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    Helpful Hand Agency

    3.0 (2 reviews)

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    13 years ago

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    Americare - Americare

    Americare

    1.6(32 reviews)
    2.7 miMarine Park

    They were sent to me by the hospital medical center in Valhalla. Nurse Lavern Graham was my case…read moremanager. She was very nice and helped get all my services but towards the end of my services I got billed for one of these services. So she admitted she made a mistake. She called the company to try to resolve the problem and she was so unprofessional. She hung up on the individual and when they called her back several times she refused to answer the phone. Anyway, it was her last day. She had me do her job call and try to resolve it. She didn't not pay the outstanding bill and was M.I.A. She said she would pay it. When I called the office they kept saying it wasn't her fault and that Lavern wouldn't know what my insurance covered. I couldn't believe it. Now I'm afraid I am going get a bill for all services and they just abandoned me with bills. I called to see is the doctor will continue to see me and I've gotten no response. The doctor himself said that he will continue to come even if my service is over. I would not trust this company. They told me that. all my services and equipment was free under my insurance and now I'm being billed. The office was rude and they all lied to me. BEWARE!!! The services included a wheelchair, home health aid, primary doctor and occupational therapist Americare 5923 Strickland Ave Brooklyn Ny

    Horrible. We have been waiting 3 weeks for in home physical therapy. Trying to get answers and…read moregetting nowhere. Someone called that could barely speak English!

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    Americare

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    Americare - Office building

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    Office building

    Heart to Heart Home Care - Flor Amador

    Heart to Heart Home Care

    2.8(10 reviews)
    4.0 miDowntown Brooklyn

    I am currently taking the training course at Heart to Heart Home Care Agency, and it has been my…read moregreatest accomplishment since 2025. The initial process was straightforward; they give you a few weeks to prepare all the required documents, but I was able to gather everything within 24 hours. From the moment I started my first class, I enjoyed Monique's teaching style. She made the learning experience enjoyable with her scenarios and examples. She has instilled a sense of pride in me as I prepare to begin nursing school in January 2026 to pursue my degree in the nursing field. Her inspiration has been invaluable. Nurse Elizabeth is also fantastic. I respect her teaching style as well, and both of them were incredibly welcoming. Additionally, I appreciate how informative the office staff have been. Francesca, and another polite staff member answered all my questions and helped me feel at ease. The facility itself is very clean, with well-maintained bathrooms and breakrooms that offer refreshments. The air quality is great, and every interaction I have had with the staff since I walked in has demonstrated their respect and genuine care for my success in passing the tests. I genuinely feel a warm sense of support here. I would like to extend my gratitude to Francesca, Kerry, Abby, Ms. Monique, and Elizabeth for being such an amazing team!

    Overall the classroom was good and the teacher Monique was excellenti would recommend this classes…read morefor HHA and PCA

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    Heart to Heart Home Care - Flor Amador

    Flor Amador

    Heart to Heart Home Care - Curso para asistencia de salud en el hogar. Brooklyn!!!

    Curso para asistencia de salud en el hogar. Brooklyn!!!

    Heart to Heart Home Care - Register Nurse Katrina Rojas training PCA students on how to transfer clients from the bed to a wheelchair.

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    Register Nurse Katrina Rojas training PCA students on how to transfer clients from the bed to a wheelchair.

    Helpful Hand Agency - homehealthcare - Updated July 2026

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