Bob put together a very intricate build for me. I proposed paying more than what I was charged and…read morehe decided to lower the price based on the labor he actually had to perform. He was fair and ran down the list of factors that influenced his pricing and what he would need to do to get my PC up and working. We communicated back and forth throughout the process and he was able to build my computer in just two days, which included moving parts over from another case and building the rest of it from scratch with a new case. The result was a 70 lb titan of a gaming PC, which he allowed me to use his dolly to move, and I'm using it now with 0 issues and exceptional performance. Bob was trustworthy, honest, fair and shrewd throughout this process. I would not trust anyone else as much as I trust him and intend to go back to his shop if I ever need further assistance. AMD Ryzen 7 7800X3D 8-core 4.2 ghz Corsair Dominator RAM (96 GB) ASRock Taichi motherboard 1 TB m.2 drive / 4 TB m.2 drive (storage) Nvidia 4090 Suprim Liquid 24 GB CoolerMaster Haf700 Case Corsair HX Series, HX1200 1200 Watt PSU Corsair H170i Elite XT 420mm RGB Liquid CPU Cooler

No matter what you issues are, Bob is highly knowledgeable about all things computer. Big or small…read morehe's your guy for the job. Had a 2005 iMac that lost the p/s, Bob not only upgraded my iMac but copied over my files and get me my old hard drive, and it in one day for a very reasonable price. Super friendly, easy going and really cares about you and your issues.

I paid for Samsung Care +. I pay 68.00 a month to verizon for phone damage. I have 5 phones. The…read moreSamsung I have has a cracked screen. Samsung Care + and Verizon both say use vBreakifix by Assurion. They will not repair it and say it is a samsung issue. Samsung submits the claim to Asurion and ubreakifix has the claim. But will not fix it keep saying it is a Samsung issue. THIS IS BS because it is a uBreakifix issue. The customer gets screwed. Would not use this company to fix a pile of rubbing dog crap. I now have a 1500. 00 phone that no one will repair after paying to have it repaired. Total BS.

I'm visiting, have an iPhone that I've taken into ATT and to a local repair shop in my home town…read more Both told me it would take over 4 hours and $250. To fix a cracked screen. Took it to uBreakiFix, and the representative there took one look and said your screen protector is cracked not your phone screen. Not believing him I pulled off the screen protector and he was correct. I was apprehensive to do so on my own because I was still using the phone extensively. What a relief and easy fix. Thanks for great service and your attention to detail. Kudos

What fantastic customer service! Despite being unable to fix my problem, I can't say they didn't…read moretry. When I was charged, I felt the fee was a bit excessive and said so in a review. To my great surprise, they returned my check! I realize that any business has to make some money to stay afloat and would have been happy to pay something - just not the amount I was charged initially. I am impressed with their willingness to make things right and I'm very happy with their response!!!

First off, they were unable to fix my computer. Had a cracked touchscreen on my laptop that they…read morecouldn't find the screen for. The fact that I would give them 5 stars says something about their service. Always kept me informed on what was going on, seemed to know they're stuff and kept conversation on a level of someone who doesn't know computers like them. Gave me a full refund without any questions. Wish my computer would've gotten fixed but it's just something out of their control. Highly recommend!

This week, I called up Holston IT & told them what was wrong with my computer. They said bring it…read morein and if the diagnosis was accurate, then my bill would be around $56 including tax. After they fixed my computer in record time (3 hours later), they called me to come pick it up. I went by the next morning to get it. It was fixed perfectly & they charged me less than they quoted. Thank you Holston IT! They were professional, clean, organized, speedy, and very fair priced! It's great to get awesome customer service!

From the owner: Running your business is challenging on its own. When you add constant issues and delays from…read moretechnology you thought you could count on, running your business seems impossible. It should not be this way! You deserve fast and professional IT support. Technical issues that affect you and your employees directly impact the revenue and profit of your business. Here at Tech Eagles, we understand how important it is for you to be able to focus on what you do best: serving your customers. We believe that no business should have to put up with choppy, unreliable technology that disrupts your business.

Kyle is such A good Christian Man & he does excellent work…read moreand his prices cannot be beat Since his Dad died he is all alone with the business and it's harder for him working alone

My $2,400 gaming PC had a meltdown and died after four years and I had no idea why. Turns out it…read morewas a shotty motherboard that caused a bunch of other problems (that these guys worked tirelessly to figure out). They rebuilt my PC from almost scratch and only charged me $900. I actually was expecting at least $200 or $300 more than that for the extensive labor alone. Not only that, but Dave took the time to put all my programs and games back on the new harddrive and oh my god, that alone saved me so much time and annoyance. Way better than Best Buy or our other limited options in this small town. These guys are awesome and more than fair, and I'm really thankful to have them in this area.

Justin repaired our office computers quickly and efficiently at Multispecialty Clinical Research,…read more423-854-8952. Call us for reference. It's so good to sit down and be able to work without the computer taking breaks every few minutes. Terra Harms, MEd ,BS

From the owner: IT Integrity provides Honest, Professional, Reliable, & Affordable IT Business Solutions including…read moreManaged IT Services, Data Recovery, Networking Solutions, and Computer Repair Services in Northeast TN and Southwest VA.

ATTENTION: READ BEFORE REPAIRS…read more These guys messed my phone up beyond repair and refused to do ANYTHING about it. Took my phone in to have my screen replaced with another identical phone I had and I let them keep the 2nd phone for parts. I went to pick it up and paid them and the guy working told me I had some lint down in my simcard tray and he took a tooth pick and got it out. I went to my vehicle and tried to make a call and got an error messaged that said please insert simcard. I checked the simcard tray and the sim card was in it. I took the phone back inside & told them it didnt work and they told me I would have to pay more for diagnostic then pay to fix whatever was wrong with it. I told them it was working fine before they swapped my screen and they even told me they stuck a qtip in my sim card tray. "I know there was not any lint in it, the phone worked great even with a cracked screen." They refused to fix my $1600 phone that they broke without me paying them to fix it. VERY VERY UNPROFESSIONAL, DISRESPECTFUL EMPLOYEES that can NOT take responsibility for there actions. I WILL NOT EVER RECOMMEND THIS COMPANY TO ANYONE! THE OWNER REFUSED TO REPLACE MY PHONE OR PAY ME FOR IT. He stood behind his employees so he as well wasnt responsible for there actions and it wasnt money out of there pocket! #straightGARBAGE! Does not even deserve one star, but had to select it to warn everyone else of there secrets, and how they do business, and could care less about there customers. Wish I wouldn't have e paid for that screen repair now or gave them a phone for free cause now I have no option but to go pay $1600 out of MY POCKET again....smfh! If you choose to give this company your money, THATS ON YOU! but if you read my review, YOU HAVE BEEN WARNED ​

Very knowledgeable and friendly staff! I will continue to come here for all of my tech needs!read more

First off, I am not Adam. I scanned the business card he gave me and attached it to the review…read more Have you ever had the experience of trying to deal with a home network problem by going through your ISP, and, the vendor of whatever other networking equipment you are using? Each of them says that things look good on their end, and you need to contact the "other guy". How about trying to do that on the phone? You live in an area with poor cell signal, and the only way you can have a conversation is to utilize "wifi calling", except - you DON'T HAVE WIFI, so the call is breaking up and you can barely understand each other. The chance of getting a technician from your ISP to pay you a visit is about as likely as winning the lottery. I did a search on Yelp and Adam was the first - got another response from one other vendor who said they couldn't help me - to respond. He said he could come the next day, and it turns out he is located only 15 minutes from my house. I had done some remediation before his arrival and found out that my problem was not due to equipment, but a configuration decision that I had made that gradually disrupted my network (No, the customer is NOT always right). Adam explained everything that had happened, tweaked some settings, and made some suggestions about how I could optimize my setup. He is very knowledgeable about many networking, communication, and security issues. This will lead me to work with him in the future to improve the quality of our cell signal and do some rewiring to improve the performance of our home network. He also has expertise in other areas - it turns out he used to work for the company that services the entry gates into our community and is also extremely well-versed in network security issues. His hourly rate is entirely reasonable, IMHO. Finally, he is a REALLY nice guy. I can't recommend him highly enough.

Great guy and solid problem solving. Will call him again if need arises. Smaller job but still…read moregrateful for the help!