We have been buying furniture from lees for 20 yrs with no problem . I bought my mom a living room…read moreset a year ago and when I brought this to their attention they were so rude and defensive. So I called corporate and complained ! That only made things worse. The owner Dorothy Lee call my mom and told her that the furniture was damaged from her son large behind . I'm gonna just buy my mom another living room set from a company that appreciates customers and listens to their needs . I will never purchase from them ever again.

Technician was very good and extremely professional. He offered many suggestions. The work was…read moreprofessional.

I had the good fortune of having Mike come out to our home in Bossier recently to diagnose an issue…read morewith the ice machine on our GE side by side refrigerator/freezer. I called him in the morning one day after researching several other local appliances repair companies, and he was able to come out that very same afternoon. He was so personable and friendly, and within 5 minutes, he knew what was wrong with it. It was a very simple fix, and when he was ready to leave, he told me there would be no charge. I couldn't believe my ears. Any other company would have charged a minimum service fee, no questions asked. That really made an impression on me. A couple of weeks later, I called him again to check out 2 refrigerators we have that weren't cooling. Again, he made time to come to our home that very same day. He was here for 3 hours and worked diligently the entire time. By the time he left at 8pm, he had one fridge completely fixed and the other one accurately diagnosed with the part needed to fix it. The fee he charged us that evening for 3 hours of work was more than reasonable. The next morning, my husband went to pick up the part we needed at the supply store Mike recommended to us . In addition, with Mike's instructions. he was able to install it himself, which saved us some money. I really appreciate the excellent customer service Mike has provided to us and would not hesitate to call him again for any home appliance issue. In my opinion, he is the standard by which other companies should aspire to. I highly recommend him.

The best service I've experienced!! Same day repair on my grandmother's refrigerator and the…read moresecretaries explained everything so throughly! Will be back for all of our future repairs.

Hello everyone, so my fiancée called these people for repair on her appliance. The service charge…read morewas 100 dollars, which meant a "technician" drives to your home and simply takes a picture of the serial number and says "we will be in touch". Afterwards the appliance repair is almost $1,000 dollars... combined with labor. They say that your 100 dollars will go towards it but why? The whole purpose of an "appliance repair" is for what? To avoid having to pay money for a brand new entire appliance. I went to the business and voiced my concerns and that a refund for the 100 should be given. If not then I will do whatever I can to inform people to never use this business again. The secretary even agreed with me and said many are very unhappy with their service and told me that the 100 dollars could be refunded. She also informed me that if a check was done then the check number should be on there, well it wasn't. I told the lady "I feel that this was a scam, people are depending on you all to provide them with a service because they need your help."the lady agreed and said she must speak to the owner first about the refund. Ten minutes later the owner calls me and accuses me of threatening them. I could not even speak to this gentleman at all, he was very irate and talked over me continuously. He threatened me with going to my supervisor to accuse me of threats. I informed him with "sir, I am a customer. If have an unsatisfactory concern then I bring it to you. That is not a threat sir." He refused to give me my refund and hung up on me. Their office absolutely reeked of marijuana as well upon the secretary allowing me to come in. Ladies and gentlemen of CENLA? DO NOT use these people... I encourage all to spread this message. Take your business and your money elsewhere to people who enjoy providing you with a service and is honored to be receiving your money. Dependable Appliance is far from dependable or professional.

We have purchased a washer, dryer and refrigerator from them. They have fantastic customer service…read moreand we would have a hard time shopping somewhere else because they have set the bar very high. Prices are great, super helpful, and each purchase has been easy.

Perry has worked on two of my appliances and I would recommend him to anyone. He is prompt,…read moreprofessional, courteous, and has great knowledge of appliances. Always happy to respond and diagnose your broken appliance, he gets the parts quickly and fixes them quickly...give him a call.

Kaffie-Frederick, Inc. General Mercantile is a salk through the past in so many ways…read more A sign outside says it is Louisiana's oldest general store and this was an amazing place. The staff was friendly and only added to the experience. I would definitely recommend a visit here.

I love going to this place, it's a very old place with lots of things to look at! There are bird…read morefeeders, awesome chimes and toys! All kinds of hardware, glassware, china, some baby stuff! You need to go in there at least once! I've been to a lot of old general stores but this is different!