From the entry way to the spa, the aromas in a clean environment welcome and soothe you. The…read moreharshness of a world of demands is left behind for an island of peace and service to you. Having reached a major birthday, I decided to treat myself to facials. Visiting a friend, I commented to her on the luminosity of her skin and the freshness of her look. She said she had just left an appointment at Mint and Thyme. I made my first appointment and at this writing, it was the first of many. Reasonable price with personable, competent service in a locally owned business. This is a partnership to maintain and keep my skin fresh and supple as I age as made clear to me in conversations with esthetician Stephanie. Bringing her knowledge & skill to join with my preferences and comforts produces a memorable experience that stays with me between visits.

i have started coming to get a facial with Taylor once a month as a form of self care. it is the…read morebest thing I never knew I needed. Taylor always takes her time, and makes it such a relaxing and rejuvenating experience.

I found Meg years ago when she was just up the street. I started as a waxing client, but have…read morelearned so much about skin health and beauty from her through the years, I now also go to her for all my skin care needs. I'm SO happy she is now offering microneedling! She is dependable, professional, and so thoughtful in customizing her approach with each client. She's now at a location about 25 minutes away, but honestly, I think I would by a plane ticket if that's what it took to get to her!

Meg is a skin genius! I booked time with her to get her assessment of my skincare routines and I…read morelearned soooo much. She introduced me to a new cleanser, an oil, that I thought would be bad for my oily skin but it's actually changed the game for me! Also, look at how gorgeous her location is!!! Thanks, Meg!

Absolutely love HOP and am a laser club member. I've been coming here once a month and have gotten…read moreFacetune Laser (C+B laser), Microneedling, Acne laser, and BBL laser with Hannah! She's the best! My skin has significantly improved in tone, appearance, and texture since starting these treatments. Staff are friendly and HOP itself is beautiful and has a luxurious feel. They did a fantastic job going with the timeless elegance.. the neutral and minimal aesthetic is perfect and gorgeous!

I got Botox here for the first time and I loved my injector, Courtney! She was so sweet and didn't…read moremake me feel rushed or pressured as she answered all of my questions. I love the aesthetic inside, and it's super relaxing.

I saw a Groupon for microneedling at this medspa and decided to come and check it out…read more First, it's a really aesthetically beautiful space. This extends to all areas of the spa that I accessed. The vibe is definitely lush and luxe. The waiting area has plenty of seating for clients waiting and there are two restrooms as well as an open sink area for clients and guests to use. My only critique would be that the music was a bit loud but I also could have been sitting close to a speaker. The spa scored major points for having a parking lot. This allowed for easy access and in this part of town that can be challenging to come by. The desk staff are very nice and helpful. Someone came in 30+ minutes early for their appointment and instead of making it a big deal they offered them the use of the sauna. I thought this was really great and showcased that the spa really does prioritize guest experience. The level of communication pre appointment was great and supportive. I was on a wait list for my service and was texted about an earlier opening. My actual procedure was also a great experience. The esthetician was incredibly knowledgeable and provided great insight around aftercare and follow-up. Shout out to Kristin(en) she was great and it was also her birthday. Overall, this was a lovely medspa experience start to finish. I highly suggest checking them out (and catch some deals on Groupon).

Jen is a life saver. After getting some not so ideal filler from a different business, she helped…read moreme with a dissolve plan and I'm already extremely happy with the results.

I visited this establishment twice, hoping the initial issues were a one-off experience, but…read moreunfortunately, the customer service remained consistently poor. My first experience involved confusion with their booking system, which I overlooked as a minor technical error. However, my second visit confirmed a deeper issue with their operational standards. Despite arriving early for my appointment, I waited for 15 minutes past my scheduled start time before even being checked in. Then 15 minutes later, once I approached the front desk they checked with the clinical area to bring me back, the delay extended another 15 minutes once in the room waiting for the doctor. When I addressed the wait time, I was told directly that my appointment was not a priority compared to other patients and that this wasn't a cosmetic space --an unacceptable statement to make to any client -- which I was aware of. After waiting, I requested to speak with management. The ensuing interaction lacked any proactive acknowledgment of the situation but was followed up later with an apology after I explained my disappointment with the lack of expectations when it comes to waiting times. After we discussed the breakdown in customer service and I agreed to proceed with the appointment, I was informed minutes later that the doctor had moved on to another patient and I had been passed over and would have to wait another 30 minutes to be seen. In any aesthetic or medical practice, the client experience should be built on clear expectations and mutual respect. This experience was dismissive and disorganized. I will be taking my business elsewhere.

Office was nice and staff was alright. Hendrix has really poor bedside manner. Plays down pain and…read morepatient experiences. At least he's efficient, only go if no other options. Letting me know how to not act in future at least

Each visit leaves a smile on my face. The entire team are super supportive and they over deliver…read morein the results. Just be consistent and work toward your skin goals. I have confidence that Maeva will deliver for you as they are doing for me.

Highly highly highly recommend!…read more First thing I noticed when walking in was how natural everyone coming in and out looked. This was important to me when choosing an injector. Adriana made me feel super comfortable. She saw what I saw, and came up with a realistic plan that I was comfortable moving forward with. On the day of my first treatment, I was soooo nervous while the injections were happening, crossing my fingers that I would like my results, but I am so happy to say that they exceeded my expectations. Adriana did just enough to make a difference, but it's subtle enough that no one can tell I had anything done. I just had a follow up appointment to look at one area that needed a little adjustment after the swelling had gone down and she fixed me right up. It's exactly what I wanted! Definitely book a consult :)

Parking is trash, but if you can overlook that, BodyBrite is anything but! I came in for my first…read moreDysport appointment and was checked in (and treated) by Sa'id--he has the magic touch. My last dysport experience at a spot on Rainey left me in pain within hours, so I was hesitant to try a new location. Thank goodness, Sa'id knew exactly what he was doing. I wanted injections on my glabella and after review, he carefully marked those lines and never pressured me to add more units or upsell. Service and cleanliness were top notch. I'll definitely be returning!

BodyBrite was amazing, and Maria is incredibly talented--a true face artist. Her time, advice, and…read moregenuine care meant so much to me. I left with a soft yet upgraded look that felt like me, only better. If you're on the fence, do it! At 55, this was the self-esteem boost I truly needed. Thank you, Maria!

What an incredible experience. I came here for the 75 minute…read moresignature massage and sugar calf and foot scrub. Wow! Time passed by so so fast. I could just lay there for forever. I was with Amy and she was amazing. Made me feel very comfortable and the massage perfectly hit the spot. Left feeling super refreshed. Definitely on the pricey side for a massage but worth the occasional splurge.

I've been getting facials at Viva Day spa for a couple of years. I live South, so usually go to the…read moreSouth location, but my favorite esthetician has more availability at this location, so I drive the extra 10 minutes. This location is located in a renovated home, so it has that quirky old Austin vibe. The South location is on the first floor of a condominium, and is very nice, but feels like New Austin. Both locations provide excellent service. I always leave feeling very well taken care of.

I get that this is students. I was lucky enough to get a good haircut here so I wanted to get my…read moreeyelashes permed and colored too. Guess what, my lashes didn't perm at all, not even a curve. I lay down and basically the student put on the perm solution too early or did it poorly, no worries the instructor comes in and fixes it because they don't want to overprocess my lashes they don't leave it on that long that's fine. The student proceeds to do a poor hand massage and poor neck massage, that's fine, again learning. She then takes forever to clean up my eyes why because she applied the dye very poorly which required so much clean up that when I got up I still looked like a raccoon, that's fine, learning. I get up, my lashes didn't even curve. Not even a little bit. I'm upset obviously because I just spent 1.5 hours on this table to look EXACTLY THE SAME. The instructor comes in too explain what happened and again I get it but you didn't give me this explanation before I laid down? No disclaimers no nothing. She said okay my advisor isn't here but we want to make this right we want you to come in again and fix this. So NICOLE calls me this morning and is like I'm so sorry blah blah blah I was like okay I'll schedule my next appt, the instructor had mentioned complimentary. She's like no most we can do is 20% off, I was like alright please kindly leave me alone than.

Came in for a 60 min facial followed by a haircut. This is my first time coming to an Aveda school…read more Facial- relaxing and good flow. i wish there was more shoulder massage but it was professional and enjoyable. Haircut- i wanted to get a trim, long layers, and face framing strands. I loved my haircut but it took much longer than i expected. I saw the reviews and people have said it took long so I made sure to have an ample amount of time, I was just starving haha. I appreciated the students for being so diligent and careful with the service. Instructors definitely knew what they were doing and checking the haircut. Would I come back? Yes i would. For the price, its for a good cause, and close to where i live!

Rosemary at Urban Betty is the best stylist I've had in years! I've had mixed experiences with the…read morestylists here, but I'm glad I gave them another chance because the customer service is great and obviously, Rosemary is amazing!

Amanda was my wonderful stylist. I needed a haircut badly! She deep conditioned, added layers, and…read moreround brushed my hair to soft and glossy perfection. The salon staff was very welcoming and accommodating too. The salon itself is modern, beautiful, and clean. I look forward to coming back in a few weeks!