Heartwood Fence built me the best fence and exceeded my expectations. They're a young company…read morerelative to some of the big companies in my area, and I always like to support local businesses when I can. When I called for a quote, I talked to Spence who helped me throughout the process and was sure he answered my and my wife's questions. He presented different quotes as requested without any fuss. The crew that showed up at my property to do the work were diligent, hardworking, and performed their job to the max. They removed my old 4.5' fence and installed a 6' fence with 6x6 posts, which is unusual if you look around, as I did as I was out and about around the area, I haven't seen anyone with 6x6 posts, all of them have 4x4 posts, which means that this fence is going to last a very long time in my opinion. Also, the cap and rails on the top of the fence are beefier than most of this style, (2x6). The word I use to describe this fence when I tell my friends about it is Diesel! When the inspector came out to look at it, he walked the fence and was done in about 2 mins, with no questions as I'm sure he was impressed with the quality. if you're shopping around for a fence, make sure you talk to Spencer and the folks at Heartwood Fence. Not only did I get a higher quality fence, it was at a price that was less than the competition.

The owner of Heartwood Fence, Fadi, called me the same afternoon and asked how they can make things…read moreright. Spencer did come out on Friday, Apri 24, and gave me an estimate. I admire a business that makes things right. I appreciate it and Spencer was great at pointing things out that I did not notice or even think to ask.

Response/communication. There was no follow up from the company after the initial contact. I can't…read moreevaluate the workmanship because I did not receive a reply when I asked for their availability to do the work.

Mr Gibson was fantastic. I wanted a storm door installed. He got me a very reasonable quote and he…read morewas able to pick up the material. Had a hiccup at the hardware store but he was super patient and was still able to install the same day. Him and his son did great installing the storm door. He gave me his card (which I will be using to call him back out for some carpet removal and wood flooring installation) and he even did a quick reinstall for some kick molding I had removed. Very friendly and professional. Can't wait for our next job together.

We had an awesome experience with Shon and his crew. We required re-design of our backyard wood…read moresecurity fence and gate (establishing new fenceline, removal of old fence and gate, building a new pedestrian gate, and integrating the new and old fence) Shon was very responsive to my original inquiry via Yelp, and we setup a consult within a few days. Shon was always on time, super professional, friendly, and able to take initiative when needed. His expertise and confidence was just what we needed for this project, with my husband on travel and me being pregnant, we weren't able to provide a lot of oversight, and Shon didn't take advantage of our situation, but instead stepped up and went above and beyond to finish the project quickly, and provide an excellent finished product. Shon and his crew worked diligently, and finished the project quickly. They also kept the worksite clean and safe, which was essential for us, with two toddlers running around... Shon even hauled off excess yard waste for me when I had baby early and wasn't able to be home! We will be rehiring Shon in the near future to design a custom enclosure for our trash barrels and perhaps even our ACs. I scoured Yelp and Facebook before hiring Shon, and if you're doing the same look no further! You won't be disappointed!

I was impressed with how quickly they got in touch with me. For some reason he didn't understand…read morethat I was interested in getting a chain link fence, which I thought I was clear about, so that put things behind a little bit. I thought their price for the job was reasonable, even though I asked for a quote with one and two gates, but only got a quote for one gate. My husband wants me to get at least 2 more quotes before we pick someone for the job. That's where I'm at now.

The gentlemen that came out to my home were respectful and listened to what I was looking for and…read moreexplained the best way of how to do it without trying to sell me another product or an easier way for them. Very well priceed and stayed on schedule. I would easily recommend this company to others looking for custom fencing and Gates.

I requested a repair of my fence broken by pitbull. The quality of the fence repair is impeccable…read more I'm pleased with the results and cost. I will continue to utilize the services of this company. Thank you.

Unprofessional. Was given a price and date and they never showed up…read more Very unreliable

No follow up...no actual phone number...just messaging back and forth on Yelp. No-show for the…read morejob. DO NOT RECOMMEND!!!

Ryan assisted us through the process of purchasing our fence. He really cared about our budget and…read morewas helpful when discussing the numbers part of it. We negotiated and settled up. Within the next week we had the fence set up. Our little dogs love it and our toddler has a safe place to roam. We are ecstatic about being able to utilize our outdoor space.

UPDATE 7/15/26 - Last month Jonathan Zook (DanDale Marketing) contacted me about our experience…read more After discussing with him he said what happened was not what DanDale holds as being their standard. He apologized for the negative experience. He further advised since we were not provided a gate on one side, had removed the lattice and reduced the amount of fence being installed, despite the previous price adjustment it was still not correct and that we were due about a $1700 refund. He offered to come out and estimate putting in a custom gate, but reiterated there will likely still be somewhat of a gap issue. We decided to just go without the gate and accepted sending us a refund check. We were contacted today by Ashley McNair. She advised that a refund check was in the mail. This does not change the overall sales to installation experience, but we are satisfied with the resolution, which is the basis for changing the experience rating from 1 star to 3 stars. Recommend them but be prepared to manage the installation and communications, to ensure your expectations are met. ORIGINAL POST: We had a premium vinyl fence installed by DanDale Fencing at our home in Yorktown, Virginia (located in the new Celestial Way Community), and the experience was disappointing for a project costing us nearly $16,000. While the installation crew worked hard and the materials are solid, the planning, communication, and honesty from management were severely lacking. Our salesperson, Billy, assured us the yard's grade was no issue. On installation day, the crew told us to have a gate, a large gap would be left under the fence on the right side of our yard. When we called the office, Jeremy claimed we had been warned beforehand, which was untrue. Only after we pushed back did they offer a "custom gate" to fix the problem -- at an extra cost. Because we refused to pay more for something that should have been planned correctly, we ended up losing a gate entirely just to keep the fence flush to the ground. There was no English‑speaking supervisor or project manager on-site, making communication difficult (we had to use Google Translate). The crew did their best, but they were put in a bad position by their own management. We ended up without a gate on the right side of our property unless we pay additional for a custom gate. So, despite losing a gate and access to part of our yard due to their poor planning, DanDale offered no price adjustment for no gate nor any other appropriate solutions. In the end, we upheld our financial responsibility; they did not uphold theirs. To date, they have made no attempt to follow-up with us or take any satisfaction steps. Despite what others have gone through, I cannot recommend a company like DanDale Fence.

We've used Affordable Fence and Railing a few times for repairs over the last few years. Most…read morerecently, we used them a few times over the last month or so to replace fencing along one side of my back yard and to install a new gate and gate section. Top notch work!!! Price is very reasonable. John and his team are great - they are quick and very professional. I will be using them again in the future and I highly recommend everyone else use them.

Affordable Fence and Railing did an awesome job of installing a beautiful and sturdy privacy fence…read morefor us. Of the estimates I obtained, they were the most fairly priced and the work crew was punctual and did exceptional work. I would not hesitate to hire them again and would highly recommend this company to anyone. Wonderful experience. Thank you Mr. Sementelli!

Billy and Matt replaced our tree limb damaged 10' cedar gate and did an outstanding job. Billy was…read moreresponsive and honest about the job. Materials were handled easily and their can-do and on time work ethic is hard to find these days. Both great guys who do quality work. We will use them again for other projects.

Billy is the man! Can't beat the quality or the price! I've hired him multiple times and he never…read moredisappoints! This last fence job he did for me he did teardown and new fence up in 4 days! I've read some of the negative reviews, there is one thing you need to understand about Billy. Hes an old school blue collar worker. When you meet him youll understand. He may lack in some technological communication, but he makes up for that with the quality of his work. He is always busy, but if you're lucky enough to hire him, you wont regret the work that he does!

Would give this company 10 stars but only option was for 5. Service, quality, and value top notch…read more Tom came out gave me an estimate on 2 jobs I needed done. 1-wood rails on front porch and 2-vapor barrier and dehumidifier placed in crawl space. Tom explained very well what I needed as well as what I did not need. Price quote was fair. Within a couple weeks of accepting his estimate he began work. Shows up when promised, left property clean. Work was completed in a timely manner. Done very well. He definitely knows his stuff! What ever you are looking for fence, rails crawl space I suggest you look no further-Hampton fence and structure is the company to go with. 100% would hire again.

Visted site. Did not just rely on pictures. Very professional and provided good suggestions for…read moreproperty repairs and additional improvements. Personable, trustworthy, easy to talk to, and industrious.