My son just spent the better part of a month in Foothill Regional Medical Center. Much of that time…read morewas spent in ICU. Although there were many people in the ICU unit that do great work, these are those that are standouts and deserve special recognition. First and foremost is Lyssa P. (RN) without whom I would most likely have never likely found out about my son's hospitalization in the first place. It was her keen intuition and sheer determination that resulted in the hospital being able to locate me and for that I am eternally grateful. Supervisors Deborah P. and Maria N. were also standout participants in my son's medical attention. Marcus L. (RN) and Brandon C. (RN) are truly remarkable bedside nurses - frankly, some of the best I have ever seen (and I have seen many!) They are attentive, compassionate, and most importantly, extremely capable in what they do. I too am eternally grateful for them taking such great care of my son (as well as my emotions!) My son had several other doctors and nurse practitioners watching over him who performed admirably. One, however, truly stands out - his Hospitalist- Dr. Eric Cui who was amazingly communicative, compassionate and competent. It seemed to me that he really "quarterbacked" the medical attention my son received from ICU through discharge. He is an amazing man who truly deserves to be recognized as such. Well done Foothill Regional Medical Center!

Nikki H. Is such a hard worker here. All my nurses have been great, James too. I've seen Nikki in…read morethis side a lot and she has such patience even with fellow patients that are just not grateful and downright rude. I came into this hospital because of a gallbladder stone and have been given proper care. They recommended I get my gallbladder removed so I'm going to do that. Very thorough testing, and Raz the radiologist is a cool cat. Learned a lot from him. I am grateful for everyone who has helped me improve my health, really cozy place in a pocket of Tustin. Thank you all and to my short term roommate Ralph, hope you get a speedy recovery. Love you all

My wife did tons of research searching for the best PCP for the both of us and we are so thankful…read morethat we found Dr. Susie Kim at UCI Health Tustin. Prior to switching over to UCI Health, we were with Hoag. Both my wife and I say that Dr. Kim is the best doctor we have ever had. You can definitely tell that Dr. Kim genuinely cares about you and takes the time to ask questions and listen to you before giving her medical advice. And every time we visit she remembers the last visit and even the things we last talked about. I speak so highly of Dr. Kim to my family and close friends that even my parents and close friends switched over to Dr. Kim.

Wow, last month was my first time at this facility. I took my mom for an X-ray appointment and I…read morepicked this location because I just wanted to avoid the Orange one. Good thing I did because wow, this location is great!!!! My mom was definitely in and out less than 15 minutes if not 10!!!!!! It helps that this facility is small. Parking is so close to where the building is. Checked in for X-ray and we barely sat down, they already came out to call my mom. I walked her in then went outside to wait for her and I didn't even finish my phone call that they already walked her out to me in the garden!! This was totally awesome! if you have been to their Orange location, you would know and appreciate this type of timeliness to the max. I highly recommend you book this location for any of your appointment if you can!!

As a first-time patient with Kaiser's Optometry. I had a great experience…read more The exam: I have high myopia and an uneven prescription. Dr. Mach took her time examining my eyes and explaining the state of my eye health. Coming from independent optometrists, I have learn things from Dr. Mach that was not formally explained to me. I was able to get a trial of contact lenses and a prescription for glasses on the same visit. Vision Center: An excellent experience overall. I was surprised that every patient has their personal consultant. They explained how glasses were supposed to fit on your face. If they're too tight, it causes the hinges to break off. They take their time to make sure how the lenses will fit and use devices to help make the glasses sit well on your face. They have a lot of trendy options for frames as well!

This is a review for the lab. Today I had a really skilled nurse named Ana take my blood. She…read moresomehow was able to get 8 vials of blood in what felt like immediately with almost no pain. I'm usually super queasy and afraid of blood draws but she made it easy and painless.

Amazing staff. I can't thank enough. Front and back medical assistants always helpful, polite with…read moregreat communication system . I have a special mention to "Janely" who helps me extra to submitted paper work and phone calls through my pharmacy and my insurance. She is caring, professional and have excellent skills Dr Maryam Haghnegahdar is one of the best professionals I ever have here in California. My Psichiatrist Dr Neda is excellent profesional too. Great communication system with the office. The office is always impacable clean Excellent team!!!!!! Thank you again.

The doctor is kind, treats my child well, and we've always had a positive experience with the nurse…read morewho usually helps us. She's friendly, playful, and makes my kid feel comfortable, which I really appreciate. Unfortunately, the front desk staff has consistently been the opposite. They often seem more interested in chatting and giggling with each other than acknowledging patients. During our last visit, one employee was training a new hire, and instead of speaking to us directly, she kept saying things like, "Ask them if they..." while standing right in front of us. It came across as dismissive and unprofessional. Another ongoing issue is communication. No matter the situation, I can never seem to get a call back. It's frustrating. The medical care itself has been good, but the front desk could definitely benefit from additional customer service and communication training.

The staff is ALWAYS so kind and welcoming on both the pediatrics and family practice front desks…read more Not only that they are always doing a wipe down in the waiting areas and it is always so clean-- especially in the exam rooms. The medical assistances are also always efficient, timely, and have great bedside manner. We can't rave more about Dr Krouse and Dr Hoang. They both are very attentive and get back to us with question in a timely fashion. We are so glad to be apart of this center and HOAG.

Poor or lack of communication. No direct phone access. Generic phone number forces one to…read morenavigate through an automated phone line for 15 minutes. At the end, you get in touch with some unknown office staff who is unfamiliar with your PCP. Also, unable to get access to lab results after over 7 weeks. PCP returns calls sporadically and never leaves a direct phone line by which to access him. Atrocious medicine!

This review is for Suite 301 Center for Health Promotion. I met with Cindy the Dietician to help me…read morewith some health concerns and diet. She provided great thorough care and was very informative. She helped me with all of my questions and was very validating. The office itself was clean, had plenty of seating, and had a lot of informational pamphlets available. The front office staff is kind and helpful. I really appreciated my visit!

The staff here are fantastic…read more The front desk staff at the family medicine office are phenomenal and go above and beyond when I needed help booking an appointment that worked with my insurance. The radiology department here is also fantastic. They give thorough instructions on how to prepare for a scan, and are very kind and knowledgeable. Also was in and out of the radiology office within 30 minutes!

Need to go back to dental get back on that routine with the oral hygienist it has been a while so…read morelet's see how the people are

I had an appointment yesterday for consultation. I waited 45 minutes and watched every person that…read morecame after me be seen without my name being called. The office is tiny, maybe 15 seats total. I had to go to the receptionist to ask for help and was finally called. The receptionist scheduled me for a cleaning, today (the next day). I arrived today, 15 minutes before my scheduled appointment, just in case there was paperwork. I sat for almost an hour, while I watched everyone who came after me be taken care of. I finally went to the counter because I had to leave in time to pick up my child from school. I hate that I have to mention this, but, I was the only black person, on both days. Please do better.

This is hands-down, the best medical clinic in ALL Orange County! From the time you walk in it's…read moreclean the staff is so so sweet and the doctors are very professional. They Listen, ask questions about what I'm experiencing and do a very excellent job and executing a plan. Without them, I would lose my job due to my severe panic attacks and daily anxiety. They have saved my life in so many ways and I am forever grateful for all of the staff and doctors at steady care.

Dr Olsen is great , easy fast and very understanding of your situation highly recommendread more

I got my boobs done here 380cc high profile I literally am in love with my boobs. It was really…read morepainful because it was my first surgery but it was so worth it!!! I'm getting so many compliments Dr. Haddad is the best ! Thank you guys

I had lip fillers and Botox done here, I'm still very young (24 years old) and was actually happy I…read moregot a very natural result and it didn't look like my forehead was ironed. I don't know why people are complaining they can still move their muscles, who wants a dead face expression? It helped a lot - all my fine wrinkles went away. The doctor is so nice and really took his time. My lip fillers were great too, very nice results. I've been here twice - and will go again very soon. I really recommend this place!

Kaiser Permanente is the BEST HMO. I've been going to Kaiser for over 40 years and never had an…read moreissue!! The doctors and nurses and technicians are the best! I've been well taken care of for; hernia, heart attack, knee replacement, and three weeks in the hospital for a ruptured appendix. Dermatology is wonderful; skin cancer with Mos surgery & lesser skincare. I've never had an issue with the pharmacy. They've been great every time I've gone to the pharmacy. Mail order pharmacy works great. If someone has a complaint about Kaiser that someone should rethink how they present their issue. Love Kaiser!

I came here for my mammogram. My appointment was at 1:30pm but they were running behind so I wasn't…read moreseen until 1:45pm. They have a nice waiting area and the staff is friendly and professional. My mammogram was done well. The technician was very gentle with me. It was completed within 15 minutes so I was done and walking to my car by 2:00pm. Their equipment is modern and their dressing room is very clean. I will definitely do my next mammogram here.