ONLY LOOK AT REVIEWS FROM FEB 2023 ON BECAUSE PRIOR APPTS WITH THE PREVIOUS DENTIST WERE GREAT
The doctor that has replaced Dr. Gut has been nothing but problems since the switch was made and at this point I feel as though they're neglecting to finish a procedure they supposedly 'started' even though he had me come in for two appts back to back where he did nothing but add build up around the tooth that needs the root canal. Sandy at the front desk is rude and mean. I got my records today and have only missed 2 appointments in the last 4 years. One of which they cancelled on me! He had told me he needed to put in an insurance request for all three teeth needing a root canal even tho he knew from day one all 3 needed it, he was just trying to milk my insurance for extra appointments that I showed up to and they turned out to be a waste of time. It turns out they made a mistake on their end so I had a pointless appointment just for them to take X-ray (another check from my insurance) and then sent me on my way with teeth still in pain and no work done even tho I'm sure my insurance paid hundreds if not thousands for the X-rays since his office dropped the ball on the insurance request. Now, the woman at the front desk, Sandy, is not allowing me to schedule an appointment because she 'won't reserve time for me since I don't respect the doctors time by cancelling appointments last minute' and wants me to call in daily now to check if someone cancelled an appointment even though I have 3 teeth that may end up needing to be pulled now since his office has put off my appointments so many times. Every time I call she puts me on hold for over ten minutes to come back on to say no one cancelled for the day, call back tomorrow when it should have taken less than a minute to find that info. She even said you wasted our dentists time why don't we waste yours. Sandy claimed I missed 7 appointments and that's why she won't set aside time. I can think of 2 times I didn't show up for a scheduled appointment and one of those times is because they called me to cancel last minute because the doctor had to go home early they claimed. There isn't a chance I missed that many appointments since I've only been back in NJ for a year and wouldn't have had been able to schedule and miss 7 appointments. I went for my records today and there has only been 2 missed appointments in the last 5 years, one of which they cancelled. Since the new doctor took over, their text messaging system hasn't worked. I used to get texts the day before letting me know about the upcoming appointment.that is no longer the case. I could have been at my appointment within ten minutes if she had called at the time of the appointment so I could have been there an d not missed. Instead she called at 1:20 and said 1:30 would be too late. The whole office seems to be upside down after this switch and I feel like she had me confused with someone else to accuse me of missing 7 appointments. Avoid Dr. Gazaryan at all costs since Dr. Gut left. All I needed was there care and help and Sandy was too snobby to even provide me with decent respectful/professional care over the phone. They don't care about you as a person, your an insurance check to them. So disgraceful that dentists like that are even allowed to keep their licenses read more