1. Hercules Fence

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Norfolk, VA

Hercules Fence

3.0 (9 reviews)
Open • 8:00 am - 5:00 pm

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The debris left for pick up the next day.

Our experience with Hercules Fence was very frustrating and disappointing. The salesperson, Mike, came out to do the estimate. We requested an eight-foot fence for our backyard because we have an inground pool on a busy road, to which he rolled his eyes at our request and said, well, that's going to be expensive. When we asked for a portion of the fence to be lattice for climbing vines, we were advised that this isn't cost-effective since they make their lattice in-house. When he sent over the contract, we did not realize that he didn't notate the agreement with our requested specifications. We signed the contract and was advised that there is a slight waitlist for installation, about five weeks. Well, three days later, Ms. Utilities is out marking the power lines. We called to ask about installation since the yard was recently marked. We were advised that Ms. Utilities must be ahead of schedule, and we would need to wait about five weeks. By the time our turn arrived, the markings had disappeared! So Ms. Utilities came back out and re-marked all the lines. We were told the workers would be here at 830 to begin. The two employees that came to do the removal worked for a couple of hours, removing a portion of the fence before calling it a day. We were shocked when they did not attempt to secure the yard due to the inground pool. The next day the workers showed up to complete one side of the fence, yet stopped working after completing about fifty feet of fencing. This cycle repeats the very next day. The following day they came to replace the back fence, but couldn't because they forgot their compressor. It's tough to install a fence without the proper tools! The workers immediately halted their progress and left for the day. They returned the next day to complete the rest of the work. That is when we noticed that the fence was only six feet rather than the eight feet we requested. When we pointed that out, Mike so kindly pointed out that we signed the contract with the fence at six feet. When we expressed our disappointment, he blew off our concerns. The fence was completed, and all the workers left. My final observations are as follows: 1.) The salesperson doesn't care what type of aesthetic you are looking for when you discuss options. He will clearly pick what you should have, and you should be grateful. 2.) This must be the cushiest job ever! The workers never stayed longer than two hours. 3.) The fence is a quality fence, but dealing with this company was very tiresome.

Boards separating after 8 months

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4 years ago

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2 years ago

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4 years ago

Drivers throw trash out of their trucks on the highway and hit cars. Shows a clear lack of accountability and not someone I would work with

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7 years ago

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6 years ago

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5 years ago

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9 years ago

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9 years ago

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13 years ago

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Heartwood Fence

Heartwood Fence

(8 reviews)

Heartwood Fence built me the best fence and exceeded my expectations. They're a young company…read morerelative to some of the big companies in my area, and I always like to support local businesses when I can. When I called for a quote, I talked to Spence who helped me throughout the process and was sure he answered my and my wife's questions. He presented different quotes as requested without any fuss. The crew that showed up at my property to do the work were diligent, hardworking, and performed their job to the max. They removed my old 4.5' fence and installed a 6' fence with 6x6 posts, which is unusual if you look around, as I did as I was out and about around the area, I haven't seen anyone with 6x6 posts, all of them have 4x4 posts, which means that this fence is going to last a very long time in my opinion. Also, the cap and rails on the top of the fence are beefier than most of this style, (2x6). The word I use to describe this fence when I tell my friends about it is Diesel! When the inspector came out to look at it, he walked the fence and was done in about 2 mins, with no questions as I'm sure he was impressed with the quality. if you're shopping around for a fence, make sure you talk to Spencer and the folks at Heartwood Fence. Not only did I get a higher quality fence, it was at a price that was less than the competition.

The owner of Heartwood Fence, Fadi, called me the same afternoon and asked how they can make things…read moreright. Spencer did come out on Friday, Apri 24, and gave me an estimate. I admire a business that makes things right. I appreciate it and Spencer was great at pointing things out that I did not notice or even think to ask.

Foxtail Fencing

Foxtail Fencing

(17 reviews)

We had an awesome experience with Shon and his crew. We required re-design of our backyard wood…read moresecurity fence and gate (establishing new fenceline, removal of old fence and gate, building a new pedestrian gate, and integrating the new and old fence) Shon was very responsive to my original inquiry via Yelp, and we setup a consult within a few days. Shon was always on time, super professional, friendly, and able to take initiative when needed. His expertise and confidence was just what we needed for this project, with my husband on travel and me being pregnant, we weren't able to provide a lot of oversight, and Shon didn't take advantage of our situation, but instead stepped up and went above and beyond to finish the project quickly, and provide an excellent finished product. Shon and his crew worked diligently, and finished the project quickly. They also kept the worksite clean and safe, which was essential for us, with two toddlers running around... Shon even hauled off excess yard waste for me when I had baby early and wasn't able to be home! We will be rehiring Shon in the near future to design a custom enclosure for our trash barrels and perhaps even our ACs. I scoured Yelp and Facebook before hiring Shon, and if you're doing the same look no further! You won't be disappointed!

This is the only way I can get your attention. Im sorry your sister decided to abandon my property…read morethat you have listed as your buisness property. Hit me up. Your sister has my number.

Craftsman Fencing - custom cedar patio fence

Craftsman Fencing

(10 reviews)

I've worked with craftsman fencing on two occasions for my home, first with a front boundary and…read morethen with the back fencing. Both times Matt was easy to work with, quick to communicate, an active listener to all my questions, and knowledgeable when answering or making suggestions. He was also positively responsive to any critique or requests for changes, such as raising the gate latch so my preschooler couldn't open it even after it had already been installed. Along with the positive customer service, the quality of the finished product is excellent. They work quickly and efficiently. And they pay attention to details. As a bonus, they fixed the existing side fencing where a neighbor used too long of screws by grinding down the screw tips. This was awesome because they were a hazard if you ever hit against them. Having fences installed can be costly. The work completed by craftsman was certainly worth the price.

I bought a house back in May and had put off replacing and until I came across Craftsman Fencing…read more Let me tell you, I haven't been this please and happy with work I've had done with my new home until I had this fence done!! It's so beautiful and really transformed my yard so much!! I live on a corner lot and didn't realize how much the existing fence didn't give me privacy until the new one was put up. I also added fence along the back of the property hiding the tiny tacky chainlink fence the people behind me had. Now I have 100% privacy where we can enjoy the yard. Craftsman Fencing came in with the best quote I couldn't pass up. The workers are very professional and kept the area clean. I love my new fence so much that I decided to have them replace another section to tie it all in. I'm beyond happy with the work and still find myself just looking out the back window admiring my new fence!! Thank you Craftsman Fencing!

Hercules Fence - fencesgates - Updated October 2026

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