Upon arriving at my appointment as a new client, I wasn't greeted well and the young lady that attended to me. I guess you could say the dental hygienist. She was very kind and welcoming and social. We follow up with the exam after the exam they quote me what I need which is only a deep cleaning And I agreed to it and the dental hygienist says well. I only have time for half of your mouth and I agreed to it,unfortunately. The quote that they gave me was way higher than what my insurance covers I have an 80% but I paid alot more when it clearly showed on my print out my assigned copay. I just didn't understand the numbers scale and clearly they didn't or didn't want to charge me correctly and after that, the dentist tries to upsell me on a mouthguard... that's when I knew something is off cuz I don't need a mouth guard I have a habit since I was born, clearly he wanted to upsell, so I schedule my follow up appointment for my left side of my mouth cleaning a month in advance for the 30th then I receive a call canceling this appointment and claiming it's the dentist prerogative to cancel at their leisure, the attendant was so rude with no concern about my left side gaslighting my into believing that it's the dentist prerogative without finding coverage for that day. Key here I scheduled a month in advance they should know in advance days they're taking off for the year, unprofessional. My final experience, my insurance company informs me that I did not have to pay such a high copay. and so yes, this business will quote you high Until they receive notification from your insurance of what your actual co-pay is and then apply those funds towards a credit so you'll have a credit towards your next service not knowing what the future holds, so I would beware with this dental office on what you're paying for and what you're receiving they are selling up and they cancel appointments and they don't keep their word and rude about refunding I have to wait on a check from their accountant to come back, but they were quick to take my overpaid copay and on top of that, they plan on mailing it to me until I called and asked if I could go by and pick up the check. It's been over a week and I still haven't heard as to when or if they received the check for me to go pick up, I would definitely not recommend this Dental Office, their professionalism is definitely off financially and socially. BEWARE read more