UPDATE 7/15/26 - Last month Jonathan Zook (DanDale Marketing) contacted me about our experience…read more After discussing with him he said what happened was not what DanDale holds as being their standard. He apologized for the negative experience. He further advised since we were not provided a gate on one side, had removed the lattice and reduced the amount of fence being installed, despite the previous price adjustment it was still not correct and that we were due about a $1700 refund. He offered to come out and estimate putting in a custom gate, but reiterated there will likely still be somewhat of a gap issue. We decided to just go without the gate and accepted sending us a refund check. We were contacted today by Ashley McNair. She advised that a refund check was in the mail. This does not change the overall sales to installation experience, but we are satisfied with the resolution, which is the basis for changing the experience rating from 1 star to 3 stars. Recommend them but be prepared to manage the installation and communications, to ensure your expectations are met. ORIGINAL POST: We had a premium vinyl fence installed by DanDale Fencing at our home in Yorktown, Virginia (located in the new Celestial Way Community), and the experience was disappointing for a project costing us nearly $16,000. While the installation crew worked hard and the materials are solid, the planning, communication, and honesty from management were severely lacking. Our salesperson, Billy, assured us the yard's grade was no issue. On installation day, the crew told us to have a gate, a large gap would be left under the fence on the right side of our yard. When we called the office, Jeremy claimed we had been warned beforehand, which was untrue. Only after we pushed back did they offer a "custom gate" to fix the problem -- at an extra cost. Because we refused to pay more for something that should have been planned correctly, we ended up losing a gate entirely just to keep the fence flush to the ground. There was no English‑speaking supervisor or project manager on-site, making communication difficult (we had to use Google Translate). The crew did their best, but they were put in a bad position by their own management. We ended up without a gate on the right side of our property unless we pay additional for a custom gate. So, despite losing a gate and access to part of our yard due to their poor planning, DanDale offered no price adjustment for no gate nor any other appropriate solutions. In the end, we upheld our financial responsibility; they did not uphold theirs. To date, they have made no attempt to follow-up with us or take any satisfaction steps. Despite what others have gone through, I cannot recommend a company like DanDale Fence.

Installers were not at all clear what the fence design was supposed to be and framed as a normal…read moreshadow box instead of what was discussed with the sales person.. picture framed shadow box. the framing was complete before I saw it was wrong. We went ahead and allowed them to continue as is.. No one from the company ever came to property at beginning or end of project. The company really needs to think about how they are running projects. In the end the fence look okay but I had them leave some some fence planks so I can replace some boards that are not (I feel )correct. I felt like my wife and I were the project managers.

Contacted Tanner for a quote (July 2025) on an approximate length of fence. He was able to give me…read morea rough estimate immediately and was the only fence company that responded in a timely manner and was able to get to me rather quickly after delivery of the material. Reasonably priced, and with one other person, got the job done in a few days. Just waiting for wheels to make life easier! lol ***Update: BUYER BEWARE:*** March 2026 I am having huge issues with the panels and gates, that Tanner installed. The panels aren't staying together, there are several gaps, the gates sag so bad they're pulling panels out of the posts and can't be opened easily without lifting the entire gate. Accordong to my neighbor this fence wasn't installed correctly at all. Contacted this dude to come out and fix it, and got the run around, once again. Always has excuses and is either the most unhealthy dude on the planet, as hes always sick, and has the worst memory or he's just completely unprofessional, which is where I am tending to lean. Either way, he's blown me off several times and I can no longer, with good conscience, recommend him or his work. Oh yeah, and the wheels... he could have told me 6 months ago he wasn't going to do it, I could have fixed the issue myself. He all of a sudden didn't have the "right wheels for my fence" and I needed to purchase them for an additional couple hundred dollars, but couldn't mention this before hand when I initially contacted him about the damn wheels.... its NOT about the wheels, its about how he handled this whole situation.

Am amazing small business. The owner is hard-working, respectful, and professional. Jobs completed…read morein a timely manner.

Great fence and good guys. Came out did a quote and started in a few days after. Billy does great…read morework, highly recommend.

Billy is the man! Can't beat the quality or the price! I've hired him multiple times and he never…read moredisappoints! This last fence job he did for me he did teardown and new fence up in 4 days! I've read some of the negative reviews, there is one thing you need to understand about Billy. Hes an old school blue collar worker. When you meet him youll understand. He may lack in some technological communication, but he makes up for that with the quality of his work. He is always busy, but if you're lucky enough to hire him, you wont regret the work that he does!

Jim and Becca, his assistant, came out and met with us, took measurements and got the cost of the…read morejob to us very quickly. We didn't have to meet online for 30" or have a two hour in home meeting with both husband and wife present, yes some of the companies required that. Jim and his team of excellent guys came out and took down our old 20 year fence and replaced it with a beautiful cedar fence. They showed up on time, cleaned up everything when they were finished and the workmanship is beautiful. Becca also does a lot of the behind the scenes work, like writing up the work orders, estimates, etc. and helps keep things on track. She did an excellent job of keeping us informed of everything and updating us. I cannot recommend this company highly enough. Thank you, Jim, Becca, and all the team for doing such a great job for us. John & Sharon

Jim, Becca and the entire crew did a beautiful job on our cedar fence. They were so friendly and…read moreeasy to work with from the initial quite to the final touches that I requested after they were finished with the install. The communication was fantastic throughout the process. Great price and quality materials as well! We're so happy that our friends already used them and our family is planning to use them in the next month. We are just amazed by this beautiful fence that gives us better privacy and makes our yard look so elegant. Thanks, Jim!

I was impressed with how quickly they got in touch with me. For some reason he didn't understand…read morethat I was interested in getting a chain link fence, which I thought I was clear about, so that put things behind a little bit. I thought their price for the job was reasonable, even though I asked for a quote with one and two gates, but only got a quote for one gate. My husband wants me to get at least 2 more quotes before we pick someone for the job. That's where I'm at now.

Foxtail Fencing did a phenomenal job on our fence! They went above and beyond what we wanted. We…read morewent back and forth about getting a 6ft privacy fence, but with the gates and the quality of the work, it was definitely worth it.

A+ service and workmanship…read more I requested a quote for a disposal and faucet replacement. After getting fleeced by the first person that contacted, I reached out to John. He was very clear and thorough in the communication leading up to the day of the appointment, including making contact the day of the appointment. Upon arrival, John and his son went to work immediately and finished the work in the estimated time he had stated. We are very happy with everything. I would definitely recommend him.

Response/communication. There was no follow up from the company after the initial contact. I can't…read moreevaluate the workmanship because I did not receive a reply when I asked for their availability to do the work.

I bought a house back in May and had put off replacing and until I came across Craftsman Fencing…read more Let me tell you, I haven't been this please and happy with work I've had done with my new home until I had this fence done!! It's so beautiful and really transformed my yard so much!! I live on a corner lot and didn't realize how much the existing fence didn't give me privacy until the new one was put up. I also added fence along the back of the property hiding the tiny tacky chainlink fence the people behind me had. Now I have 100% privacy where we can enjoy the yard. Craftsman Fencing came in with the best quote I couldn't pass up. The workers are very professional and kept the area clean. I love my new fence so much that I decided to have them replace another section to tie it all in. I'm beyond happy with the work and still find myself just looking out the back window admiring my new fence!! Thank you Craftsman Fencing!

Called for a fence estimate and the owner Matt, was on time and was very professional. He explained…read moreall of our options and different types of fencing. He suggested a better layout than our prior fence. He showed examples of past work. He provided an estimate by email and was available by email and phone with any questions. We did receive other quotes and Matt's was the best for the option we chose. His crew showed up early every day and was polite and professional. They always cleaned up at the end of the day and were willing to answer any questions. Matt was there to check on the progress of the work every day. The crew did the demo in the old fence and put up over 200 feet of fence in a few days. Matt was super easy to deal with even though we share a fence with the neighbor and both fences were being taken down and installed at the same time. The final product was outstanding. We are very pleased we chose to work with Matt and Craftsman Fencing. Great company