Awesome service! On time and reasonable price of parts and labor. Will call again if needed.read more

The best service I've experienced!! Same day repair on my grandmother's refrigerator and the…read moresecretaries explained everything so throughly! Will be back for all of our future repairs.

Mark showed up on time and provided professional service along with knowledge on how to keep our…read moredryer well maintained. I would highly recommend him to anyone!

Terrible customer service! Do not recommend. I had a time slot from 1-3pm. I arrived home a few…read moreminutes late(at 1:12pm to be exact) and he was gone. There was another 2 hours allocated for him to be here if need be, and he just left to go to another customer. Let me add that he was just down the street at my mother-in-law's home before me who had a time slot from 12-2pm, except she was majorly late by 40 minutes, and he left there too. But again, he gave us time slots from 12-2pm and 1-3pm meaning that he could have still serviced us if he wanted the business.

ABC Appliances Repair…read more Being there's not many appliance repair companies in Natchitoches, it was important to ensure the service was trustworthy, verifiable for its workmanship and provided a warranty on it product. Information on service, parts and labor was discussed & quoted on the alpha call. Based on the previous owner reviews, I was reluctant and my expectations were atbay to use this company. However, after our conversation ABC Appliances followed up with the repair appointment, arrived on time, exhibit good customer service and was knowledgeable and professional. The complete experience was top notch and my family was very pleased. Product: OEM oven element with warranty. Above average cost Service & labor pricing : average to high

From the owner: We proudly serve the Natchitoches area for all of your appliance needs. read more

I am so disappointed ACE. Never showed up for the appointment that they scheduled. Changed my daily…read moreplans to sit at home for a window of 5 hrs to wait on them. Called them during open business hours and they refused to answer the calls. Called the next day. Rescheduled the appointment again and didn't show up again. Definitely get a feeling their customers are not a priority.

From the owner: We specialize in home appliance repairread more

I had a great experience working with BC Services. They were punctual, professional, and clearly…read moreknew what they were doing. They took the time to explain the work being done and made sure everything was completed to a high standard. The quality of their work really stood out, and they left the property clean and in excellent condition. Communication was smooth throughout the process, and everything was handled efficiently. I would definitely recommend BC Services to anyone looking for a reliable and skilled technician.

While Mr. Reed did a great job on the first repair he did for me, I have to warn anyone considering…read moreusing him. He is actively trying to rip me off using the same tactics described in other reviews on this site that I did not see before hiring him the first time. Do not contact this person.

Had a tech come out to fix my oven on Labor Day. He didn't inspect the oven, was trying to find a…read moreS/N, which my wife found. Didn't even tell me what was wrong with the oven, just that it was Labor Day, all stores are closed, etc. and he'll call me by noon on Tuesday and if not, call the office. No phone call from tech, so I called the office at 3pm, told lady who answered the phone the situation, and she said she will tell tech to call me later today. Seven days later, still no call from anyone, no idea why my oven is broken but still took my payment. Would not recommend.

If your looking for a repair man who will tell you he will come today and not come... this is your…read moreguy. This happened twice, no call back or explanation.

My Frigidaire was part of a recall and this company was supposed to install the part Electrolux…read moresent me for replacement. The guy called the day of, Tuesday, asking if he could come tomorrow, which I agreed to. The next day he did not show up all day until I had left the house for 15 minutes. I could see him on my camera and asked if he could wait 10 minutes since I would be right back. He said no, it was already after 5pm and he would come Saturday. I emailed the company with the email address on their page, as soon as it was clear he wasn't going to show up. Never heard from him again. Today is Monday and I had to call Electrolux and get them to send me another tech from another company. This is not the way to do business. I would rate them a ZERO if I could.

From the owner: We service: Refrigerators, Freezers, Washers, Dryers, Ranges, Window A/C s, Dishwashers, Commercial…read moreMicrowaves, Etc. Factory Warranty Certified For Most Brands. We Honor Most Homeowner Warranties. Business was started by Henry Rosenthal.

Mike was nice but maybe ask him to take calls on his phone personal not on speaker, otherwise great…read morejob

The technician has done well, and has informed us each and every time he's arrived. The customer…read moreservice support however, is more harassment than support. The AI that has been chosen to respond constantly sends emails, texts, calls and voicemails, even whenever the technician hasn't arrived or days before. Whenever I'm trying to actually find out when the technician is arriving, I can't talk to a real human or live agent because all that is available is the AI. I've tried to talk to a real, human representative, with no luck. At this point, with it being over two weeks without a washing machine and my washer unit still not fixed and no one to respond to except a pale imitation of human intellect, I've washed my hands of Sears Home Services and will never use them again, and I will encourage others not to use them either. Replace your AI, it isnt needed when you could pay an actual human being instead of being cheap.