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Helping Hands Care Giving

3.0 (2 reviews)
Closed • 8:00 am - 8:00 pm

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5 years ago

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University Village Thousand Oaks

University Village Thousand Oaks

4.6(24 reviews)
2.4 km
Certified professionals
Consultations available

27 stars rating if it were available!…read more My 89 yr old Mom lives at University Village; she moved there 4 years ago. We so lucked out by Mom's moving there. Besides being an incredibly beautiful place with the rock mountain in the distance and lovely landscaping at every turn, besides the amazing meals I've had there (best steak ever), besides the well-appointed interesting interior design (gorgeous inside!), what I most appreciate about the place is the caring, nurturing staff. Bree, the head of Resident Services, works so hard to make my Mom's life as best as possible. I can't exactly explain what Bree and the staff do, but they are AMAZING. With her disabilities, my mom has had a number of falls, a number of kidney infections and many other illnesses, adn Uni Village has held her hand throughout. Trips to Kaiser, stays in their Skilled Nursing wing, care givers spending 12+ hours in emergency with her and as her mental capacity diminishes, the staff has been right there holding Mom's hand and making sure she's well, eating right, nurtured, kept company, walked to the excercise class and more. We kids don't live nearby and Uni Village is providing all the care we wish we could do ourselves. Like the loving daughter-in-law we wish we all had. I cannot say enough how thankful I am that Mom is here.

Came here for a visit and I was blown away by their beautiful property! The grounds were so well…read morekept . Felt like I was walking into a hotel resort. Staff seemed friendly and the elders seemed happy .

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University Village Thousand Oaks
University Village Thousand Oaks - The University at University Village lecture series is a resident favorite!

The University at University Village lecture series is a resident favorite!

University Village Thousand Oaks - University Village has not one but two dog parks!

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University Village has not one but two dog parks!

Thousand Oaks Post Acute - A special visit from the Little Zoo.  Great experience for our residents to interact with little animals.

Thousand Oaks Post Acute

3.1(48 reviews)
1.9 km

I wanted to share my amazing experience with with the care given at this facility. My mom is…read morerecovering from a cancer related surgery and needs daily pain management and pt. The staff and doctor have been able to take amazing care of her, and address all her needs. She had a special event at the facility and the staff truly went above and beyond to make the day perfect for her. We are so thankful for the empathy and kindness shown at this facility. Huge thanks to Chelsea, Soledad, Mary, Dr Ibrahim and the nurses who care for her daily : Daniel, Angel, Bryan, G", the pt team and all the caring people there.

My father was there for rehab after a hospital stay. The PT team seemed to be caring and…read moresupportive. The wait times for getting help is very unreasonable- 45 min to use the bathroom is unacceptable. My dad came out of there worse off than when he arrived - during his stay he contracted a very contagious infection and came home with an undocumented ulcer, which has to be treated by a wound care specialist. The rooms are very old- 3 people to a room and 6 people using one bathroom, bathrooms are not sanitized between uses. 1 shower in the hallway, nurse couldn't tell my father if it had been cleaned and sanitized before they wanted him to use it, so he refused. I highly suggest you check out this facility before sending a loved one there.

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Thousand Oaks Post Acute - Resident's room

Resident's room

Thousand Oaks Post Acute - Monthly candlelight dinner for residents

Monthly candlelight dinner for residents

Thousand Oaks Post Acute

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Atria Grand Oaks

Atria Grand Oaks

3.3(36 reviews)
3.9 km

After checking out a few places, I decided on Atria Grand Oaks. It's been 8 months and so far I…read morehave not been disappointed. The staff is wonderful and there are activity's going on every day, including poker games, blackjack and bingo. There are outings a couple times a week in the Atria bus and the drivers are very nice and helpful. I am an insulin dependent diabetic and I can order changes in the menu for me. The pricing is reasonable for what you get and so far, no problem. I have met some very nice people here. If you are looking for assisted living, choosing Atria should be your choice.

We have already requested that the State investigate for this former employer for what I believe…read morewas a wrongful termination. After my family member had been stuck by a car, He promptly provided a doctor's note regarding medical restrictions. Despite this, he continued to comply with every onboarding requirement they gave him. At the employer's request, he completed multiple tuberculosis (TB) tests over approximately two weeks. In total, he made four separate trips for TB testing, each requiring approximately a 48-mile drive plus additional travel to return home. He also made repeated trips for onboarding, paperwork, and mandatory training. Throughout this process, he remained in contact with the employer and was never clearly informed of a required work schedule or specific reporting time. The voicemail they later relied on to terminate me does not state any date or time that I was expected to report to work. Instead, the voicemail states that they wanted to discuss and establish a "firm start date." The day after they completed the onboarding process, he received a call asking why he was not at work and was told they had left him a voicemail saying when he was supposed to be there. However, the voicemail contains no such instruction. He believes he was terminated based on information that is contradicted by the employer's own voicemail and despite his good-faith efforts to comply with every requirement they asked of while recovering from his injuries. Looking at the voicemail screenshot uploaded, the transcript appears to support one important point: the caller says they needed to talk get a firm start date and wanted to make sure everything is set in stone. The transcript shown does not appear to state a specific date or time that you were expected to report to work. If the actual audio matches the transcript, that could be relevant evidence because it tends to support your claim that no firm schedule had been communicated before they later asked why you weren't there. They also stated they would find someone quicker then it would take my client to heal which is "long before he completed training and was paid, my client provided documentation from my doctor regarding injuries sustained in a motor vehicle accident. During a conversation with management, he was told that they could find someone else quicker than it would take him to heal. I found that statement dismissive of his documented medical situation and inconsistent with professional treatment of an employee dealing with an injury." uploading the rest of the evidence won't be a problem but since this place is under investigation we thought we'd let yall know so you can find a better job opportunity, there's better retirement homes then this one that doesn't care for their current employees & incoming employees, just disrespectful & unprofessional dismissive and insensitive never again thank you for your time.

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Atria Grand Oaks
Atria Grand Oaks
Atria Grand Oaks

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Helping Hands Care Giving - retirement_homes - Updated October 2026

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