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    Herculean Babies

    2.3 (11 reviews)

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    UCSF Benioff Children's Physicians Hilltop Pediatrics

    UCSF Benioff Children's Physicians Hilltop Pediatrics

    2.9(16 reviews)
    4.1 mi

    This group is conveniently located to us and came recommended by a previous respectable…read morepediatrician. Initial impression was that the office staff is grossly incompetent. Dr Erica Leigh seemed very attentive and caring to our newborn daughter, however, after being prescribed a very important medication, the pharmacy never received the prescription. The Dr's office has been contacted repeatedly, even directly from the pharmacy, and the staff is incapable of resolving this problem and are unwilling to allow us to speak with the Dr. This is gross negligence, very unprofessional and extremely rude. I don't know what else to do besides contact and file complaints with the California Association for Medical Doctors, my health insurance provider, and find another Dr for our baby. I cannot recommend this medical group based on my brief experience. This is TOTALLY UNACCEPTABLE!!!!

    I've been coming here for the last 3 months with my twin girls. Dr. Lackman is very nice but this…read morereview is not about the doctor but more for the fact that I can never leave there without catching an attitude over the wait time. My very first visit had an hr wait. That's with 2 preemie newborns just sitting around sick kids waiting smdh. I decided to write this review because today my 8yr old needed to be seen. They gave us a 12:30 appt and we arrived at 12:19 just to do any necessary paperwork. It is now 1:15 and still no doctor. Asked how long this will take and was told "he's with a patient"...um yeah, no shit. He finally walked in at 1:24 and we were on our way out at 1:30. An hr wait for a 6min appointment??? (FURIOUS) I've been to the office about 6 times and 5 times had a crazy wait. Today IS THE LAST TIME! Learn how to treat your patients. Learn how to, at the very least, APOLOGIZE for making sick kids and newborns wait over an hr!!!! I don't know why I expected anything better from a Richmond office. I will be going to Berkeley from now on.

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    ENZ JOSE PEDRO MD

    ENZ JOSE PEDRO MD

    3.0(2 reviews)
    0.0 mi

    Over the years the quality of service here went down. The office manager is extremely rude and…read moreincompetent. Numerous occasions where she would promise things would be ready for pick up such as doctors notes, medical records, or even basic things such as to stamp/ have the doctor a document for my son to use his inhaler at school. She said it would take 3 days and I gave her a week and still it wasn't ready. She even argued and got loud at me when she promised to have a record by a certain time and I just asked politely why wasn't it ready because It was promised at this specific time and its 30 minutes after and its still not ready. She went all nuts and started yelling and refused service to me and said she would mail it. Forget that I spoke to Dr. Enz directly and he made sure I got it. And even at that she was still mouthing off. And sadly the patient care. Dr. Enz by all means is extremely nice but when I moved to a different pediatrician I found out he neglected my sons care. For example. My first trip to my new pediatrician for my son's was amazing. She found out that my eldest son had wax build up and pulled out from both ears some disgusting ear wax the size of a small puzzle piece. She stated it was from years of wax build up because we were using qtips. And we should just wash out his ears from now on. Years? Really? Dr. Enz said everything was fine when he check his ears. I brought up my concern that my son right ear was bothering him and he checked and said everything was ok. But obviously not. PARENTS BEWARE!!!

    Dr. Enz has been pediatrician to all three of my children. He is patient, kind and caring. But…read moremore importantly, he is a GREAT doctor! He has years of experience and yet he is able to explain things in a way that we can understand. We love Dr. Enz and his staff!

    East Bay Ophthalmology - Credit/debit card acceptance form

    East Bay Ophthalmology

    4.2(101 reviews)
    1.4 mi

    amazing service! i came for an eye exam and for skin tag removal Dr.Lee was amazing. it almost…read morelooks as though I never had the skin tags to begin with. 10/10 would recommend to anyone!

    This morning at East Bay Ophthalmology I walked in for my scheduled appointment and was asked to…read moregive permission for them to keep a credit or debit card number on file. They told me it was now a requirement of all of their patients. I was there for a follow up exam and not expecting to make financial privacy decisions on the spot. I asked if I could pay the copay see the Dr. and make up my mind after and the answer was no. I didn't even know if it was legal for them to do this. Well, it is. Still I am not willing to leave vital credit info at an establishment where I have been continuously a good customer. Dr Scott Lee performed an extremely delicate surgery on my eye magnificently. My lens was knocked off of its supports upon a bow to my eye. It took 2 years for the pressure the become low enough to do the surgery. Dr. Lee did all of the pre examinations and prescribing as well as replace the lens with a new one. I went from 100% blind to vision again. Dr. Pyun has been my Dr. for a f0ur or five years now and I'm very confident in his abilities. He has an amazing demeanor and is quite thourough. I don't want to switch. I would feel much different if I had been informed ahead of the appointment so I could decide how to do this. There are so many breaches that affect all credit holders and having that kind of information in some server isn't safe. It seems that as a safety measure to insure payment enforcing this technique on patients with a history of non payment and even new patients when they sign up would make sense, but long term patients with an excellent track record and insurance... ? With some thought I've decided to get a debit or prepaid credit card to use for this type of nonsense. I will only transfer into it what is needed for each transaction. I urge East Bay Ophthalmology contact patients with upcoming appointments rather than spring this on them at the counter. I urge all of you who encounter this to follow my lead. It will add a high level of protection to your financial privacy. This encounter put a scar on the high opinion I have of this group. I still believe they are among the best people and facilities in the field. It is my opinion that this was not thought through for the benefit of the patients/customers that rely on these services.

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    Herculean Babies - pediatricians - Updated May 2026

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