This is the only place I ever purchase hair extensions from. The quality is unmatched, especially the blonde hair. I hate investing hundreds of dollars into hair that I have to toss out after wearing for a month or two. I always ordered my bundles from Her Imports online, until I realized they had a store nearby where I could get my hair the same day. I called and asked if they had what I was looking for in stock, which they did and pretty much always do. All of the staff there is so nice, they even remember my voice whenever I call. The office building is super nice, they have to buzz you in and they'll have an elevator waiting for you to get to your floor. All in all, I'll always be a loyal customer whether it's online or visiting the store in person. Thanks for always keeping me looking great!!! P.s. their premium hair collection is all single donor per bundle. Talk about high quality :) read more

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I was just going to look and was so happy I purchased a bundle of the body wave and that was on September 19th 2020. I just moved my extensions up a few days ago and they are still as beautiful as the day I purchased them. I am looking to get more but a tighter curl I just need to save up some money cause it's not garbage. It's worth it every dollar. Oh and the service was very professional. read more

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This is my go to for the best quality hair and customer service. Hands down the best quality hair that lasts. Thank you and I look forward to being your faithful customer. read more

Do not purchase hair from her imports I ordered four bundles 16 inch 18 and two 22s all were decent bundles except the 18. I emailed them to let them know when I tried combing my fingers through the 18 that the ends were not good. The customer rep had the audacity to tell me I couldn't get an exchange because the simple way I test my hair some straight hair btw would disrupt the pattern of STRAIGHT hair we all know it has no dog on pattern because its straight. After I told them how horrible their service is the raggity customer service rep comes up with another bs excuse. I had intentions to purchase more but after this ridiculous experience with them I'm good. read more

Buyer Beware: Customer service. One of the girls was really cool the other oe was kinda grumpy but they gave me an okay deal so that worked out until... I got home... Hair stank like corn chips once it got wet I definitely did not smell it until after it got wet. Assuming they coat the hair with something to lock in the stench. After washing the hair retained that smell. Could not do anything to get rid of it. Eventually I just got rid of the hair. Thank goodness I did not get the hair installed, I had made a wig out of it. Spent about 550 for smelly hair. The frontal I bought was really bad quality hair. The rest of the hair was really pretty...really good quality pretty curls...sad I had to toss it out. I just refuse to wear anything that smells. tip: bring a spray bottle with water in it. ask if you can spray it on the hair you plan on buying...if they let you. read more

I bought my hair earlier this month and have had my bundles in since November 11th. This is the WORST hair I have ever had. I've bought hair from beauty supply stores that have last me longer than this. The shedding is RIDICULOUS I have to clean my brush after I brush my four part section hair after every section! I straightened it with a heat protecting spray and only used heat up to 300 and the ends have became straggly, fried, stringy, it feels like wool. Over all my whole head of hair feels stiff. It doesn't move. It's gets so knotted and tangled I have to wash it just to brush it. This was my Christmas present to myself. I'm sitting here in tears bc I absolutely hate the hair. I've read so many good reviews about this company and I am beyond disappointed to have such terrible quality hair in my head. I purchased Peruvian blonde read more

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Ayeeee! It's been a month since purchasing my discount 16inch body wave bundles and lace closure from Her Imports. The shedding is minimal, and the quality is darn good. I had no interest in buying their highest tier of quality hair. The prices weren't at all unreasonable, but I planned to keep my hair in for only about 1-2 months. I don't quite remember what I paid for my bundles and closure, but I believe it was about 75 dollars! The closure itself is a bit small, but my awesome stylist was able to make it work. I'd encourage any and everyone to pay Her Importa a visit! The staff is quite lovely and chatty, and really work with you to meet your needs. One downside is that they take clients to see the hair in an office one at a time, so you might be in for a bit of a wait. That being said, the waiting room has tea, coffee, hot chocolate etc. And super comfy chairs! It's worth the wait. read more

Heard it's a great place! I came to purchase & was told they decided to leave early today instead. I wish Yelp was able to update impromptu closing hours. Inconvenience to say the least. I'll call before coming next time & you should too. Just an FYI read more

First, I absolutely loveeeeeeeee my hair extensions! I am the type to drop 300-1200 just on my hair. So I absolutely love the location. I just moved to California and I am soooooo happy I found this place. I needed a bundle to make a ponytail for a quick weekend style. The owner was super friendly, I told her my vision for my hair and she literally gave me exactly what I wanted. -I ended up getting a 16 inch, I believe the curl pattern was Mongolian curl. I may be wrong but I've never heard of the curls pattern before. So on first glance at the hair I was like ookkaay, I don't know about this. First off, I never get curly hair from any vendor. Second, the ends where kinda nappy and the hair was kinda stiff together if that makes any sense. But she ensured me once I combed it out, opened the bundle then the curls would fall and I would fall in love. Soo that right there sealed the deal. The least I could do is try.. (I mean I know I'm not the only one who has wasted money on "good hair") So I get home, open the bundle and smell the hair. Now if you know about hair then you know the real human hair, normally cuticle intact, good quality hair has a good smell. Like you know they took care of it. So that was a positive. Then I unraveled the bundle and the curls began to separate and fall instantly. I don't care what the hair pattern is, I do not put chemicals and products in my weave!!! Ever!! So I spritz the hair with purified water, combed it through and hung it up over night. This hair is all that and some! I wore it three days and I didn't have any shedding. At night I twisted it and secured the ends with a cloth hair band and covered it with my bonnet. It was all good. In the morning, I ran my fingers through and call it a day! Absolutely BOMB! read more

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They are my "GO TO",They have the best quality discount bundles,I get my hair from these ladies when I wanna go long or short!!Located in a nice and sophisticated spot in the high rise buildings downtown Oakland,I recently purchased some Brazilian bundles which are absolutely beautiful,the last bundles I had lasted almost two years,I was able to color them into a honey brown with dark Browne streaks with no problem and I'm no pro..Love the ladies there and they offer discounts if you continue to bring business there!Liz is my #1 girl!!! read more

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I love the ladies at HER Imports it was my first buying bundles and Elizabeth and Caitlyn were so helpful with all my questions. The location was perfect not far from bart and in a nice building. There office was nice and clean and bright. I would use them again when I need more bundles. I thought they were a bit pricey but from what I asked my friends they said that's a good price buy two bundles get the third one free spend 237.00 not bad. read more

Her Imports - I love my hair #Herimport - Hair Extensions Near Me - Oakland, California

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I purchased my hair December 17, 2018 and I discussed the quality of the hair with the hair stylist and she assured me I am ordering premium hair top quality from the temple in India. It's unfortunate that I must type this email one month later. This is the worst hair I have ever purchased. After having the hair professionally installed, shampoo and the best conditioner I began to experience itching from the scalp and this funky smell from the hair. My son said Mom your hair stinks I immediately shampoo the hair again two days later after the install and the smell became so unbearable I had to pull the hair back off my face. On the 23rd of December I went back to Her Imports and explained the situation for the same stylist that sold me the hair to minimize the situation and her exact words to me were just maybe you need to see a dermatologist because that's internal. The stylist also mentioned some people can and can't tolerate the smell. Use tea tree oil and a water bottle with a little sea breeze. I also asked the stylist why was the hair shedding like poodle hair. After 10 shampoos the hair is still funky and I would like to know how do you get the funky smell out? My last question is as a sales person and professional stylist why they don't disclose the smell and the shedding of the hair after having it installed less than a week. My coworker and I is so disappointed in not just the hair but the service and unprofessionalism we received as well as she sent the hair back she purchased online and they charged a 50 dollar restocking fee. Ladies the hair isn't top quality and I advise everyone think twice before purchasing hair I am one month in and now I have to eat the cost of 270 for hair and 250 to have it installed and take it down. Jessica read more

This hair has gone downhill within the past few years. The last time I was here I had to exchange my bundles because the end of them were friend and felt like discount bundles and I never buy those. I bought some hair online recently and when I received it the hair smelled AWFUL!!! So I decided to come in and exchange the bundles. They didn't have the ones I needed so the woman told me to call back Wednesday when they got their shipment to exchange them. Fast forward to today I was able to exchange the three bundles but not the closure because they "couldn't resell it." Well I can't wear it either! I don't understand why they offered to exchange all of the hair on Monday. I really didn't want to leave this review but the main store isn't answering and this location could've done something about this closure. Like offer me the cowash. ANYTHING to make me feel better. Especially since I had to make TWO trip to them plus pay for parking both times. I used to recommend this hair to everyone but not anymore. At their price point you should have way better quality! I will not be purchasing hair from this company anymore! But with all that being said the woman who actually HELPED me with the exchange pulled out every bundle and smelled them with me. That was going above and beyond! Give her a raise! read more

I have been buying my hair from her imports since 2013. In my collection I have about 8 to 10 bundles :)! This is the only hair that I recommend to any of my friends or clients and they have the best quality for the best price I have seen! The best part about going into the store is that you get to see the hair! Feel it, smell it, match the color to your hair and choose which bundle you want! I have such a great relationship, in my opinion, with any manager that is at the Oakland store. Even if they don't remember me they act like they do but I'm sure they know who I am by this time lol! Whenever I call Or go in feel like I am receiving personalized customer service and I feel my business is appreciated. So far I have most of my family and a bunch of friends all wearing her imports hair. Simply put it's the sh*t! And I've had my 18,20,24,24 inches since 2013 and I still re-install them every month! Her imports is it for hair! read more

My friend just got the Brazilian hair from Her Imports and it looked soooo good on her. The hair was shiny and bouncy, and felt like true virgin hair. I'll give an update as she wears it for longer. I would definitely shop here based on her experience though! Like she looked bomb, i should have taken a pic! read more

So I went here for some hair and got 4 bundles 30,28,26,24. First I was kind of thrown off that it was in a office space but it was set up really nice. The lady was so nice and helpful, she asked me if I was going to dye the hair and suggested on getting a lighter color so it could pull easier. So I dyed the hair purple then read then blond, and and it's still some good hair. Also the lady told me about their refer program, that if I refer people I can get some money off but I just refer people because I love their hair. read more

Very overpriced ali express hair. I spent hard earned money because of the reccomendation of the stylist. I dont know if these ghetto hair companies is giving kick backs for stylists to push their stanky hair on unsuspecting new clients or whatThe hair had the worse corn chip smell. I texted back the stylist the next day stating this is the hair she recommended and it stank. I was so embarrassed I had a big event and couldnt take the hair out before I left. I didnt want anyone to hug me. The stylist said yes she knows Her imports hair has a smell and for me to come back in and she would wash my installed her imports hair. Why recommend hair that you know stank to high heaven? She cancelled my wash the bundles appointment and rescheduled for a date I was unavailable. I had to remove the doritos smelling hair in less than a week of getting it done. Thats why all salons and hair companies arent good. They just want money and dont want to show any actual professionalism that theyre actually being paid for or any common courtesy with up front disclosure. Buyer Beware!!!!!!!!!!!! read more

A year & some change later, I still have the hair, after multiple installs, washes and styles, it's still shiny, full and bouncy read more

Her Imports - Hair Extensions Near Me - Oakland, California

Ok so the only reason I didn't give 5 starts is because it is kinda true what most are saying about the attitude and lack of service. So with that said the hair is amazing. When I say this hair doesn't shed at all I mean not at all! It's crazy. The hair stays soft, smooth, doesn't tangle at all. Normally closures are made with worst hair possible but not this one so the closure is also prefect. Great great hair bundles I will just have to suck it up about The lack of service and getting into the actual store is a bit inconvenient as it's in a building that requires a security guard or escort of some sort to bring you there. First time I went the security guard told me to go on up to the floor that they are on I get there the doors closed and no one there to greet me or let me in so I had to take elevator back down let the security guard know that and have them call them again. read more

I'm extremely disappointed with the hair here. I sent my cousin her to purchase hair here, last min for prom. She doesn't know anything at all about hair and she was completely taken advantage of in the process of purchasing her hair here. I specifically sent her to purchase Brazilian Body Wave, 14 and 16 inch hair. She was sold something very cheap low quality, but paid quality price. The hair it self was really thin and stringy and nowhere near Brazilian Body Wave hair. It's really frustrating not being able to trust a "quality" vendor that "offers" "top quality service and products" I doubt I'll ever refer here again, and it sucks because I've purchased here before and online and haven't experienced this. read more

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I definitely see why nobody buys hair from her imports anymore. I remember when they were everybody's "go to" I will NEVER spend money with them again. I ordered 6 bundles of premium hair and they sent me discount bundles. They also always sent the wrong lengths!! The lady who works at the actual suit is so unprofessional and rude. I was talking to her about coming in to get my correct bundles I ordered, she told me I would have to wait u till next week so I canceled my hair appointment just to get my hair the next day. Idk how the hair suddenly appeared the next day. Then she told me I can exchange my closures so I asked should I call first or is there a specific time to come she told me no I'm always here you don't have to call (with an attitude) didn't call and ending up waiting almost TWO HOURS for her to get back from her lunch just for her to walk in with her boyfriend!! And didn't even apologize or anything. And why would she have her boyfriend in the tiny suite anyways I was very uncomfortable. They really should hire better help because she is extremely rude and unprofessional, and whoever works at the warehouse should start double checking. Also the hair is not even as good as it used to be, it tangles and comes in random ugly brownish colors. read more

I love my hair. I have had it since February 2015. I bought it at the store in Oakland,ca This hair is amazing. It never tangles and it only shed 1 or 2 pieces when i brushed it. I bought a 18,20,22. I love that the hair was high quality and you don't have to do a lot to keep it up. I just put it in a braid and then combed it in the morning. I highly recommend this hair. Love you HER Imports read more

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I'm very picky about my hair in general (not just extensions) so this is a win/win. *Quality hair for decent price (catch their sales) *Quality service (one-on-one and very patient) *No pressure to buy (I went 3 times before i purchased just to see if the quality of hair and service would change... neither did) Needless to say, this is my new hair spot. read more

The hair I bought was great and is lasting.i will be purchasing more. Great customer services too.

The experience was just ok nothing really special. I do like the quality of the hair however and it is very easy to just pick up your hair instead of having to wait for it to be shipped. read more

Wonderful customer service. Everyone was very professional. The office suite is nice and you are able to make your purchase in a private room. The sales associate was great and very helpful. I will definitely purchase more hair from here. read more

The minute I realized this wasn't a store but a private office I knew I was going to get QUALITY hair. The woman that helped me was very sweet, informative, and patient with me and let me examine the hair as much as I needed. Being a hairdresser I want nothing but the best for my clients and now I finally have a go-to place for amazing hair. read more

Great product and amazing customer service!! Damia is all things hair and was able to recommend the perfect bundles for my desired look. I'll be back for all of my hair needs!! read more

This is my first time here and I love it! I like that I was able to feel the hair before I bought and the lady who helped me was very nice. Would definitely go back. read more

Always call ahead to see what they have in stock, they are always willing to work with you. The quality of hair is great even after being dyed multiple times. My only complaint was my closure was HORRIBLE.... it shedded drastically in the first 3 weeks and by 1 month I had several patches and they weren't willing to take it back. Other than the close I have had great experience here!! read more

This is my first time getting an bundle. Aisha and Takyha was very professional and very nice. Her Imports made my 1st bundle experience stress free and educational. I appreciate this experience and will be returning for more hair products! read more

After contacting customer service I was able to explain how I purchased a 4X4 closure and received a 4X2 instead. I spoke with Maneka, and she emailed me a return label. I dropped the closure at the post office and the next day the correct closure was sent to me 2-day express via fed ex. It should be delivered tomorrow. Maneka was very helpful and gave great customer service even though I was a little upset at first. The bundles i received were true to length and after I co-washed them the curl pattern was beautiful and natural looking. There is no shedding so far but i haven't installed yet. Although the closure was the wrong size it was a good quality. It didn't have too many short hairs and was soft and easy to part. I will update again after i receive the right closure and install. read more

Aisha was a joy to work with!! This was my first visit and she hooked me up with three bundles of Malaysian straight hair! My Halloween outfit is officially complete! Pictures coming soon read more

Love that this store is here! Followed on Instagram for a while & was relieved I was able to come in the Oakland store.. feel the hair( it's soft & bouncy), I was able to look & feel the frontals which are dyed nude giving it an illusion effect & it is fuller than many others I've seen! it was a great experience being able to talk to a knowledge sale rep Aisha who is sweet & helpful! I got hooked up!! I'm so excited for my install & to wear my new look! Thanks Herimports read more

This is the worst hair I have ever purchased I haven't had it installed a whole week yet and it's tangled and nappy!...So upset I purchase this crap but never again read more

Aisha(Manager) had excellent customer service. She even gave me a free consultation before she showed me all of the different hair textures. Aisha made me feel like I had a new home at Her Imports. Thank you so much for the pleasant experience. read more

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This is a late review but since I've been getting extensions HERIMPORTS has been the ONLY place i have purchased hair. I went in before Christmas to purchase 3 bundles of the Peruvian body wave. I went in and was greeted by a very pleasant woman who is also the manager. Very professional. I've purchased hair 3 times and each time the hair has lasted over a year! you have to know how to properly care for the hair. No tangling, minimal shedding and it feels amazing! Another good thing about HERIMPORTS is they have hair dollars. I tend to let mine stack up, but it comes in handy! read more

Aiesha was very nice and friendly. The process was super quick and easy. The hair is beautiful!! Wonderful location!! They have me as a loyal customer!! read more

I'm having a fabulous experience here at Her Imports!! Aisha is the best, she's professional, knowledgeable and extremely personable.

Great customer service will def be back love the hair great quality