Tim cut down 4 large trees in my backyard with my pool close by. He is a master tree cutter! He did…read morean awesome job! No debris from the trees got in my pool. Yard clean up was great! If you need trees cur down, call TWB tree service, Tim is awesome!!!

I was in touch with Tim Bennett (owner) two weeks before services needed and he said to call him…read moreone week later, so I called the next week and left a message, he never called back till the day I needed the firewood, he said he'll text me the address as to where to pick up the wood, he never texted me the address so I called again, he never answered, I called a third and fourth time and he never answered or called back. TWB tree service is the most unreliable company I've had to deal with, DO NOT USE THIS SHADY COMPANY!! There are plenty of other far better people and companies to give your money to, just not these kids!!

I typically do not leave Google reviews, but after everything we experienced, I feel obligated to…read morewarn other homeowners. Paul comes across as a nice guy and has a great sales pitch. He knows exactly what to say to gain your trust and make you feel confident in hiring him. Unfortunately, our experience was completely different once the work began. We dealt with property damage, unfinished work, constant delays, broken promises, lack of accountability, and what I believe was an incredible amount of dishonesty throughout this entire project. When Paul came out to do the estimate, one of my concerns was protecting our driveway from the heavy equipment. He assured us that he would put down track pads, pallets, or some type of protection. I brought it up again after the work started, and he again stated that he would take care of it. It never happened. We paid a $5,000 deposit and expected a professional company that could complete the work they agreed to perform. Instead, every day seemed to come with a different excuse, a different promise, or a different reason why the work wasn't getting done. It also became apparent that there was no consistent crew. Some days there were workers, some days there weren't. A couple of days it was just Paul and his girlfriend working. Other days there were different people showing up. It never felt like there was a reliable team in place capable of completing the project. At one point, Paul complained that workers were "greedy" because they wanted $250 a day to work. My response was simple: if that's what it takes to keep workers and get the job done, then that's part of running a business. As a customer, that should not have been my concern. My concern was having the work completed as agreed. What was even more concerning was that after receiving a $5,000 deposit, Paul came to our door asking for an additional $500 to pay a worker. Again, that should not have been the customer's responsibility. Staffing and payroll are the responsibility of the business owner. After continued delays, unfinished work, damage to our property, and repeated promises that never materialized, we decided it was best to end the contract because we no longer had confidence that the project would ever be completed. Even after paying a $5,000 deposit, we still gave Paul an additional $1,000 when we agreed to end the contract. This was based on his verbal agreement that he would return and grind the three remaining stumps that had been left behind. That never happened. We called, texted, and followed up multiple times. Eventually, we were completely ignored and ghosted. What frustrates me most is that we truly tried to be patient and understanding. We gave chance after chance because we wanted this project to succeed. Instead, we were met with excuse after excuse, unfinished work, property damage, and a contractor who stopped responding after being paid. My advice to anyone considering this company is simple: get everything in writing, document everything, save every text message, and take photos and videos before, during, and after the work. Thankfully, we did. Now we're left with a damaged yard, stumps that were supposed to be removed, a tree that still needs to come down, and a cleanup job that was far from professional. After all of the promises, excuses, delays, and lack of follow-through, we are now forced to hire someone else to finish and correct the work that should have been completed in the first place. Based on our experience, I found Paul to be extremely untruthful, unreliable, and unprofessional. Homeowners deserve honesty, communication, accountability, and follow-through. Unfortunately, that was not our experience. Proceed with caution.

Paul called me back within 20 minutes after I listed on Angie's List for tree removal. He came over…read moreshortly after our conversation and removed a tree that had fallen on my shed. Very thorough, professional and honest. Great service!!

Based on my review of several websites, this company was one of the best. The owner, Steve Jasper…read morestopped by last week to provide an estimate/quote. He evaluated fully, described exactly what he was going to do and then provided me a quote. Of course this being American, I asked him if he could adjust the quote a little for his possible new elderly client. He immediately adjusted the price and was very glad to do so. He set up a date/time for the 9 old, fully grown cedar trees to be removed and showed up on time & ready to go. Well, they just finished and did a SPECTACULAR JOB and even cleaned up the entire section of yard as an added bonus. All the workers were dressed properly and were VERY NICE & RESPECTFUL. I truly don't know how it could have been better. Great job! Great company! Honest! Paul E. Clapper, Syracuse, NY

i reached out to earth tenders tree care after purchasing our home in syracuse. our homeowners…read moreinsurance threatened to drop us after finding that our beautiful maple tree hung over our roof quite a bit. steve and rose came by later that same day to take a look & give us a quote. pricing was extremely reasonable, no BS, they were knowledgable, genuine, and understood exactly what i wanted to have done. they were mindful of the urgency of our situation, and the job was completed in a very timely manner, despite how busy they must be this time of year. clean up was also very well done. i will go out of my way to recommend these guys to anyone i know. thanks again!

Once again, Louis went above and beyond! Last summer I hired someone to clear and plant…read moreperennials, lay garden cloth and mulch. He did plant a few but refused to do the cloth and mulch. Needless to say if you see the 2nd photo, this is what I ended up with this summer. I contacted Louis with DeadorAlive Tree Service and the first photo is today's result. Exactly as I wanted last year and the other guy said it wouldn't work. Well Louis did his magic and I am beyond pleased. Hire him! You will not be disappointed!!!!

Justin is not a man of his word. Refused to come back in spring for clean up as he promised in…read morewinter. Ghosted me and Ashley was very immature and unprofessional on the phone. Myself and my elderly neighbor now have to pay to have the logs cleared and will be taking it to small claims. Don't do it,many better options.i have since been told that for the work he did I was overcharged. Takes advantage of the elderly

Services Requested: Cut some trees, clean yard of recently cut down trees…read more July 18, 2025 Highland Tree Service LLC provide a valued price for work performed. They provide services above and beyond expectations. They have the knowledge, the skill sets, the tools and the willingness to do the job. Today, Highland have completed a job for me at a fair and reasonable price. The work area was left nice and clean. I would definitively hire Highland again. Smith

Wish I had photos of all the great work that Bill, Taz and Levi did for us. It was an amazing…read moreamount of work over the course of a couple of visits, and they were able to fill two large dumpsters after taking down several trees and pruning others. An honest, capable, friendly and fun team to work with. Join the rest us who have experienced this incredible crew. A++

I just had Stump Blasters do spring cleanup, mulching, and other work in my backyard and front…read moreyard. I had two nasty patches full of weeds that are taller than myself, and Stump Blasters did such a great job getting rid of the weeds and putting some beautiful stones in those areas. They look so nice now and my neighbors have complimented me on them. Bill and Lisa and their team are amazing! They are knowledgeable, friendly, and their prices are very reasonable. I highly recommend Stump Blasters for any kind of yard work and I will definitely use them again. Great value for the money.

Had some damage to a yard I needed repaired so I called Newman Landscaping. Not only did they…read moreanswer right away, I got my quote the next day and the work was scheduled and completed right away. You never would have known there was anything fixed on the lawn. Superior service, quality work and great price! Highly recommend!

Of all the lawn and property service contractors I have used over the decades, Newman is by far the…read morebest. They run their operation like a customer-centric business, with professionalism, efficiency, and excellent communication. Their lawn and snow services are the best I've experienced. Always timely, always top quality, and in my opinion a good value for my investment. This is the kind of local business we should all support and benefit from. I'm proud to be one of their customers.

Thank you for your outstanding service, your staff are very kind and professional. They went above…read moreand beyond our expectations. Sincerely, Mr.& Mrs. Michael Burke

The snow plow service is excellent!! Highly recommend. The price is very good. They also don't try…read moreto trick anyone. We requested snow plow service and they were fast and very kind! Highly recommend, 5 stars!