PUBLIC WARNING: DO NOT TRUST HELPING HEARTS FOUNDATION Helping Hearts Foundation is not what it claims to be. They present themselves as a payee service that helps people manage their finances responsibly, but in reality, they exploit, neglect, and mistreat the very clients who depend on them. My personal experience, combined with the experiences of countless others, proves beyond any doubt that this organization is dangerous, dishonest, and harmful. A Pattern of Theft and Neglect When clients point out that their money doesn't add up, Helping Hearts Foundation does absolutely nothing. There are shortages, mismatched numbers, and funds that just disappear. Instead of investigating or providing answers, they dismiss every concern as if it doesn't exist. They act as though your money is theirs to do with as they please. This isn't a one-time mistake or an accounting error--it is a repeated, consistent pattern. Every review I've read about theft, missing money, and financial abuse matches my own experience exactly. The Human Cost of Their Neglect What they do to people goes beyond numbers. Their treatment causes real, painful consequences: Clients are left hungry because funds are withheld or mismanaged. People are forced to beg for food or essentials from family, friends, or even strangers. Clients go into debt, borrowing money just to survive, only to have to pay it all back the moment Helping Hearts releases a tiny portion of their funds. Instead of creating stability, they create a cycle of suffering--one that strips people of dignity, independence, and peace of mind. This cycle isn't accidental--it's the result of their refusal to take accountability and their complete lack of respect for the people they are supposed to serve. How Clients Are Treated Respect and compassion do not exist at Helping Hearts Foundation. Clients are spoken to rudely, treated like burdens, and shown no empathy. Many have described the staff as condescending and dismissive, and I've experienced the same. They don't listen. They don't care. Once they have control of your money, they treat you as though you no longer have a voice or a choice. Real Voices From Victims The most powerful evidence comes from the many voices of those who have suffered under their so-called care: "They left me with nothing to eat for days. I had to beg my neighbor for food while they sat on my money." "I kept asking for a simple breakdown of where my funds were going. They never gave me one, just excuses and attitude." "They caused me to fall behind on rent. I almost lost my housing because of their neglect." "I cried on the phone, desperate for help, and was told I was overreacting." "I trusted them to help me, but all they did was make my life harder." Every one of these statements could have come from me as well, because my experience matches these stories word for word. Official Action Being Taken I am already in contact with Social Security, and a full investigation is underway into Helping Hearts Foundation for mismanagement, theft, and abuse of power. A lawsuit will follow, because what they are doing is not only negligent--it is harmful and may very well be criminal. Why You Should Stay Away Helping Hearts Foundation doesn't just "make mistakes." They operate in a way that destroys lives. If you give them control of your money, you risk losing more than just your funds. You risk: Your independence Your stability Your dignity Your ability to live without constant fear and stress I cannot stress this enough: Helping Hearts Foundation does not help. They harm. Final Word of Caution Do not make the mistake I made by ignoring the reviews. Read them. Believe them. Every negative story you'll find is real, and my experience only adds to the growing pile of evidence against this organization. Helping Hearts Foundation is a disgrace to its name. There is nothing "helping" or "heartful" about what they do. They prey on vulnerable people, treat them with contempt, and keep them trapped in a cycle of poverty and dependence. Protect yourself. Protect your loved ones. Do not give this organization a single ounce of trust or a single cent of your money. Helping Hearts Foundation has already hurt too many people. Don't let yourself become their next victim. read more

Undercover Investigation Reveals the Ugly Truth About Helping Hearts Payee Service I usually don't write reviews like this, but after spending the past year undercover as a client with Helping Hearts Payee Service, I feel compelled to share what I've uncovered. You see, I'd heard so many horror stories online--claims of mismanaged funds, unresponsive staff, and outright mistreatment--that I decided to go undercover to investigate if these bad reviews held any truth. Posing as a vulnerable client in need of financial management help, I signed up and let them handle my "benefits" for a full 12 months, all while documenting everything discreetly. What I experienced firsthand confirmed every single complaint and then some. This company is a nightmare, and potential clients deserve to know before they get trapped. From day one, the red flags were everywhere. Funds started going missing almost immediately--small amounts at first, like $50 here or $100 there, but over time, it added up to hundreds. I'd check my account statements, and payments that should have been deposited just... weren't. When I'd finally get through to someone (after days or weeks of ignored calls and emails), they'd brush it off with excuses like "system errors" or "processing delays," but never with any real proof or resolution. It felt deliberate, like they were skimming or just not bothering to do their job properly. The communication--or lack thereof--was infuriating. Most of the time, I'd be completely ignored. Voicemails left unreturned, emails vanishing into the void. And when they did bother to respond? Oh man, the condescension was off the charts. They'd talk down to me like I was some incompetent child, making snide remarks about my "situation" and implying I didn't deserve the help. One rep even laughed when I explained a urgent need for funds, saying something like, "Well, life's tough, isn't it?" It made me feel less than human, like my struggles were just entertainment for them. The worst part was having to literally beg for my own money to be loaded onto my card. We're talking about benefits that are rightfully mine--social security or whatever assistance--but they'd act like it was their personal piggy bank. "We'll get to it when we can," they'd say, dragging their feet for weeks while I scraped by on nothing. I had to plead, follow up endlessly, and even escalate to supervisors just to get basic access. And here's the kicker: the more desperate I sounded, the slower they'd move. It was as if knowing I was struggling gave them some twisted sense of power or happiness, like they enjoyed making clients suffer. I'd hear the smugness in their voices, the way they'd dangle promises without following through. It wasn't just incompetence; it felt malicious. During my undercover time, I also noticed a total lack of transparency. No clear breakdowns of fees, no regular updates on account activity--nothing. They'd charge mysterious "administrative" fees that ate into my funds without explanation, and good luck getting a straight answer about where the money went. I even caught inconsistencies in their records that suggested outright errors (or worse), but raising it just led to more stonewalling. Staff turnover seemed high too; I'd build a rapport with one person, only for them to disappear, forcing me to start over with someone even ruder. Look, I went undercover specifically to test these claims, and after a year of this hell, I can say without a doubt: the bad reviews are 100% true. This isn't a service helping hearts; it's breaking them. If you're considering them as a payee, run the other way--find a reputable alternative before it's too late. Because I was undercover for this investigation, I can't disclose my real name here (for obvious reasons), but I can let the public know the truth. Stay away from Helping Hearts Payee Service; they're predators in sheep's clothing. Zero stars if I could. read more

I don't even know where to begin, because my experience with Helping Hearts Foundation has been nothing short of a nightmare. If you are thinking about trusting this company with your finances or the care of a loved one, please read this first and RUN the other way. First, let's talk about their payee service. It's an absolute scam. They treat clients like dirt and act like your money is theirs. Every time you need funds, you're forced to beg like you're doing something wrong, and more often than not, you're told there's nothing left. Funny how the money just "disappears" while they refuse to provide honest, transparent breakdowns. It's impossible not to feel like they're skimming off the top or flat-out stealing. Instead of helping, they control and manipulate, and they seem to enjoy making clients suffer. Their staff are rude, condescending, and downright cruel. They speak to people like they're garbage--like you're less than human. Imagine being made to feel worthless while the very people who are supposed to be "helping" you are laughing behind your back. That's what it's like dealing with Helping Hearts Foundation's payee service. Now, their in-home care service is just as bad--if not worse. They neglect the very people they're supposed to protect. I've seen elderly clients left sitting in dirty diapers for hours because the staff can't be bothered to do their job on time. Basic needs--like meals, hygiene, and medication--are treated like afterthoughts. When family comes to visit, loved ones are often embarrassed, uncomfortable, or even in pain because of the neglect. And when you try to bring it up? The staff either dismiss you, get defensive, or act like you're the problem. They don't treat seniors with compassion or dignity. They treat them like burdens. I've seen them talk down to clients, rush through care as if it's a chore, and in some cases outright yell at people who can't defend themselves. That is abuse, plain and simple. These are vulnerable people who need love, patience, and proper care--and Helping Hearts Foundation provides the opposite. What makes it worse is how the organization hides behind their name. They want you to believe they have "hearts" and "helping" in mind, but the reality is they exploit, neglect, and degrade the very people who depend on them most. If you care about your health, your money, or your loved ones, stay as far away from Helping Hearts Foundation as possible. Their payee service steals, their staff are rude and power-hungry, and their in-home care is nothing short of neglectful and abusive. They will drain you emotionally, financially, and physically. There are real organizations out there that will treat you with respect and dignity. Helping Hearts Foundation is NOT one of them. Do yourself and your loved ones a favor and never let this company near your money or your family. read more

Helping Hearts Foundation: A Despicable, Life-Destroying Scam Helping Hearts Foundation is a vile, predatory cesspool masquerading as a payee service--a disgusting, morally bankrupt operation that thrives on crushing the souls of vulnerable people. Their staff aren't just rude; they're sadistic monsters who sneer, mock, and belittle clients with a sickening sense of superiority, treating us like we're cockroaches beneath their boots. I've been reduced to tears, begging for them to load money onto my card when I was literally starving, my stomach gnawing itself empty, and they didn't just ignore me--they laughed off my desperation like it was a joke. They've sabotaged my life repeatedly, causing me to miss life-or-death doctor appointments, critical court hearings, and even the chance to replace my stolen ID because they lie through their rotted teeth, swearing they'll fund my card "today" for gas or essentials, only to vanish into thin air. I've called, texted, and emailed weeks in advance, groveling for a response, and these heartless ghouls can't be bothered to send a single word back. Their website is a revolting shrine of lies, spewing garbage about "compassionate care" and "timely communication"--every word is a slap in the face to anyone who's suffered their cruelty. They've "lost" my paperwork so many times I've lost count, misreported my funds to government agencies, costing me benefits, and once "accidentally" withheld my money for months, leaving me homeless, sleeping in my car in freezing weather, scavenging for scraps to survive. Their incompetence and apathy pile on soul-crushing stress that's wrecked my health--my blood pressure's through the roof, my anxiety's unmanageable, and I'm convinced their neglect will kill me. Stress kills, and Helping Hearts is the grim reaper's right hand. They don't just fail at their jobs; they revel in making clients suffer, forgetting that without us, these parasitic leeches would be unemployed. They've hung up on me mid-sentence, deleted my emails without reading them, and once told me to "figure it out" when I pleaded for help. Helping Hearts Foundation isn't just a failure--it's a malevolent, life-destroying scam that preys on the desperate. Avoid them like the plague, or they'll drag you into their pit of misery and leave you for dead not only that they make fake profiles of people and give themselves five star ratings to make themselves look good like the guy chip and the lady Julia both fake made up people more then likely the main guy jimmy and his wife that's how sad these people are read more

Writing I am sharing this review strictly based on my personal experience so that others can make an informed decision before using Helping Heats Foundation. Communication was by far the biggest problem. Getting a response was extremely difficult. I often had to send multiple messages just to receive any reply, and sometimes days would pass with no response at all. When you are dealing with a payee service that is responsible for managing someone's finances, clear and timely communication should be one of the most basic expectations. There were also situations where services seemed to be carried out that were not clearly outlined or agreed to in the contract. When I tried to ask questions about this and get clarification, the conversation became uncomfortable rather than productive. Instead of addressing the concern directly, the focus shifted toward criticizing my frustration with the lack of communication. At one point the interaction made me feel as though there could be consequences regarding access to funds simply because concerns were being raised. Whether that was the intention or not, that is how the situation came across, and that is not something anyone wants to feel when a third party is responsible for handling their money. Another issue was that resolving even small questions required repeated follow-ups. It created unnecessary stress and made the entire experience far more difficult than it should have been. The organization's website speaks about professionalism, standards, and supporting their clients. Based on my experience, the service I received did not reflect those expectations in practice. For anyone considering this organization, I strongly recommend keeping detailed records of all communication, making sure all services are clearly defined in writing, and asking direct questions about response times and procedures before agreeing to anything. I hope they take feedback like this seriously and work on improving communication and accountability, because those two things are essential when people are trusting an organization to manage something as important as their finances. Tip: Reviews like this tend to have the most impact because they sound calm, factual, and experience-based, which makes them harder for businesses or platforms to remove. read more

Avoid Helping Hearts Foundation - A Cruel Nightmare for In-Home Care and Payee Services Hiring Helping Hearts Foundation for in-home care for my elderly mother was a catastrophic mistake. Their caregivers were shockingly heartless, mistreating her in ways that felt deliberately cruel. My mom, who struggles with mobility, was often left in discomfort for hours--unfed, unmedicated, or stuck in soiled clothes--because the staff simply didn't care. One caregiver ignored her pleas for help with basic tasks like getting water or adjusting her position, and another left her in a wet chair for hours, claiming they were "too busy." It was as if they were intentionally making her suffer, stripping away her dignity with every neglectful act. Regarding their payee services, I've heard nothing but horror stories from others in the community. People say Helping Hearts Foundation consistently mismanages funds, leaving bills unpaid for months, which leads to late fees, shut-off notices, and even threats of eviction for some clients. Several individuals have reported mysterious deductions from accounts with no explanation, and when they tried to get answers, the foundation's staff stonewalled them. Others have shared how payment delays left vulnerable people without essentials like heat or medical supplies. One person mentioned their loved one's account was hit with unexplained "service fees" that were never disclosed, and getting anyone on the phone to clarify was a futile effort. The staff's attitude is deplorable--rude, dismissive, and acting like you're a nuisance for asking questions. People I've spoken to say they've been hung up on or promised callbacks that never come. This organization seems to exploit vulnerable clients while hiding behind a facade of care. If you're considering in-home care or a payee service, steer clear of Helping Hearts Foundation. They're a heartless disaster you'll regret trusting. Zero stars read more

Lisa, Just want to thank you for the outstanding service you provided last week. I was referred to you by Sutter's Social Worker, Charleen, who said you were the best. In my opinion, you are. I don't think anyone could have done more thorough and thoughtful work as you did. I appreciate the time you took to determine our needs, then find many options to be viewed. As if that weren't enough, you were able to arrange six visits in one day! Simply amazing. What really impressed me most is the connection you have to the caregiver and the guests at each location we visited. The warmth with which you greeted them, and their welcome response to you, speaks volumes. It is remarkable that you know each and every staff member, and each and every guest -- all of whom are greeted by name. It is apparent that you enjoy a mutual respect and care with your clients. I personally have the utmost respect for the fine quality you bring to your calling -- for that's what your work is. I know you come into our lives at an extremely stressful time, and try to provide a soft landing for all. Your energy and availability are remarkable, and they need to be for this job to be done right. You even respond on weekends If necessary. Thanks to your efforts my partner of 32 years, Carson, is now in a tranquil setting at a new location. I'm confident you will place a few more guests there so she can be the social butterfly she has always been. You have a place in my heart for so many reasons, you are professional, tireless, relentless, focused, energetic- beyond belief, and never stop caring about your folks. Most of all, Carson is now safe happy, and we are both under your wing. I call that invaluable. Sincerely, Swannie read more

I would highly recommend Helping Hearts Foundation to anyone who needs help caring for an ill or elderly family member. I used Helping Hearts Foundation to help with the care of my father, who passed away from lung cancer. My family and I had never dealt with a serious illness before, and were overwhelmed with the task of keeping my dad clean, safe, and comfortable in his last months of life. Having a caregiver come in to relieve & assist us for a few hours each day gave us a much needed break and time to take care of our own personal needs and sanity. We found our caregivers and the Helping Hearts staff to be compassionate and reliable. It was always our understanding that if there ever was a scheduling problem, that we were to be the back up caregivers, and this was never an issue for us. I see from another review that this might have been a concern for another family, but maybe they didn't read all of the information on their contract when they signed their agreement or if they were rushed for service, it wasn't explained clearly. The person who came to our house to assess my dad's needs was very patient & took time to answer all of our questions. She also told us that they have a housing program for the needy and the cost for the in home care services helped to fund that program. I always felt the cost for my dad's care was fair, and was actually a little less than some other companies we looked into. It made me feel good to use a company that gave back to the community. read more

Extremely Disappointed with Payee Services through Helping Hearts Foundation If you're thinking about using the payee services connected to Helping Hearts Foundation--don't. This has been one of the most frustrating and degrading experiences I've ever dealt with. What was supposed to be a service to help vulnerable people manage their funds responsibly has turned into a nightmare of mismanagement, lack of transparency, and outright rudeness. First of all, they refuse to provide clear or detailed breakdowns of how my money is being handled. When I asked for an itemized explanation of where my funds were going, I was either ignored or given vague, dismissive answers. That's not just unprofessional--it's shady. Even worse, some of the staff were extremely rude and disrespectful. I was spoken to like a burden for simply asking about my own money. Any time I brought up a concern, I was met with an attitude like I should be grateful they were even talking to me. Their budgeting is a joke--bills are paid late or inconsistently, and I've had times where I didn't have access to basic necessities, while they gave no explanation. It feels like they are just holding onto your money for control--not to help. This service is supposed to be about helping people. Instead, it feels like you're being controlled, ignored, and mistreated. I wouldn't recommend this payee service to anyone. If you're with Helping Hearts Foundation or any other group that uses them, think twice. You deserve better. read more

6 years ago, my father had a heart attack, and they found out he also had liver disease. He spent months in the hospital undergoing treatments. When it was finally time for him to go home he wasn't able to live independently and I was unable to give him the level of care he needed. Then we found Helping Hearts and Jimmy Borgemeyer. He told me his foundation had a place for my father and me. They put him up in a nice home, and even let me live there to help take care of him. They took care of his meals, the housekeeping and other home needs so I was able to concentrate on taking care of my father. I became good friends with Jimmy and the rest of the staff and they were always there to help me and my father however they could. Jimmy and the rest of the staff became like family to us. Years later when my father finally succumb to his illness, when my world was falling apart, Jimmy sat with me by his bed, just to be there with us. I don't know what I would have done without him. I truly believe that he gave me a few extra years to be with my dad. Over the years I spent with HHF, I saw as Jimmy and HHF helped out dozens and dozens of people just like my father. People that had nowhere else to go, people that were in dire need of somewhere to turn for help. People no one would take a chance on. Helping Hearts REALLY went above and beyond for my father, and everyone else, and is a wonderful force for good. read more

HELPING HEARTS FOUNDATION! The Helpings Hearts is a Nonprofit Foundation that provides aid to families who are in need, due to recent adversity or tragedy. Whether it be the sudden death or illness of a parent, the long term illness of a loved family member. I won't go into great detail, I did my research and yelped, What I found Helping was Hearts is by far the best period! In addition to this they are a nonprofit foundation which was a plus in my opinion. I was so fortunate to find them and even more blessed to have found "Lisa Santos" She assisted our family in one of the most trying times we've had to experience. I understand why they have the name the organization "Helping Hearts", and "Lisa Santos" has the biggest heart! I can't begin to thank her enough for all her perseverance and generosity. I truly don't know what we would and done without her."We love you Lisa" We now consider Lisa a part of our family. Thank you Lisa!!! Unfortunate things can happen, one never expects it will happen to you or your loved ones. All I can say, should the day arise simply contact Lisa Santos with helpings hearts she is truly a blessing disguise, or an angel. Should anyone have any questions, Please feel free to contact me, I would be glad to help ? www.helping-hearts.org All my best Lisa, you're forever in our hearts and prayers. The Ramos Family read more

1 Star - Avoid This Company My experience with Helping Hearts was extremely frustrating. Communication is terrible. Calls go unanswered and texts are ignored for long periods of time, and it takes constant follow-ups just to get a response. By the time they finally reply, you're already frustrated from being ignored, and then they try to make it seem like you're the problem for being upset. I also had serious concerns when trying to get clear answers about funds and how things were being handled. Instead of transparency or professionalism, the responses were defensive and dismissive. When you're trusting a payee service with financial responsibilities, that kind of attitude is very concerning. On top of that, things were done that were never clearly agreed to in the original understanding, and when it was brought up there was no accountability--just excuses and rude responses. What makes this even more confusing is seeing some of the glowing reviews online that don't match the experience I had at all. Overall, I felt ignored, disrespected, and completely unsupported. I would strongly suggest anyone considering Helping Hearts look very carefully at other options before trusting them with something this important read more

The Helping Heart Foundation was of great assistance to my wife and I as her 96-year-old mother transitioned into needing full time care, became bedridden and ultimately was moved into hospice. We cared for her at our house and ultimately in her own house, as it was more conducive to the hospice situation. Without much experience we researched the available services and decided to try Helping Heart Foundation. We found them to be affordable, efficient and above all extremely flexible in scheduling. The later enabled us to create a schedule where they took up part of the care burden, allowing my wife and I to continue to care for her mother without burning out. The caregivers they provided were proficient and knowledgeable and above all seemed to really care about trying to make their patients experience as pleasant as possible. Even though we changed the requested times on a couple of occasions at quite short notice they tried to ensure that the same care giver was provided, or at least limit the number of caregivers so that my wife's mother would feel comfortable seeing a familiar person. They were a great help to my wife's mother and to us during a very trying time. read more

Absolutely Disgusting Experience - DO NOT TRUST HELPING HEARTS FOUNDATION If I could give zero stars, I would. Every time I visit my mother, I leave heartbroken and furious. She tells me the staff from Helping Hearts Foundation make her wait all day before they bother to change her diaper. All day. That is completely unacceptable and inhumane. Even worse, she's told me they yell at her when she asks for help. She's elderly, vulnerable, and supposed to be receiving compassionate care--NOT neglect and verbal abuse. This organization clearly does not care about the people they're supposed to be helping. It's become painfully obvious that their focus is not on care or dignity, but cutting corners and collecting checks. I've tried reaching out to get a clear explanation or even just a breakdown of the services they claim to be providing, and they've been rude, dismissive, and completely unprofessional. Refused to give any transparency about where the money is going or how care is being managed. If you care about your loved ones, please do not trust Helping Hearts Foundation. What they're doing isn't just wrong--it's neglectful and shameful. read more

Their will come a time in the not to distance future for all of us,as it has recently come to me, that a Senior parent,family member, or friend will need to,for a numerous reasons "relocate" some from homes they've lived in for years and or decades. For most this can be sad, confusing and demoralizing for not only the Loved ones, but those of us involved in the the various and numerous decisions involving the relocation. Fortunately for this writter I found HELPING HEARTS, assisted and independent living placement and in-home care service. Guided by the very professional, astute, and compassionate Helping Hearts associate KIM JOHNSON the task of finding the right "home" or "placement" for my father was eased a great deal!! Kim Johnson will work hard to satisfy the placement needs of each and every client assigned to her. Now, as to the "cost" of this wonderful Service? The cost of HELPING HEARTS is...FREE!!! Kim or Jimmy can and will explain how and why HELPING HEARTS is free read more

I made a couple reviews previously stateing how disappointed I was with these people but one thing we have to stop and remember is all new things take time to get used to expecually when we start new business ventures with others .and despite our expectation that there wont be disagreements and struggles in the begging it takes a good business to know that it doesint work like that a good business has the ability to except the opinions and fealings and statements made by a new client expecually when it isint said to make them look bad .and with his company I have to say that despite my previous reviews this business has been excepting and has tried to work harder to prove themselves and they have managed to make me feal like they are listening and that they care about there clients opinions .I would recommend this business because they have proven to me that they do care about there clients .I would like to thank them for being understanding and patience with me .you guys rock ! read more

if I could give helping hearts 0 stars, they put me, in jail, blackmailed after their 3 clients instigated fights 3x sacramento, California police sided with em after being gang beat up and having my Android sim card destroyed I even went homeless and nearly got put in a hospital Jimmy forced me to try say I'm suicidal. Jimmy gautimer did not want me having hotspot phone or router steal my rent $ illegally having sleep on a sofa . I took 60 bags of trash he only paid $20 Sean and Lois gram using John his box of marijuana because of weed 3 of us eating of house. Jimmy uses his clients $ feed his clients and he gave $10, 000 from all his clients and my $ remodel kasier permeate hospital. He also never provided me with a ledger refused to provide it how I knew he stole from. go to community payee services in Modesto, California nicer pays extra $$ doesn't steal Google their number takes care of u doesn't house u poor living conditions no food put u in jail and beat u up read more

I would not trust this company with handling you're finances obviously the bad reviews about them stealing people's money are true as I have had to transfer to a different company because my finances weren't adding up and they are very rude to there customers everything they say on there web site is complete lies about them replying fast more like never until you leave them like 20 messages. They only have there best I interest in mind nobody else's they are crooks and they also make up fake accounts and give themselves good reviews just to give them a better score and to make people fall for there lies I've reached out to the reviewers with the positive reviews and not one of them ever reply there a scam stay away from this business save yourself the trouble and stress that's the best advice I can give read more

My brother was admitted to Dignity Health Mercy Folsom Hospital with a life threatening medical condition. There were many decisions to be made in regards to care for my brother after leaving the hospital. We were given Lisa Santos at Helping Hearts referral by Mercy Folsom and I am so thankful we were. From the very first phonecall, Lisa's kind and friendly demeaner beemed through - it seemed as though I'd known her forever. She quickly came to meet us at the hospital and kept close tabs on my brother's situation all along the way - even through a transfer to a facility downtown. She helped us make decisions in a sea of confusing choices. I believe people are "brought" into our lives for a reason and I'm so grateful that she was there for us! read more