I feel like this fireplace service lives up to their good reviews. I had a minor potential issue…read morewith my fireplace, and this is the kind of thing I really don't want to take chances on. When I reached out, they were pretty responsive and moved things to text; the key to my Millenial heart. They were pretty booked up, but I can wait if it's going to be worth it, so they scheduled someone for the next week. Their tech was friendly and to the point. He gave me options on what we could do, pinpointed the problem, and didn't push or overwhelm at all. I feel like I'm writing this one as a service to them to spread the word, but selfishly so I can remember to come back to them specifically if and when any fireplace issues arrive. They seem to do things the right way and know their stuff.

After making calls to several fireplace shops in the Kansas City area I was referred to KC Gas…read moreFireplace for diagnosis and repair of my 4 year old gas linear box. I spoke with the office manager Knox who was pleasant, friendly and helpful. Dillon was dispatched a few days later and we found him equally pleasant, friendly and helpful. More importantly he was very knowledgeable, thoughtful, and logical in his diagnosis. A part had to be ordered but Knox kept me in the loop and we set up a follow-up appointment. Dillon nailed the problems, cleaned the fireplace and managed to increase our flame height which we had wanted from day one. Given the communication and spot-on service I can HIGHLY recommend KC Gas Fireplace Service as your trusted source for anything related. Trust me - these guys are great!

I was honestly intimidated at the thought of walking into this place. I didn't know how to describe…read morewhat I was looking for, and I assumed it would be crazy expensive. I was dead wrong. As soon as I walked in the front door I was greeted by a friendly employee. I clumsily explained what I wanted to do to our fireplace and he knew exactly what I needed. He escorted me to a section of the store where i was shown my gas log options. There were a variety of price points and all of them were reasonably priced with installation for $150. I chose my new logs, paid, and had toasty warm gas logs fired up within a few days. I should have done this YEARS AGO. I highly recommend Fireplace and BBQ Center for all your fireplace needs!

On 11-21-2022 I contacted Fireplace & Bar-B-Q Center because I initially thought I needed a new gas…read moreinsert. I sent in the measurements etc and received a quote. Then I actually talked to someone at the Center and explained what I was concerned about. He told me I actually needed to add sand and some embers which would remedy the hissing noise (I had cleaned all that out thinking the lava rock was sufficient...ha!). I went to the store and the person I spoke to (didn't catch a name) clearly explained the steps to take and also gave me a written document which he highlighted. I purchased the sand and embers and easy peasy I have a functioning fireplace that looks new again. Grateful I asked questions and impressed there was NO hard sell to purchase a new insert.

Scheduled a level 2 chimney cleaning and inspection. They arrived on time and ran a brush up my…read morefireplace flue for 15 minutes. They then stated that they had inspected the chimney cap and crown from the ground! Really! I have a 2 story house. They said that they could tell that it was in good condition from the ground. No camera inspection of the flue, no visual inspection of the cap. they were gone in less than 30 minutes. Not a level 2 inspection. Total waste of money. Use somebody else.

Got a bid several thousand less than competitors for chimney repair. They installed a liner and I…read morewas able to enjoy my fireplace in my new home this winter. An unfortunate accident happened and the flue chain broke. They came out and fixed it, no questions, no hassle, and best of all, no charge. The workers were more than courteous and professional. I cannot recommend them highly enough!

Westerhouse is very responsive to service calls with great customer service and a knowledgeable…read moretechnician team. Highly recommended. Heather R. - local not for profit

We have used Westerhouse since 2010 when they installed brand new HVAC systems for us. Use them…read moretwice a year now for preventive maintenance. Always on time and always personable and fair. Highly recommended.

We love our be air conditioner and heater…read more Patriot Heating & AC did a great job on the install at very competitive rates. Service has always been on time and done respectively by the techs every time. Highly recommend them. Tell them Monty Austin and Melody Ross referred you. Be blessed.

We have been a Patriot HVAC customer since we purchased an entire Rheem HVAC system for our home on…read more29 April 2014. We have had super equipment reliability across twelve (12) years. On 12 January 2026, we noticed the house was cold when we woke up. After looking at our thermostat, I tried to change the batteries to see if it fixed the problem which it did not. We called Patriot at 10:06 am, explained our problem, and got on their list to send out a technician. Mike arrived at 11:00 am to check out system to determine the problem. I explained what we experienced with our heating system that morning and then he began his trouble shooting. After checking the furnace fault codes and operation, Mike came upstairs to look at the thermostat. He stated he needed to hardwire the thermostat to the system which he did in a few minutes. When the furnace turned on, Mike went downstairs to monitor fault codes on the furnace. He stated the codes cleared and that is all we needed for the fix. Our heating system has been working just fine since this repair. We always receive prompt service response from Patriot as well as service we trust when Mike has performed work in our home. We highly recommend Patriot HVAC.

These folks are great. They are responsive, polite, knowledgeable and affordable. I've used them…read morefor plumbing repairs for several years. They are definitely my go to!

I had to write this review. Plumbing Plus just left our house and I had such a good experience with…read morethem they deserve this review. I was very frustrated trying to find someone to repair our outside water hydrant because it required cutting through drywall in our basement to get to the water line. Another plumber had told us it was located in a different spot in the basement and recommended we just make it nonfunctional outside, which we did. For his visit (and inaccurate diagnosis with a camera--I do think this other plumber was well-intentioned he just didn't know what he was talking about) he charged us $100 and told us if we decided to fix it by cutting through drywall it would cost $698. I didn't go with him because he said he couldn't be responsible for any structural damage if it occurred (He thought he had to go through a joist.) Based on this information, I told Plumbing Plus the situation and over the phone they bid $280 to fix it. This morning they came out and found that the faucet access was in a different spot. They found exactly where it was and cut through the drywall in that spot., fixed it in less time (probably 30 minutes or so) and only charged me $135. Prior to this, they also sent me proof of licensure and insurance. They said they'd be here at 8 am and they were actually here exactly at 8 am. I've never had that happen. I'm so thrilled because I find it so hard to find honest contractors who know what they are doing. These guys do. The plumber's name was Mark Chadwick. Thank you, thank you!!! By the way, you'll need to find someone else to fix the drywall. Plumbers don't do this, but at least now you know who to call for your plumbing.

We have used Harrington Bros for years...honest, fast, reliable service. Our ac went out and they…read morecame the same day and replaced the capacitor quickly and all was great for the 90 degrees temps.

Do not use these guys, they will not back their own work. We bought a new home with a HVAC system…read morethat they had installed eight months ago. As soon as the AC stopped working I called Harrington to repair it. The technician that was sent did not have the proper tools to complete the job. I had to lend him a socket to get into the unit and once in, he lacked the tools to test the equipment. After making several phone calls to troubleshoot the problem he informs me that we will have to call someone else to come and repair it since they did not have the necessary part nor the time to do so themselves. This was at 4:00 on a Friday afternoon before a holiday weekend in which we were having family come to visit. To make matters worse, the most likely cause of the equipment failure was improper installation.

Edited post service in 9/2017: John Howard finally contacted me after our contractor that…read moreoriginally hired them back in 2012 contacted him on my behalf. He came out, reviewed the issue, ascertained that the leak was likely due to flashing issues around vent pipes, and said he would send out his best worker to fix the problem the following week. After one additional follow up call (the following week turned into a week and a half), the roofer came out and fixed the problem. (We hope.) I'm still not impressed with how long it took to get in touch with Gentry. Their answering service has very nice people working for it, but they're basically useless when it comes to scheduling. They need to work on that. I also didn't enjoy having to get the former contractor involved. I'm not interested in working with them again, and every time I contact them for any reason, they want to know when we're going to be updating our kitchen. ::sigh:: But, hopefully, our roof has been fixed. Original review: Gentry installed our new DaVinci Bellaforte Shake 50 yr tiles back in 2012. Great product, seemingly great company...we were very happy with their work and product. However, here we are in 2017, and we have a leak. We discovered it a couple of weeks ago after several rounds of heavy rain in the Kansas City area in early/mid August. I contacted Gentry immediately, the day we discovered the leak, which was Tuesday, August 22nd. I left a message with their delightful receptionist, Edna, and waited to hear back. Friday, August 25th, I followed up with a phone call to John Howard's cell number that I have, and had to leave another message. I still hadn't heard back by Tuesday, Aug 29th, so I contacted Edna at the office again. She took my information, said she would make a note that this was my 2nd time calling (I told her technically it was the 3rd, since I'd left a message on John's cell the previous Friday), and apologized for the delay in someone getting back to me. It is now Saturday, Sept 9th. I left another message with what sounded like an answering service on Weds, Sep 6th, and also tried reaching John again via his cell phone on Thursday, Sep 7th, hoping that due to the earlier hour, I might be able to catch him before he got busy during the day. Friday, I left another message with the service, who was apologetic again about my lack of response, but...still no call back. We love our new roof, and the only thing we would do differently is to install clips to help with ice and snow sliding issues at the time of the install of the roof. (Although, to be honest, I don't know if the issue is with the type of product used, or the installation, or what, so maybe I don't love our roof? ::sigh:: ) But at this time, I cannot recommend Gentry Roofing, until I hear back from one of their representatives who can help us with the leak in our roof. I'm worried that, since our 5 year warranty on the "workmanship" is about to expire in October, I'm being ignored due to that. (p.s. my husband and a contractor that we were working with at the time hired Gentry without doing any background checking on them. Their webpage has all of 1 former client "testimonial" on it, and there are literally NO REVIEWS anywhere on the internet about the company. They aren't a member of the BBB, so that's not a route that can be taken to file complaints. It's concerning. If I could go back in time, I would have vetted this company better to find out how they manage issues like the one we're currently dealing with.)

We had John Howard at Gentry install our DaVinci roof after another roofer abandoned us with…read more$20,000 worth of roofing materials sitting in the driveway. He was straightforward, honest, fairly priced, and did not try to take advantage of our situation. His team was hardworking, skilled, responsive to our requests, and tried their best to prevent damage to the trees and shrubs. The roof looks great, and (so far anyway, after 4 months) there's no leaks or any other reason to call them back. All in all, we're very pleased.