Amazing customer service and attention to detail! Took me right away and gave me a great price! I will be back! Thanks for a wonderful experience! read more

We had a Class c RV. on of the rear tires was not holding it's pressure and leaking it off randomly. We were on a long trip. This place was suggested to us. They are super. They listened to the issue. suggested things they were going to do. We got there immediately asked me to back it in and immediately got on it. It was less than 30 minutes. It was fixed. They got all the worries fixed. they had to tighten the air stem and the extender. suggest one goes there read more

The service that was requested was complete to my satisfaction. and they were quick to get me in their shop and replace my tire. I will definitely come here again! read more

Very pleased after my first visit to Henise. Prompt and courteous staff that were easy to deal with who genuinely appreciated my business. Prices are the best around and I was in and out quickly and on time. I won't deal with the big national chain stores again as long I'm anywhere near a Henise store. read more

BUYER BEWARE. We had a very upsetting experience with Hennisse. We had been taking our 4 cars to them since moving into the area 2 years ago. We were heading to Florida for a family vacation and went to Hennisse for an oil change and trip inspection on our Subaru Outback that had only 105,000 miles on it. We asked that they do a thorough inspection and approved any necessary repairs. day 2 of our trip to Florida our car broke down and we were without a car. We got it to a service station who told us the oil had been over filled (all the way to the top) and it got into our transmission. We were also told that our front brakes were bare and the wheel baring was in really bad shape. We got it to a Subaru dealer would estimated the repairs to be over $9000. We ended up having to buy a new car to get home. Not the way to spend a vacation. When we returned home we called and asked to speak to the owner and couldn't care less. He offered to refund the $140 oil change and nothing more. He said we could have brought it back and they would have removed the oil (from Florida?) I write this review to let you know of the negligence of the technician for a basic oil change and trip inspection and also the complete lack of customer service and care from the owner read more

Great customer service, efficient with fair prices! Highly recommend to friends and family. Thank you!!

I bought tires online thru Walmart and scheduled with them also to have them installed, when I went to my appointment they said they weren't able to install them for some reason that wasn't true so instead they just threw them in my car and sent me in my way!! I was super frustrated and decided to give Henise a call.... they were super nice on the phone and got me in as soon as possible!!! They installed all four in about an hour and did an amazing job, I even scheduled my state inspections with them because I just felt really good about my car being in their hands!! I appreciated there service sooooo much, this is the only place I will be going to from now on!!!! Thank you guys! read more

I brought my car in with a flat on a Tuesday morning. I walked in and asked if there was any possible way they could take care of me. I was told that it was a super busy day, but if I wanted I could leave my car there and they would get to it, if possible. I took a walk down the street to the local Turkey hill and when I finished paying I received a call from Bob letting me know it was a quick easy fix and I could come back for pick up! I am so grateful for their great service and can't thank them enough for helping me even in their busiest times! read more

Absolutely love this company! I have had excellent experience in all my dealings with Henise. This family owned business has been around for a long time for a reason. They have a knowledgeable, friendly staff and provide excellent customer service, which is hard find in employees these days. Highly recommend! read more

Very friendly & helpful staff! Great customer service! We purchased tires from Henise Tire. Months later a nail was in our tire & was loosing air. They removed the nail, and patched the tire at no cost to us. read more

I would highly recommend Henise Tire. I had a blow out of a tire as I started a trip to N.C. I arrived at Henise Tire the day of their open house and grand reopening. While they were not planning on doing business this Saturday morning, they dropped everything to get me back on the road. The customer service was outstanding!!! read more

From an email sent to the president of Henise Tire and cc'd to the shop manager. " Mr. Henise, Hello. I took my 2004 Mazda 3 into the Cleona shop on Tuesday, April 24, 2012 for an alignment appointment. I also mentioned that I would like a headlight adjustment if they offered them and they mentioned they do. Prior to setting up the appointment I did mention that my car was on lowering springs. The staff who setup the appointment did not ask for a height of the car or mention any issues so I figured that they have dealt with lowered cars before. I dropped the car off the night before because I did not need it the next day. Anyway, they could not perform the alignment because the car was too low to drive up on to their alignment rack so they proceeded to adjust the headlights. Apparently the headlights were duct taped in. They spent 2.5 hours of labor trying to fix them. Now, I'm no mechanic, by a long shot, but what could possibly take 2.5 hours to adjust a headlight. They should have looked at the duct tape and said they couldn't do it. I sent my girlfriend to pay for it and pick up my keys and they charged me $63! $63 for a headlight adjustment!?!? I asked the clerk why it was so much and he got all snappy telling me "they had over 2.5 hours of labor in to fix it, when we should have left it alone." I wish they would have left it alone, I would have done it myself had I known it would cost me that much. The appointment was for 9:00AM and I only received a call at 1:20PM telling me that my car is finished. What did they do for 4.5 hours while I had no car? No idea. Sadly, all of this is still not the worst part. So I picked the car up just before dark and I drove it home and I heard a scraping sound, so I pulled over. I look under the front bumper of my car and I realize the plastic underbody cover is broken in 3 spots and was dragging on the road. I figured they must have tried to drive it up the alignment rack ramps and it bottomed out and they snapped the plastic/bolts holding it up. Guess it's yet another thing I'll try to get taken care of elsewhere. This is not how a professional company who has been operating for over 50 years is supposed to treat their customers. It's a shame because I currently live in Annville and Henise is very close, but I think I will take a bit longer drive and go somewhere I know they won't trash my car or swindle my money. " It has been over a month since this email was sent and go figure, no response. What a bunch of cowardly crooks. I did forget to mention in the email however that a month before I took the car into the shop I sent an email to the shop requesting a quota and now that I think about it, I haven't heard back from that yet either. Terrible customer service, shotty service on the few things they do offer, untimely, and unprofessional in almost every manner. In no case would I recommend this garage to your for your minor or complex repairs/adjustments, unless you like paying to be dicked around. read more