I took my 5 months old miniature Shih Tzu last week for meet and greet and was informed it did go…read morewell. I took him this morning and I enrolled him into their wellness plan. Later that afternoon I saw a much larger white dog humping him while trainer was nearby, and she absolutely did not do anything.. I called right away and told them to get the dog off of my dog. Unfortunately, I was at the doctor office and I couldn't go pick him up right away. An hour later I watched from the web camera, and I saw same dog is pushing my dog in the corner and humping him and three other dogs are watching and the trainer is there and doing absolutely nothing. Immediately I went and pulled my dog out of the place and when I complained, they said that's how they play.... "WHEN A DOG IS SHY, THATS HOW THEY BOOST HIS CONFIDENCE!!" Also, they charged me that same morning $90 which is supposed to be for full month, three times a week, and they did not refund me. Please be careful with your dog specially small breed. Here's a pictures from the web and zooming.

Friendly staff and my pup loves it! Dogs aren't perfect but they do a good job watching them,…read moreengaging them and letting them play. Don't believe these negative reviews. We have had a wellness plan for over a year and I watch the cameras constantly. I have never once seen a dog in any danger from another dog, just pups having a blast all day!

It's smaller than previous dog care places I've been. However, it is so clean and calm when you…read moreenter the location. Most times we go, the owner is there with a vested interest in the dogs. The cameras to watch throughout the day make me feel at ease as well. Staff is caring.

Kona loves hangin in the AC with her friends-the 2 and 4 legged ones!!…read moreShe comes home and she's tired for a good 24 hours!!!

Money and Penny had a 10/10 time. When we were initially introduced to Dogtopia, we met Alejandro…read more Unfortunately he told us to pick up doggies at 12 but that doesnt apply since we took the spa package. However, it's what you do to rebound from that right? So Alejandro saw us and apologized so it doesn't really matter. At the end of the day, our furry children had a good time. They had a blueberry facial, they had bandanas, they also had a lot of exercise and 1:1 time. What I loved-- is how we can check the pet cameras to make sure they are ok! They also did brain games too and they were so tired when we picked them up! Money usually cries in the car but he didn't cry at all on our way back so I could tell that dogtopia did a very great job. Jasmine also explained everything well. The pups also had their nails trimmed too!!!! I loved how they center the dogs around like what group they can be too! Penny and Money were in the medium dog size group for medium energy! Separated from highest energy dogs! That kind of thought is so cute!

Definitely do not recommend this place at all for grooming, I've been coming here for years and…read morelately the new staff just doesn't have it together. My previous appointment after dropping my dog off at 10 am I received a phone call asking if I was still dropping him off HOUR after he was already dropped off. Even though they offered to do absolutely nothing for taking up my entire day, I tried to be understanding and I get people make mistakes, continued to come back again. I drop my dog off at 10 am for an appointment 6/6 I made weeks in advance, they confirm my appointment the day before as well, at 2PM IN THE AFTERNOON I'm informed there's no groomer there, never was a groomer down on the schedule at all. The best they could give me is "sorry you can come back tomorrow or another day and we can TRY and make sure someone is there" Oh not to mention every time I go it's always a different price with no explanation. As someone that's been with you for 5 years, never no showed, not payed or caused any fuss this customer service was extremely disappointing.

Communication transparency interact with dogs High turnover…read moreon the trainers need to be monitored and trained

We absolutely adore Dogtopia! Our pups have so much fun here! Staff is absolutely amazing and…read moredetail oriented. Staff is willing to go the extra mile to text me pics of our pups and feed our picky weirdo dogs their ice water we bring from home. Such a kind lovely staff! They could not love pups any more than they currently do and it shows through their work every day!

This place is horrible they have too many dogs in one room do not keep overly aggressive dogs under…read morecontrol and place known aggressive dogs in their rooms . Run away they abuse animals by dragging them across the room by their neck collars they allow dogs to jump each other and say it is about setting relationships among dogs. My dog was bit by an aggressive dog they knew had issues but was in a room with over 20 dogs. She has a whole in her side now. Did not offer to pay for her bills much less the trauma. Then decided to try to find a reason to blame my dog for getting bit. It's just simply sad that they are so incapable of doing their job effectively and putting peoples pets in harms way. No Stars here

When I got to Dogtopia, I had to fill out paperwork, so the employee (older woman) started to pet…read moremy dog and asked if she could take him to meet another dog. I said sure and continued to fill out paperwork. Not moments later I hear my dog crying. The lady is now walking around the lobby. She took my dog and put him in a crate in the back, near grooming. Why? I was only filling out paperwork there were no rules saying that my dog couldn't be with me while I did so. I asked her to give my dog back immediately. She did, and I explained his history. I previously told her over the phone when making the appointment that I didn't want him being stuck in a kennel like they were going to do at another establishment for hours on end. She told me that he would be able to be in daycare while he waited for his haircut. The haircut was just fine. Nothing special about it. I'm ok with it. Not happy I can't watch to see what's happening and how he is being handled. They did however overcharge me for it, after we spoke on the phone and I received a quote. When I asked why I was being overcharged they said that's how much the haircut was. Then I get a call half an hour later saying they made a mistake and they were refunding me the difference. Please get it together. I watched my pup on the webcam while he did nothing in "daycare". That room was so boring I was falling asleep. I watched all three rooms, employees are standing around doing nothing with the dogs. Just simply a warm body, I'm not sure what your practices are, maybe they don't play with the dogs and they're just a referee to make sure nothing happens but I could not justify paying daycare in the future for literally no actual "care" provided or fun at all. Zero fun. I did watch another dog stress my dog out with constant jumping. The daycare attendant intervened twice out of the six times I watch that dog harassed my pup. Not impressed with services here, I'm not sorry to say I will not be back. Maybe this works for you but I expect more.

I'm SO bummed that this happened because my dog and I really liked this place -…read more My dog got bit on the head while playing here. I understand that this is part of the risk of doggy day care, however, what is concerning to me is the lack of attention to the fact that my dog was bit. They didn't even know he got bit, I pointed out because I noticed it when I got home. I called back and the younger girl (the receptionist) said she didn't think it happened on her shift and would ask and call me back. No follow up was given. I emailed the facility with pictures and video and NO follow up, no email back. Luckily my dog did have a dental scheduled with his vet the next day so my vet did look at it, she did say that it was pretty deep but thankfully is already healing. My dog has a scar from this now, and a cowlick in the area where the injury was. If I place my dog in your care, I would expect some sort of communication or even acknowledgment of injury. There was none. I haven't been back since, and this was a few months ago.

Love this place! My Maxwell will board here soon for the…read moreupcoming holidays! He will also participate in daycare! He loves it here so much. Ashley and her staff are so caring!!! Maxwell is so excited when I drop him off.

I wanted to get a quote for 10 days of daycare. Initially the quote was for over $600.00. WHAT?!…read more I left then returned, thinking there had to be some misunderstanding. I thought the marquee advertised $26/day? I reviewed the Price pamphlet which said I could buy an 8 day pass for $43/day or $344.00 or $38/day for 8 days or $304.00 per month (2 month minimum). No 10 day deals, but there are 12 day deals that save a whopping $2/day!! I've never been more confused by price options! For goodness sakes! So how does the Paranoid Owner respond? May 10, 2025 "Scott, good try it's sad when a struggling competitor hires you trying to hit our Yelp rankings. I have reported this as Yelp is cracking down on twisted business practices like this. You intentionally twisted the $600 unlimited package which is $22-$26/day (we show the high end $26 on our marquee) and conveniently left that cost off your comparison comments. Anyone with a brain can see daycare is not $600 for 10 days. Our pricing is online and anyone can see 8-12 days of daycare is between $36 and $43/day. Good try." If I wanted to "Hit Yelp Ratings," anyone with half a brain would realize I would have given ONE star for the twisted advertising that omits the fact customers must pay $600.00 for an "Unlimited Package" to receive a $26.00/day deal. Nice try.

Jurassic is so happy here. While it's more than some other daycares, he leaves clean and in good…read morespirits. Also the ease of drop off and pick up is first rate for those that work.

Always a great visit here. We've only been a few times yet the whole staff has our dogs' names…read morememorized and always greets them cheerfully when we come in. Exceptionally clean establishment, very communicative staff.

Found this place on Yelp (duh!) when I was looking to switch from another boarding facility that I…read morehave been taking my furbaby to for the last 4-5yrs. Their interview process was so professional; talked me through everything upfront so I knew what to expect. Facility: very clean! My dog never comes home "stinky" even after a few days of boarding and all-day play. Also appreciate the ability to check on my doggy via the live feed cameras. Staff: so far everyone I've interacted with has been very nice. I was a helicopter mom the first time I boarded my baby with them and, in addition to stalking the live camera feed (I have no shame), Devin was patient with me when I called and gave me a play by play on how my dog was doing. Summary: Camp Bow Wow for the win.

I have had all my animals stay at Rover Oaks over my 15 years in Katy…read more They are professional and loving with the animals, yet make them behave just like we do at home. When one our dogs had cancer and was on chemo she had to be separated from other dogs but the staff made sure she had extra cuddles and walks not to mention giving her the meds. Doggie day care is second to none! Lots of room to run and play outside with plenty of supervision. This is the only place I will take my dogs and cat.

This place rocks. Came here for grooming and boarding and could not be happier! My dogs tend to be…read morea bit shy, but they came back happy, clean, and tuckered out from all the play time! Would absolutely board and groom here again. We boarded in the luxury suites, so we had frequent access to view the dogs in their rooms with webcams (through an app too! very convenient). Staff also took pictures and updated us on the dogs' behavior and wellness throughout their stay. The treats and food provided were also super high quality. Gertie (pictured) got a full groom and trim. Her paws are perfectly clean and shaped up and her nails are trimmed nicely too. She also smells fantastic. Thank you Rover Oaks :-)