 in neck causes many migraines). He offers some stretching to do in between sessions. He is typically very punctual. The office is clean, receptionist is very friendly (you probably have to leave a message to receive a call back if busy or closed, but never a problem). I learned about him from a fellow massage therapist who highly recommended him. And I agree!

I have always been very leery of chiropractors. But my back was bothering me for months and my…read moredoctor couldn't seem to solve it. So I went to Dr. Steve. I told him I did not like the idea of being cracked and he said there are other methods. After about three gentle sessions my back was doing great. Months later it still is. I go for an adjustment periodically. High confidence in this man.

Staff is great have been helping me get better. Food isn't that bad. I would recommend this place…read moreto anyone who needs physical therapy

My mom lives here. She has dementia. I retired to the state of Alabama. Mom has visited me two…read moretimes in 3 years. She said she wanted to visit for the Easter holiday. I spoke with Tom Rackliffe who stated he would get her medications together for a 5 day visit. I made airfare reservation and reserved a rental car. I spoke to Tom two days prior to my departure to get my mom and asked him to make sure she had her ID with her. He said he would verify and call back, which he never did. While in the airport, changing planes, I received a call from Tom stating I was not allowed to take my mom to visit. I asked why and Tom stated because she has dementia. She had dementia when she visited the last 2 times! He said doctors orders. I asked who the doctor was and Tom said he was away in Mexico on vacation! When I saw my mom, I tearfully had to explain the reason why she could not fly back with me. Robin Therrien, the social worker, stepped into my moms room and asked me to "contain myself" or I would be asked to leave!!! My mom enjoys "staying" here only because she has dementia. She keeps talking about going back home. I would not recommend this nursing home. The staff is "ok", but tthe management is horrible. I lost out on airfare and rental car, plus parking! And for the social worker to say that to me was horrible.

Horrible customer service!! Rude front desk people. Requests for refills are ignored then when you…read morecall back you are treated rudely and hung up on. Not sure why you aren't allowed to speak directly with your provider and have to only deal with the front desk.

I was having alot of pain in my neck going down my arm and went to see Karl Fuller who recommended…read morea mri and ordered i have a tfe injection. Saw Dr Cooper for that in the office and I was a little nervous but the tech and Dr Cooper made me feel at ease and explained everything he was doing. I ended up having 2 of them and now just yesterday had esi injection. This morning I woke up not in pain. Thank you Dr Cooper. The Tech Lori and Karl too. They are all wonderful and recommend PSSP as I had a wonderful experience they work with you to try to relieve your pain. Thank you all again!

The therapists are fine. But their billing practices, in my opionion, seem INCOMPETENT and…read moreUNETHICAL and will drive you crazy. They keep double-billing! Sending me invoices for co-pays for sessions that I've already paid for. Every every single time I get an invoice it is incorrect!!! This practice of inaccuracy and double billing forces me to check my records every single time. This is time consuming and frustrating and begs the question -- how many clients are not checking and end up paying twice? They once sent me certified mail that I had to drive to the post office to pick up, only to discover it was an erroneous bill for hundreds of dollars that I did not owe. I will never go back to ATI -- it's not worth the aggravation.

I have been having Physical Therapy at ATI, So. Hadley for the past six weeks to help correct my…read morebalance. During the six weeks, I worked with Michelle Hagelstein, PT, DPT and Brandon Lawlor, PT, DPT. Both of these therapists were very dedicated to their profession and were so very helpful to me to be sure I was doing the exercises correctly, giving me steady encouragement to improve and always made sure I understood how to do the exercises that I was to do at home between classes to insure that I would have good results. Michelle and Brandon are certainly valued employees at ATI. Sincerely, Mary