Matt identified the problem in a couple minutes and repaired my problem on the spot. He was honest…read moreand did a great job explaining in terms I could understand what had happened. His pool knowledge is top shelf. My pool is complicated and has to many features. Matt wasn't fazed. Highly recommend

Matt was great! came to my rescue after having been ghosted by my previous pool company. changed…read moreout my filter pump motor 1,2,3 and then processed to help me with some other issues I was having with my pool! I got his name from a neighbor and he will be my go to person for anything pool related! I can't recommend him enough!

Pool replaster and water feature facelift attention to detail and on the spot corrections for items…read moreneeding correction

Super fast response to our new customer inquiry. Ultra professional and courteous!…read more Multiple 5 Star reviews here and their website! Value for the money for new pool! Thank you!!!

Terrific! Called around for some quotes and availability to help me with an algae problem and these…read moreguys were on it! Came out the next morning, got the job done, then came back the next day to be sure everything was good. Totally professional, very helpful, and a great price. Highly recommend!

Great follow-up and did a great job. I would recommend them to anyone looking for reliable and…read moreprofessional service

Ricky is professional, polite, and more importantly available for questions when not even my pool…read morecompany would answer my calls! He does a great job and is very competitive with his pricing! I'd definitely recommend him to service your pool! Great guy and great service!

I am beyond grateful for and pleased with the work that Rick has done for us this weekend! Our pool…read morehas been neglected for about 8 years and needed some serious help. Rick went above and beyond to get this done for us this weekend, all by himself. He was great about keeping me updated on progress and keeping the price reasonable.

Jack and his team have no interest in maintaining pool chemistry or properly cleaning the pool…read more They don't rinse out the skimmer baskets or seat them properly in the well. They don't test the pool chemistry. I had zero free chlorine just 2 days after service. The pH was way too high as well as the CYA. The pool was very cloudy one time and they did nothing about it when they came out. I had to call them back to fix their sub-par work. When I confronted them about the dirty skimmer baskets, Jack denied responsibility rather than man up and fix it. I'm going to find a real professional to maintain my pool instead of Jack and his 10-year-old employee. The pictures are AFTER they "cleaned" the pool!

I haven't had the opportunity to work with this company yet. They called me back to let me know…read morethey were booked out a few weeks, but offered free trouble shooting advice over the phone to save me a visit. I appreciated that gesture, and will use them in the future for other needs.

CT definitely knows what he is doing. One of the most important things a business can do these…read moredays is show up when they say they will. He did. Actually he was a little early and texted me. My pool was pretty messy with that mustard algae and he vacuumed it all out and cleaned the steps. Considering what he accomplished, the price was reasonable and I have texted him since for some maintenance advice and he had a quick response. I highly recommend this service.

CT was great! Very quick, thorough and nice. He was able to schedule me for the following day. I…read morewould highly recommend!

i don't know that I have ever written a negative review before, but this situation requires it…read more Over the past 30 years I've had several pool service companies. This one is, without any doubt, the WORST I've ever had. They started off great and got my pool back to blue after the last company let it just turn green. After a few weeks, however, they quit caring and my pool has been green for weeks (maybe even a couple of months). When I inquired about it, they claimed it was because of all of the plants around the pool. My backyard is landscaped but there's nothing about it that would cause it to turn green. It turned green, in my opinion, because they didn't want to spend the money necessary to keep it blue. Ultimately, I had to fire them because their pool tech started yelling at my housekeeper and got extremely aggressive. He even made veiled threats to me. I will get the money they required that I pay them in advance even if I have to sue them. My advice: DO NOT LET THEM ANYWHERE NEAR YOUR POOL. If I could give less than 1 star, I would give them a negative 5 star rating.

Came out same day, super knowledgeable, easy to work with & reasonable on price. Helped me a lot as…read morea first time pool owner.

Recent repair done properly. Some issue with communication and timely completion of work. Job…read morecompleted satisfactorily.

Service is what you would expect from a solid company operating off a franchise template. Doug was…read morea cool guy when we first started our contract with ASP, well, he was a cool guy throughout. I ran through a litany of technicians as ASP struggled to find reliable help, which is a common problem most businesses have. I have been contemplating dropping ASP for months now as their efforts to keep my pool clean on a bi-weekly schedule were increasingly easy as my wife and I shouldered the heavy lift by daily maintenance and adding chemicals as required. The final straw was over the last visit in which chemicals were not added when three tests confirmed that I was out of chlorine, and a lack of a prompt response. This was due to the company getting large enough that the owner can't keep up with customers texting him directly, which I had. So all in all, a simple misunderstanding, however we are leaving due to a lack of need for this service, not due to the service which I have always found satisfactory. I would/ will return to ASP should the pool care become more than I can provide.

Blue Water Pool Service is hands down the best service in SA. I went through three companies and…read moremyself before I found this crew. In the last 2 seasons, I have not had to do a thing to my pools other than simple pre-swim leaf cleaning. The water is no kidding always blue and clear. Can't say enough good things. I will mention they haven't been perfect and made so mistakes and had a couple bad services but as soon as alerted them to about it, their front office had me a fix and re-service within the same or next day. This is a very professional company that is serious about their products, service, and kindness. They also have reasonable rates for the amount of time and chemicals they use and don't charge me other than what's baked into the monthly cost. Don't hesitate to pull the trigger today. Lee

We've been using Bluewater since June of 2022 and overall I've been very happy with them. Hands…read moredown best price I could find in my area (Dripping Springs, TX) and solid quality for the price. There have been a few bumps over the years with technicians that weren't so great (this is why I gave a 4 instead of 5), but those techs didn't last long and I've been very happy with the crew that we've had for the last 8 months or so. Management is always quick to respond to questions or complaints, and the few times that we had big issues they made it right by promptly fixing the issue and refunding my fee for the month. I also like the pool report they send after each service visit and their new portal is nice.

Update Review: We have been using this company for over a year now. Nothing but the best!…read moreCommunication is great and consistent. Goes above and beyond to assure that our pool has everything required to function year round. Goes out of his way to remind us how to care to our pool during extreme weather and answer any questions we have in a timely matter!

was going to give them a try but they don't come out and look at your pool and discuss what you…read moreneed....they ask you to send a photo of your pool so they can quote you....Nah...want to meet the people I'll be letting into my back yard...not to mention referring them to the other neighbors who have pools....Yeah, i'm old school, like to do biz face 2 face Yes, i'm sure. *please note, this Yelp account is very old. I'm in San Antonio now, not Westlake Village. Here's your response when I filled in your contact form: Team Sneth support@sneths.com Tue, Apr 15, 6:52PM to me Hey Steve, I typically give quotes over the phone. Can you please send me a picture of your pool so I can give you a quote? You can text it to 726-228-0680 if it's easier. Thanks, Team Sneth Steve Hange stevehange@gmail.com Tue, Apr 15, 7:14PM to Team no, thanks..i prefer to meet the person i'm doing business with but if that's not your business model, no problem, i'll pass