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Helm Property Management & Realty

1.7 (11 reviews)
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Services - Helm Property Management & Realty

Property management

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Bella Management & Realty - this is the mice poop along with pee that Bella Management, Ali Pon said  " I made a poop up and its not real mice poop.

Bella Management & Realty

(24 reviews)

the building we live in has such poor neglectful management . been here for a year or so…read moreunfortunately. 1. homeless sleeping / pooping / peeing in entrance & stairways. Which took weeks before it was cleaned up 2. entrance door lock keeps getting jammed and it takes weeks prior to it being fixed. 3. constant false fire alarms 4. lack of security no cameras other than tenants balconies by tenants choice. 4. Had floodings happen because of an upstairs neighbor 5. Hallways , stairways always smell like a dumpster , horrible stench cleaners only come before a health and safety investigation just so they can briefly cover it up. 6. Constant higher traffic throughout the night. 7. We pay condominium rents to live here 1000+ for an unsafe environment 8. Find needles and used spoons for smoking drugs in stairways&hallways, very often .. must I add there's children living here, this building needs to get shut down 12914 64th street Edmonton ... or simply better management who care more about their tenants. I'll see if I can post photos/videos

Update on Bella, they are not in business anymore as the main person, whom we were not told about…read moreat purchase time which is illegal in real estate, sold their 12 units. Kinda not surprised as he finally wanted to be on the condo board at last meeting but as a result were never called or a notice written to me and other owner of my unit. Again, more miss management as it seems the rest of us in the building were paying condo fees monthly for non service and insults when we could get the phone call answered. How did we find out? About this sale? Well a notice was posted at the mail boxes that our building insurance was due to expire, when I saw the notice, in 5 days for the entire building. Can you believe this? Normally this was covered in the yearly condo board meeting which proves my point of no condo meeting's happening as they are required by the law. I need other owners to contact me as it seems a coup is going on now the largest owned has fold out and left the building. Seriously need an owners meeting as there is no Bells management. When you call their number s young man answers but does not give his name or say who he works for. Help! I plan to live here till I die as I grew up in this area as a small child and the convenience is important to me.

Rental Advisors

Rental Advisors

(20 reviews)

Ikram in particular is an absolute nightmare to deal with. Says one thing, does another. Impossible…read moreto get ahold of by phone. The company doesn't answer the phone when there is anything that needs to be fixed. You have to leave a voicemail and hope someone gets back to you within a day or two. Frustrated tenants have reached out to me (as the owner) as they cannot get ahold of rental advisors but have urgent issues. I'm assuming it depends on who you end up dealing with but Ikram has been terrible. I had other people with the company before that were good but all seem to have left.

I do not recommend using Rental Advisors to manage your rental property…read more 1) Moveout of tenants was brutal. My requests to ensure renters paid their utilities prior to moving out were ignored, damages were handled very poorly, and Rental Advisors milked every penny possible to make sure that I got literally $0 back. 2) They'll find you renters relatively quickly, but their tenant vetting system is flawed, I had to deal with an incredible amount of obvious damage ($15k) despite Rental Advisors reporting no issues found in their inspections. The incessant repairs and damage (to a brand new home) caused by the renters easily outweighed rental income. 3) Communication is awful. I was frequently sent invoices that were significantly incorrect, spurring incessant arguments with very rude staff that denied any wrong doing. 4) They are good at the easy stuff, collecting rent and forwarding a portion to you. However, if you have any repairs, they will hire low quality servicers at a very high price, and then charge you a ridiculously high "admin" fee for making the phone calls for you. You may as well manage it yourself. Run, don't walk away.

Mayfield Management Group

Mayfield Management Group

(43 reviews)

I've been an owner for 11 years now. I have been waiting…read morejust over two years for them to fix one issue. They had a company come in to my suite to access the laundry room and do some HVAC work for the building. In the process, they moved my washer/dryer and tore the linoleum. Over the last two years I have been in communication with or been told that the following people were in charge and are able to help me fix this Janet Milberry Naby Sylla Catherine Douglas Jessica Nychkalo This issue is still not resolved and I am extremely disappointed. Whenever they've asked me to do something or take care of something on the outside of my property, I did it within 24-48 hours. Treat others as you wish to be treated, it's pretty simple yet their company culture seems to be challenged. I've read reviews on Google, glass door, Yelp and everywhere says the same thing about their disorganized culture & leadership. I chose to write this review as I told them I would do, several months ago, if the issue wasn't resolved. No one has contacted me since the last time I reached out to them.

Charged us rent for the month after we had already vacated. Impossible to reach by phone or email…read more They simply never answer the phone, and don't follow up after any voice mails I leave. Will most likely be contacting RTDRS over this matter, as they refuse to communicate at all. Even the building manager can't get a response out of head office. Last summer the building was struck by lightning, and the microswitch to allow the post courier in the building did not work, nor did the buzzers. It took them months to have it repaired, and even then it kept malfunctioning, and we could not get our mail delivered. The site manager didn't receive responses to her calls or emails either. This company is accountable to no one.

Pleasantview Townhomes

Pleasantview Townhomes

(3 reviews)

lived here for 7 years. They do not fix or rennovate while you are living there, the management is…read morevery rude, the maintenance team slaps paint over old peeling paint that peels again, had issue with black mould that they called " moisture discolouration" I reported cold wind blowing into my unit many times, I found the source a hole in the outside wall stuffed with plastic dish scrubbers, shortly after I gave a bad review on Google with photos I was offered a lease renewal and the had it revoked by a paper form. They refuse an explanation and repeat this like a broken record " we don't have to provide one, their website looks nice but this place is full of crime, you will get anything you leave out side stolen, they will so everything they can to stay with in budget and let the units fall into disrepair and would rather kick you out so they can slap more paint over the peeling paint and charge someone else more money

"I am international student with a family. I have 3 years experience with Pleasantview Townhomes,…read moreand I can say that they are the best service I ever got in Edmonton. I have been really impressed with the service provided. From initial contact to final finding of a house on a very timely fashion I cannot fault the service. All requests and questions were responded to in a prompt manner and every part of the service was really wonderful. I appreciated the fact that the office is reactive with phone cals, that's really a strength. Also, I appreciated that the flat is rented exactly as pictures show (every single details)." I would recommend Pleasantview Townhomes to anyone who is in the same situation!"

Helm Property Management & Realty - propertymgmt - Updated May 2026

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