Girls at the front desk are nice but i did take my 16 year old Boston terrier here a few times and…read morethe last time that I picked him up he had a cut on his cheek and no one was able to tell me how it happened. My main worry is who is watching these dogs? And how no one was able to give me a straight answer on why and how my dog got hurt. Poor baby was anxious and scared the whole day. Went back to cancel the doggy day care plan that I had purchased, once again the girls at the front desk were understanding and cooperative but i just wouldn't risk bringing my dog here again.

We recently used Family Pet Retreat for our 3 days 2 night trip out of town. This is the first time…read morewe have left her with anyone else other than family. Doing our research, we went to Pet Suites and found these rooms much more at home rather than keeping our pet in a kennel barking under fluorescent lights. Her room was a good size, well kept and clean. We usually don't keep her with other dogs and they made sure she could stay separated when having the outdoor play time and using the bathroom. Play, feeding, and bathroom were included. Very grateful for the fantastic/attentive staff and reasonable care. We would definitely book again in the near future.

We've been taking our German Shepherd, Crosby, to PetSuites Cypress for three years, but after…read morecountless inconsistencies, we can no longer trust them with her care. At first, we appreciated their services, but over time, the issues piled up: - Inadequate cameras in the play area that don't cover the full space, leaving us unsure of what really happens. - "Pawgress" reports included photos of other dogs, not Crosby, making us question if she was even getting the attention we paid for. - Fearful reactions--Crosby started shaking and whining at drop-off, which she never used to do. - Unfulfilled services: Multiple times, we paid for grooming (including Furmination) only for her to come home completely untouched, despite wearing a bandana like she'd been groomed. Staff apologized and promised refunds, but nothing changed. The final straw? After her last "grooming," Crosby came home filthy, stinking like creek water, and with thick layer of loose fur--proof she hadn't been brushed, let alone Furminated. When I complained, they offered a refund (still not received). It's heartbreaking to leave after three years, but PetSuites has repeatedly failed our trust. Crosby deserves better, and so do you. See the photo--this is how much fur came out after her supposed "groom." Unacceptable. Do better, PetSuites. Even then, we won't be back.

I took my dog here and was turned away after waiting for almost a half hour for the registration to…read morebe completed. There was a glitch in the system. After all that time and after speaking with someone on the phone extensively the day before, I was told that he was missing the dog flu vaccine and that it's required. The person who I spoke with the day before did not mention this. Also, this is what it says on their website: Recommended Vaccine Canine Influenza: We accept the 12-month Canine Influenza vaccine (It is not required but is recommended when having your dog in any setting with other dogs) So the employee who was trying to check me in and the employee helping her lied! What a waste of my time!

Tracy is extremely responsive and flexible my travel schedule, and has watched our cats numerous…read moretimes. She also provides daily updates (video and text messages) while we are gone. She's my go to for pet sitting and her pricing is reasonable. Highly recommend!

Traci is absolutely amazing! She treats our dogs as if her own. The dogs really love seeing her…read morewhenever she comes by. Would definitely recommend to anyone looking for a dog sitter! 5/5

I'm running out of places to sing praises for Ruff Tales…read more The team over there has been so great to me and my dog. They've been there for training for my dogs as well as foster dogs, they've been there for grooming, they've been there to help deter bad behaviors, they helped me administer medicine to a sick dog, they're there for reliable doggy daycare, one day they even went to my house to help me out of a bind. The team over there is lead by Oscar and I'm so grateful to them for everything they do for me and my pets.

I found Ruff Tales while searching for someone who could properly train my high-energy pit bull…read morepuppy...and choosing them turned out to be one of the best decisions I've ever made for my dog...after reaching out...they quickly set me up with a consultation...that's where I met the owner...Oscar...from the moment we talked...it was clear he's extremely knowledgeable and genuinely intelligent when it comes to dog training...he walked me through exactly what would be worked on...set realistic expectations...and answered every question I had. I decided to leave my puppy with Ruff Tales for a 3-week training program...and the results were incredible...my wild little puppy came back a little man...he still has work to do...but Oscar gave him an amazing foundation that I can continue building on at home. I'm beyond pleased with the progress and the professionalism shown throughout the entire process...I already plan to bring my pup back for a follow-up in about four months. If you have a rowdy...high-energy puppy and don't know where to turn...do yourself a favor and bring them to Ruff Tales...highly recommended.

This kennel/pet resort needs improvement. I was so angry today!…read more I don't have anything negative to say about their grooming capabilities. They have good groomers. Ginger is my dog's groomer. My dog has been here quite a bit for grooming and Ginger does a good job with her hair cut. However, the kennel part of the business needs work. My dog stayed there and I brought four cans of food. She stayed five days and only ate one can of food the entire time. I was livid that they underfed her. They told me the notes say "four teaspoons" and I said there's no way we would've authorized such a small amount. She said she thought that was low. I'm like, "if you thought that was too low, why didn't you call me?!" My husband said he authorized 4 tablespoons. Not teaspoons. My dog has stayed overnight at this kennel a bunch of times. I won't be bringing her back for grooming or boarding. My dog was so happy to see me today and she ate a HUGE bowl of food as soon as she got home. She was starving.

Terrible ! Found this place on Google , called to confirm…read morethey board lizards. They agreed. Scheduled an appointment 4 days prior to drop off. Called the morning of to confirm prior to drop off. I arrive , I was told that they are not willing to board a lizard. Mind you I was told to bring all of his things, 50 gallon tank , lamps , food. The inconvenience of traveling 45 minutes , packing and loading all of this things to be turned away after I specifically called and confirmed twice is unbelievable. Today my day was extremely exhausting, overwhelming and mind blowing. Terrible. Do better

Myrna was a LIFE SAVER when our pet sitter backed out of pet sitting the week my husband and I were…read moreplanning to go to San Antonio for our own wedding reception. She came to our house and met us and our two babies the Thursday before. She was absolutely amazing to them!!!! The care she gave them was top notch. She gave us updates every time she came to our home to see our babies and even sent us pictures. Myrna is AMAZING. We live outside her service zone and even then she agreed to watch them for us. We will forever be grateful! We honestly wish we were in her zone because we would in a heartbeat hire her all the time.

Myrna has provided pet sitting services for us several times. She has always done a fabulous job!…read moreOur dogs absolutely love her and are always so excited to see her. Recently we were out of the country without access to email or voicemail. One of our dogs became critically ill. Myrna was amazing! She spent hours at the vet insisting our little Sasha get the best care. She loves your animals as much as you do! I cannot say enough good things about her!

If you're looking for a trainer, I can't say enough good things about Heather at Sea Dog!…read more She's done incredible work with Valor, a dog we rescued from a fighting ring. The work she has poured into him has literally brought me to tears, because he's come so far since he came through her doors. Heather doesn't just train dogs, she changes lives. Her heart is fully here for the dogs. She genuinely wants both dogs and their owners to live better, more enriched lives. Her approach is all about creating calm, confident, regulated dogs while also making things easier and more manageable for the humans. And something exclusive to this place, is they have a veterinarian on site, Dr. B! This is a selling point for me, knowing that medical needs could be addressed in the moment if necessary. If you're on the fence or just starting to look around for a trainer, call Heather. Seriously. She'll put you at ease immediately, and you'll know you made the right choice within minutes of talking to her. Heather - thank you for everything you've done for Valor and everything you continue to do. We appreciate you so much at Santo's Sanctuary & Rescue. Heather, Dr. B and her team truly care about the dogs, the people, and the community they serve.

where do i start!! There is absolutely no green space for the dogs!!! It is clear a dog that was…read morebrought to them was terrorized with water- so they cleaned the kennel with the dog in it there by making the dog fearful of water. They say they have a vet on staff however they cannot keep up vaccines for dogs boarded long term!!! DO NOT UNDER ANY CIRCUMSTANCES USE THIS BOARDING PLACE.....

Aimee & James are the best in their field !!! they care expertly for my senior pups. Would not…read moreleave them anywhere overnight too since owners live on property

Aimee & James are knowledgeable artists in the grooming business. Regardless of breed, your pet…read morewill leave here looking runway ready. These expert groomers CARE for and about your four legged family members. The facility is pristinely maintained & warmly welcoming. Our experience here was very pleasurable and comforting. Our boys were given the best groom & grooming experience we've ever had done. After the care we received here at Doggy Spa Ranch, we won't be going anywhere else for our dog grooming needs. Thank you Aimee & James

I found this wonderful place for my dogs when we are taking longer trips! I love the fact that…read morethey're further out from the city and have property for the dogs to be able to wonder like they used to when we lived in the suburbs. My dogs are accustomed to being around, just our family and don't always be friend new people readily. They immediately took to the owner, Brian. Our dogs are on a diet where they have a mixture of dry and wet food that require refrigeration or freezing. That was no problem at all for the owner to accommodate. The fellas looked well cared for when my son picked them up! My son forgot to check for the dogs blankets when he picked them up and Brian kindly drove them down to the city where we live so that the dogs would have them. I will definitely use Hicks Farm again and I highly recommend them!

Zelda, our German shepherd/husky mix, boarded with Brian for nearly two weeks while we were on…read morevacation. Before she went, I'd worked with her on sit, down, take it, leave it, and some spins with decent success. Brian took what she had and built on it, adding heel, come when called, turn, and stay. He returned a noticeably different dog. When we hit some bumps shortly after, he came back out and spent a solid hour with me going over what was actually happening...not just commands and corrections, but why she was behaving the way she was and what she needed from me to feel secure. (Spoiler: she needed me to be more confident and consistent.) He has a way of cutting straight to what matters without overcomplicating it, and more than once he said exactly the right thing at exactly the right moment. What struck me most across both experiences was how much genuine wisdom he brings to his work. He's clearly someone who has learned his craft through deep experience and observation, and it shows in every interaction with the dog and with the owner. On top of all of that, his pricing was incredibly reasonable; boarding and training combined for what many trainers charge for training alone. We felt genuinely taken care of. Kind, patient, perceptive, and exactly what we needed. Highly recommend.

Our Maltese is well taken care of. We are happy taking her there. Scott is the owner and lives on…read morethe property.

I having been going to this place for almost ten years, trusting my little ones in their hands…read more Today when I picked them up this is how I got one of my dogs. This is the second time around. I let it go the first time because it wasn't that bad and I thought accidents hapen. But this time I'm speechless and beyond mad. Just to let everyone know about it She had two big cuts one each side. So disappointed.