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    Hemann Automotive

    1.0 (1 review)

    Services - Hemann Automotive

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    1 More Service

    Vehicle towing

    Hemann Automotive Photos

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    3 years ago

    Helpful 1
    Thanks 0
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    Oh no 1

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    DOBBS TIRE & AUTO CENTERS

    DOBBS TIRE & AUTO CENTERS

    (36 reviews)

    Very friendly and knowledgeable staff. Service was affordable at a reasonable price. I had the…read moreoption of staying to wait on my car or a courtesy ride home.

    Dobbs lost my car key. After two weeks of excuses from the…read morestore manager I called their corporate office here. Ron took my call and was extremely short with me. His tone of voice was arrogant and accusatory towards me. After several minutes on the phone with Ron it was clear to me that he was not willing to provide any level of customer service. I asked for his supervisor and Ron replied "No." Never have I experienced a customer service agent with such a nasty attitude. It came as no surprise that Ron did not want me to talk to his supervisor because he would have been reprehended for the disgusting way in which he spoke. Ron needs to work on their people skills or find a different career path. I still do not have a working key for my car. The car has been sitting on their lot while they give every excuse for not being able to get a replacement key. Yesterday I called the store manager back and told them to send my car to the dealership. Dobbs is clearly incapable of getting the key they lost replaced so the dealer will need to replace it for them. I called the dealership this morning. They do not have my car. I called the store manager and was told Ron said not to take my car to the dealership. I could not believe what I was hearing. I asked Dobbs to stop trying to work on my car and they refused? I am going up to the store after work today. I will call a tow myself to get my car off of their lot before they mess something else up.

    Hemann Automotive - autorepair - Updated May 2026

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