It has been an absolute pleasure working with GAD. We had a complicated problem with our HVAC…read moresystem (installed and maintained by a different company that did a POOR job). Gerard was very thoughtful, practical, knowledgeable and genuinely NICE! He got our system up an running again. Antoinette is the absolute sweetest, she keeps me informed and worked with me to be sure that we are taken care of. She is quick to respond and answers all questions in a timely manner (email and/or phone). This is a wonderful company and I highly recommended you use them for any of you HVAC needs.

The customer service at GAD Air is nothing short of a dream. They came out to check on our…read moresituation, assessed everything, explained everything in full, and because we had no heat and they were short-staffed at the moment for the size of the job, immediately got us names of other reputable companies near us that could do quality work for us. I cannot say enough good things about Antoinette. She checked up on me multiple times, gave me so much guidance, and it truly felt like having a family member taking care of making sure we were in good hands. And this was all just looking out for us--they had no financial vested interest whatsoever, and just wanted to make sure our family had heat. I will forever be grateful for her help and I highly recommend them for their customer service alone.

Very quick to respond and follow up. I would not hesitate to use them in the future.read more

First, let me give credit where it's due. They arrived quickly and the guys who came to do the work…read morewere great. Areas of improvement- Their virtual assistant that picks up when you call is atrocious. Took the appointment but they dispatched the wrong guys for the job I needed done. I also was trying to get someone at twebber and dealing with the AI assistant to call back the person who called me is impossible. The plumbing manager Matthew is a moron. 1/10 do not recommend. Don't bother dealing with him. The pricing is absolutely insane. They charged me 5700 for a job that took less than two hours and maybe 100 worth of materials. Legitimately- it should've been half of that. My sewer line detached from the clean out line. Twebber will come immediately. So my recommendation is call a few other companies in an emergency first. If they can get to you quickly you will save a ton of money. If none of them can come quickly, Twebber will but you're gonna get RAKED.

Spoke with Antionette for 30min and she couldn't have been more knowledgeable and friendly. Even…read morethough we discovered early on in our conversation that her co. unfortunately doesn't service my area, she graciously donated her time to guided me through everything from system options, equipment selection, pro/cons of each, rebates/taxes, etc. They are a smaller HVAC co. but when it comes to installation/planning/materials expertise, which is what matters in HVAC, you'll be much better off with the smaller, meticulous and knowledgeable company 100% of the time.

Amazing service! Every time I need them they are at my house immediately. They are extremely…read moreknowledgeable, professional and never overcharge. Services are always done to perfection and they go above and beyond to make sure you are happy. I highly recommend this company.

Robenson was professional, thorough, quick, and did not bat an eye at the disgusting condition of…read moremy attic, which is where my central air handler is located. Highly recommend!

I loved working with Robenson to fix our gas furnace. Our basement thermostat was broken, making…read morethe room extremely hot while the rest of the house was ice-cold. Robenson was extremely responsive and called to set up a consultation ASAP. He got everything done within hours and went the extra mile to make sure everything was working. He was here for longer than he probably expected, but he did not ask for additional compensation, and his rate was very reasonable for the amount of work done. He also checked in a week later to make sure everything was good and that we were still satisfied. Highly recommend!

Great service. Will use them again. They were very polite, professional and skilled. I feel as if…read morethey gave a reasonable quote and the work they performed has lasted through the season, unlike prior service providers.

Furnace stopped working the night before. Used Yelp to get recommendations the next morning. Mike…read morethe owner was the first company to get back to me. He came a couple hours later and diagnosed the problem. He had drive to mfg to pick up the parts and came back pretty quickly and was able to repair my furnace. I did call around to a few other places and got quotes. He offered competitive rates and was patient in explaining everything that he was doing. I highly recommend using AirMax for your furnace repair and maintenance. Please note that they only take cash and checks. No credit card.

We had an a/c and heating unit installed about 7 years ago. Within a week it wasn't working. They…read morehadn't connected ducts properly. A year later broken again. They came and added freon. Not long after it was later not working again. They came out and said there is a freon leak (prior guy just filled it). It never quite cools enough and now it is broken again! Called a different company to look at it. There is a freon leak and a problem with the insulation APA installed. 7 years, 4 repairs (starting from week 1). No apology. No acknowledgement of lousy work.

Lack of urgency, care, and professionalism. This company used to provide excellent service, but…read morewhen management came in, it's gone completely downhill..

I recently called them with an emergency. Hot water tank…read morestarted leaking . They went above and beyond to have a new tank installed first thing the next morning , Their office staff , their technicians where nothing less then professional, I highly recommend them.

I always use b&J's they are wonderful I was trying to call them one night when my toilet overflowed…read moreinto the shower but my management company wouldn't let me heritage hills management wouldn't let me use them because we had to use snake drain their company who charged me a fortune didn't charge me they're trying to charge me The management companies trying to send me an invoice for $433 which I know it was an outside drain but that's besides the point I wanted to use b&J's cuz they were always great and nice but they would not let me so if you live in a complex the best thing to do is just hire b & J's no matter what the management says cuz they're going to rip you off anyway it's called heritage hills management b & J's came out right away fix whatever problems and I need a few forces put in they put them in really good I give this company a five-star rating I would never use electric snake from Bruce I'm sorry to say it on their website but b&J's are fantastic it's a family-run business and it's been in mahopac for years nothing went well. They flooded my ceiling. That I just had fixed. And they were very expensive, so do not use drain snake drain company. I had no choice because of my complex. And I knew they were gonna blame it on me. Because they both worked together, they both scams. The drain company and the manned Heritage Hills management. First of all, there's no inside drain that costs $433 to clock to unclog. It was an outside drain.But they're so unreliable in such liars and scam artists that they blame everything on the homeowners.So don't use theirs use b and j's because they talked to me that night.And they told me that it was an outside pipe that if they came on a saturday, they would have to charge me extra money, so they were nice enough to be honest and they came back monday.But it was all done.So if they would have came back monday earlier, I would have had it done for half the price.Probably snake drain company is a ripo.That's because they deal with management.Heritage hills management, because they're a total rip off too.What we do is assessments, and have to pay increases.All the time and get nothing done.And when we be a one man said they start a project and they leave it, and then they start another one, it's true.They do have to paint us falling off half the houses and half the paint on some of the houses are different color green

My girlfriend stumbled upon this place after numerous HVAC companies stopping by for estimates. We…read morewere hesitant because usually local facilities more than likely would mean more expensive, but that is certainly not the case with Aaspen HVAC. Dan Duffy stopped by with his laptop and a few different options to choose from. It took less than a week for the crew to come by and cool us down. The entire team including the two secretaries that I spoke with over the phone are extremely knowledgeable and really nice. The crew came by with protective gear over their boots and they even spread protective mats on the floors throughout the house. All of their 5 star reviews are deserved. I 100% recommend! Thank You So Much!!!

My central air went out on one of the hottest days this summer. Luckily someone referred me to…read moreAaspen. I have to say, they are one of the most respectful, knowledgeable companies I have ever had the pleasure of working with. The came when promised, installed new equipment, cleaned up after themselves and, on top of it all, were really pleasant despite the 95 degree heat. I would highly recommend.!

A/C unit pooped out, and was in complete distress. I called the afterhours line, and got a call…read morefirst thing in the morning. They had a tech at my house at 9am, and it was fixed within 30 minutes (capacitor blew). Travis was exceedingly nice, explained the issue, and had cold air running in no time. Cost was beyond reasonable (and I've been gouged by other HVAC guys before). I WILL be calling Bell again, and passing their number out like it was pez (do you millennials even know what Pez is nowadays?). Heaps o' thanks, Bell!

Booked an appt 2 weeks ago. The day of the appointment they call me to cancel. Never worked with…read morethem before, will never call them again.