I had a terrible experience with this company. I reached out to them in spring 2016 for an estimate on a stamped concrete patio. They were too busy to have someone come to my place for an estimate so everything was done by email. I was on their wait list and continued to wait despite getting emails many times that my work was coming up soon. Fast forward to August 2017...I'm still waiting and I call to voice my frustration. After that, someone finally came to my house (for the first time) to look over the work I wanted. An issue was raised regarding my vinyl fence and that a section would need to be taken down for equipment otherwise the work would have to be done manually which would take more time and money. I found that taking down the fence was no easy task so I told them I was more than willing to pay the extra cost. After a few unreturned calls I had just received an email saying they will not do this work manually because it would involve an extra day of work which they are unwilling to do, even though I am willing to pay for it. Even if my fence could come down, they said there was a chance they would damage my concrete curbing (something I told them about in my early email exchanges in 2016).
This company left me waiting for two work years, gave me the runaround, had poor communication, and was far too busy to show me any respect or give me any time. They are not reputable enough to do the work and have been very unapologetic about the situation. My advice, stay away from this company. There are plenty of other businesses that will actually value your business. read more