I really like this place. Everyone is super friendly. Every time I come I pretty much walk straight back. I've had stuff done with both dentists at this location and they are both amazing. With so many dentists in the area, it can be a little overwhelming. I'm glad I found this one. read more

I don't know why this establishment has poor reviews. This is such a great place for dental care! Dr. Powers is extremely friendly and kind. The front desk staff is always helpful and bubbly as well. I've never had an issue here and I've been going here for years. I love the friendliness of the staff, the excellent work they do here, and the overall environment at this establishment. I love it! read more

Before the holidays in 2018 and the beginning of 2019 i would have given this review with 4 stars ....They were great, I hate the dentist but these people made me feel so comfortable, they joked around with me, and talked about kids the whole time, the only issue I had was waiting for an hour and 30 mins but it was also a day before a holiday, the office staff was very pleasant as you walk in they know your name But now i'd actually give them a two! The staff is Awesome! the doctors are sweet and they inform you on whats going on and talk to you but they do not listen to your complaints, they do not examine your X-ray well enough. I cant express just how upset i am to have spent so much money on a tooth that they ended up having to refer me to someone else for a second opinion because there was nothing else they could do, it took months for me to even get a tiny refund Back story back in November 2018 i got a bad took ache but i wasn't sure which tooth it could be but i knew it was 1 of out 3 beings that i could feel cavities forming on the back of my teeth. so i went in and express to them it could be any of these 3 teeth. they took an xray and never paid attention to the back of me teeth, so Dr. Powers did a root canel on one and even after the root canel i was in even more pain so when i went back for the crown and they tried to yank the temporary crown off which just hurt worse, Dr. Powers suggested that it may have been a tooth with two roots and said i needed to go to a different dentist for a second opinion and then come back to see him. which i did and this doctor could not tell that it was a second root but he could tell it was a abscessed tooth and the infection had spread to my nasals. He express how dangerous this could be and that we would put me under right then and there to fix the issue for $1200 upfront, I couldn't afford that after sending $2500 on this tooth. so i went back to Dr. powers and before i could even see him. I was told there was nothing else they could do for me, that i needed to find another dentist. at this point i flipped, i cursed out their accountant/ manager which i did apologize for, once they agreed to meet me to figure out a refund and some pain pills to get me by and a referral to get it pulled. Once they saw me they saw just how swollen my face was, just how much attention i needed and helped and agreed to give me a refund for at least the crown this all ended in March 2019, I am writing this review in May 2019 in which i just had to call and complain about because I never received the $235.00 out of the $2500 that was promised to be mailed to me back in March. When i told the tooth pulled though i had an xray done in which that dentist office did say something about my back teeth that were cavities became big holes during this whole processed. Why did they not pay any attention to my back teeth? Why did i have to argue with these people for them to see me again for a referral and pain meds? Why take on a job if you didn't have the right equipment to access the situation first? If this one office could see how bad my back teeth were why didn't my primary Dentist, Doctor Powers see this? I'm a firm believer of "Do what you gonna do, because i know you do this for a living" kind of person but there is no reason to paying $2500 toward a dentist and still suffering from November-March. FYI I've tried other dentist since then for teeth cleanings and suck and 2 out of 3 of these Doctors said to never go back and referred me to other dentist's read more

They were such a wonderful place until one of their employees paraded as a dentist and made decisions about my care without having the knowledge or authority. He made a $1200 billing mistake which he told me he fixed but wrote in my chart that I agreed to pay for it! A year later they still won't provide me with proof I signed anything saying I would pay that because they say I never signed anything. Yet I signed something for every other treatment and bill I've gotten. And at my new dentist they're having to take out all the work this guy did and replace it with the correct techniques and materials because the work this "dentist" did ended up doing more damage and is now costing me an extra $2500 to correct! read more

This place doesn't deserve one star. I took a day off to have work done and wasted my time that could have been spent actually being assisted. The only thing they did was take x-rays and write out a list of billing codes that I am not trained to understand. Robert Powers did not listen to my concerns and instead tried to up sale me on a procedure that had nothing to do with the reason I came in. He did not directly address anything I asked him. Instead he insisted that I should pay $579 for something similar to what I already have. He deflected my questions and said that his assistant would explain everything to me, such as all of the billing codes. The assistant only wrote out the paperwork and walked me up front without going over anything confidentially. She said that I could schedule any of the procedures for a different day. Apparently they were to busy to see me during the time that I took off to come in for my appointment. read more

I agree to what Stacey B said, this place is not conducting business like or customer service like it should. I've had some work done which was great but the thing is, they are trying to get me to pay what they said would be covered by my insurance when I agreed to get my teeth done. They even got me a line of credit the same day because I told them I couldn't afford it and I only agreed to it when they told me insurance would cover the other half. How do say one thing and ended up the other way around. Not only that but they tried charging me for something I haven't even had done, who does that? never in my life has anything like this happened to me. I gave them permission one time to charge my card for an appointment that was cancelled but mind you, that work has not been done. They just wanted payment in advance, really? good thing I forgot to put money in on time when they charged it because they called about it not been able to go through after I've already decided to cancel the appointment. Few weeks later they decided to go ahead and charge my card again for what might have been an appointment or something. When I called and asked, the lady said because I was due for something, ya something I haven't even made an appointment for, so I suppose they just charged me for a future something? anyways, what gives them the right to charge someone for something that hasn't been done or planned on. Giving permission ones don't mean that you have the right to do it again, especially for a future something. She even have the nerve to ask me if I want to make the appointment, I said No! really? like it was nothing that they charged me with out my knowledge. Thank God for online banking or else I wouldn't have caught that. I had to call my Bank and cancel my card to prevent any more future somethings, so upsetting. read more