I lived in Ascot Properties , Arbor apartment for about a year. The experience over all has been…read morenothing short of Great. Everything is taken care of on time. There has always been a great focus on security as well. My resident manager Joe was very professional and always took care of everything without fail. Highly recommend this to anyone who is thinking of moving here.

I"m not even a client and they offered to help with my inquiry. Goes to show that they are good…read morepeople.

This company is owned by Allison Pon, and she is extremely hard working, trustworthy, intelligent…read moreand very good to her staff. She has managed my building for over 15 years and dealt with emergencies VERY well. I find her referrals and timelines to be very accurate and on point. Her construction and maintenance knowledge is incredible. She runs our board meetings with total competency and grace. She has been in the business of licensed property management for a very LONG time. Honestly the only day I fear, is when she retires.

the building we live in has such poor neglectful management . been here for a year or so…read moreunfortunately. 1. homeless sleeping / pooping / peeing in entrance & stairways. Which took weeks before it was cleaned up 2. entrance door lock keeps getting jammed and it takes weeks prior to it being fixed. 3. constant false fire alarms 4. lack of security no cameras other than tenants balconies by tenants choice. 4. Had floodings happen because of an upstairs neighbor 5. Hallways , stairways always smell like a dumpster , horrible stench cleaners only come before a health and safety investigation just so they can briefly cover it up. 6. Constant higher traffic throughout the night. 7. We pay condominium rents to live here 1000+ for an unsafe environment 8. Find needles and used spoons for smoking drugs in stairways&hallways, very often .. must I add there's children living here, this building needs to get shut down 12914 64th street Edmonton ... or simply better management who care more about their tenants. I'll see if I can post photos/videos

It has been the most peaceful place to rent. It's kept up and all my little issues have been…read moreresolved promptly and with notice given. I'm really loving it here! Danica and Jason are fantastic!!

Don't move here if you don't wanna be bullied or intimidated for complaining against noise when all…read moreyour trying to have a peaceful night they do not uphold landlord in attendance act at all, and when you on it, they will send you assist, making you the problem unprofessional staff do not believe five star ratings as they are paid for anyone for class action

The only time this company gives you good service is at the start when they haunt you to sign up…read morefor their services. We are highly dissatisfied with the manner they handle problems that arise with the renter and does not even do the necessary investigations when there is something that comes up. I honestly don't know what you pay for! Do not recommend them at all!

Ikram in particular is an absolute nightmare to deal with. Says one thing, does another. Impossible…read moreto get ahold of by phone. The company doesn't answer the phone when there is anything that needs to be fixed. You have to leave a voicemail and hope someone gets back to you within a day or two. Frustrated tenants have reached out to me (as the owner) as they cannot get ahold of rental advisors but have urgent issues. I'm assuming it depends on who you end up dealing with but Ikram has been terrible. I had other people with the company before that were good but all seem to have left.

Terra Property Management in Edmonton has done a great job with our property management for a while…read morenow and things are great. We do not live in Edmonton, but assured our property is being taken care of by a great management company.

Aside from hassles regarding the move in process by the Leasing Agent, it is a pretty nice place…read more Beware the quoted rent might get a bit higher with hidden costs. Over a hundred in my case The maintenance supervisor, Todd Chalmers is very responsive and effective! The Manager Sheena is nice and provides supportive listening.

I've been an owner for 11 years now. I have been waiting…read morejust over two years for them to fix one issue. They had a company come in to my suite to access the laundry room and do some HVAC work for the building. In the process, they moved my washer/dryer and tore the linoleum. Over the last two years I have been in communication with or been told that the following people were in charge and are able to help me fix this Janet Milberry Naby Sylla Catherine Douglas Jessica Nychkalo This issue is still not resolved and I am extremely disappointed. Whenever they've asked me to do something or take care of something on the outside of my property, I did it within 24-48 hours. Treat others as you wish to be treated, it's pretty simple yet their company culture seems to be challenged. I've read reviews on Google, glass door, Yelp and everywhere says the same thing about their disorganized culture & leadership. I chose to write this review as I told them I would do, several months ago, if the issue wasn't resolved. No one has contacted me since the last time I reached out to them.

Genuinely happy with the level of service of this property management company. Called twice this…read moreweek and was able to get ahold of someone both times to help with my questions.

My sprinkler system flooded my suite and the one below. We are not allowed to touch these, I had…read morenot touched it ,yet they fought me and made me pay for all the damages to both units.

"I am international student with a family. I have 3 years experience with Pleasantview Townhomes,…read moreand I can say that they are the best service I ever got in Edmonton. I have been really impressed with the service provided. From initial contact to final finding of a house on a very timely fashion I cannot fault the service. All requests and questions were responded to in a prompt manner and every part of the service was really wonderful. I appreciated the fact that the office is reactive with phone cals, that's really a strength. Also, I appreciated that the flat is rented exactly as pictures show (every single details)." I would recommend Pleasantview Townhomes to anyone who is in the same situation!"

lived here for 7 years. They do not fix or rennovate while you are living there, the management is…read morevery rude, the maintenance team slaps paint over old peeling paint that peels again, had issue with black mould that they called " moisture discolouration" I reported cold wind blowing into my unit many times, I found the source a hole in the outside wall stuffed with plastic dish scrubbers, shortly after I gave a bad review on Google with photos I was offered a lease renewal and the had it revoked by a paper form. They refuse an explanation and repeat this like a broken record " we don't have to provide one, their website looks nice but this place is full of crime, you will get anything you leave out side stolen, they will so everything they can to stay with in budget and let the units fall into disrepair and would rather kick you out so they can slap more paint over the peeling paint and charge someone else more money