This is a well organised doctor's surgery and when it comes to your health, that's exactly what the…read moredoctors ordered! The surgery has a computerised system so that you can check in yourself to save queues but of course, as easy as it is, if you prefer, you can still check in the old fashioned way. The waiting area is massive and there are 2 rooms. There is also a children's area with toys supplied to keep those little ones amused. Your names are presented on a screen when the doctor is ready to see you and tells you what number room you need to go to. There are numerous doctors to choose from in this practice and you don't have to stick to the same one each time. A special mention should go to Dr. Ramanathan though, who is hugely knowledgeable, keeps up to date with the latest medical trends, has time for you and is thorough.

I've got a bad association with Edgware Hospital. Nan was transferred here to continue her recovery…read moreprocess after her illness this summer. She was transferred her twice, after returning from Barnet Acute Care. It seemed every time Nan came to Edgware she got bitched out and caught another infection. The nurses used to feed her the regular food, not diabetic stuff and then bitch about the mixed nuts we bought her being bad for blood sugar. That is so unsubstantiated! I should have said"You are nuts, and that is bad for her blood sugar. Stop stressing the woman out." Edgware is a modern hospital but they have no cafe or anything just a little kiosk. The guy working it, gave me free stuff for Nan to eat though after he closed the till. A few Jacobs creme crackers won't make up for the overall crap comparison to nearby Barnet Hospital.

Millway Surgery *used* to be on, ahem, Millway, but then it realised its property was too small so…read moreit moved to... Hartley Ave. Now it is right next to the local library (new parents must be SO happy), and it is flourishing. Firstly, the building was built specifically for the surgery. As a result, everything is where it should be (people, equipment, lifts) and there is sufficient space for plenty of patients. The car park is also cheap to use (thank goodness they got rid of their 'token' system; people started hoarding them like Pokémon cards and no one could get out of the car park), albeit a little difficult to navigate when it's over 70% full. Secondly, the reception is a totally efficient and pleasant space. They rather cleverly installed a computer screen by the desk, so that anyone looking to check-in for an appointment does not have to queue. Moreover, the appointment booking process has been streamlined over the years, which means a greater likelihood that you can get an appointment with the practitioner of your choice on the day, and means that those who *are* queuing at the reception wait less time to have their questions addressed. Finally, staff seem genuinely happy to work at such a lovely surgery. I've never seen any altercations, even when patients were being particularly difficult, and each doctor comes across as relaxed when you meet him/her. ABC Pharmacy were quick to cash-in on Millway Surgery's success - they moved from the Broadway to the surgery's entranceway. This clearly results in a huge amount of business (the Pharmacy is as efficient as it is convenient) and it means going to Millway is even less of a chore. FYI: They have a fantastic set of Wellness seminars, workshops and education days, including special units for kids, women and weight-losers. P.S. The nursing staff are ridiculously awesome.

This has been my GP for years and still reliable as ever. The doctors are helpful and personable,…read moreas are the reception staff. Its only small so can be frustrating getting an appointment, but Ive never had any complaints.