Tina is wonderful! She is skilled in sugaring and makes it as painless as possible. I come here…read moreregularly for Brazilians. In my experience sugaring does hurt more than hard waxing, but it's not unbearable. The astringent they use at the end smells amazing too. I'll keep coming here, as it's a convenient location, fair price, and they do a great job.

I've been going here for the past couple years now since I came home from college and every visit…read moreis easier than the last. I go to DeeDee! She's the best. Never felt more comfortable or at ease receiving a service before. And I swear she just gets quicker with time. Have you walking out as smooth as a baby's bottom.

I've been a regular at this establishment since 2021, primarily for underarm and Brazilian waxing…read more The place is always clean and well-maintained. The service is fast and thorough, and Maria is both nice and professional. The cost is very fair given the high quality of service you receive. If you're considering a visit, I highly recommend it--you will leave satisfied!

Update: Maria is still amazing! When I first started four years ago, my first session was like…read more20-25 minutes. Shortly, after that, it went down to 10 minutes tops. I'm always in and out! I love it here.

I had a wonderful experience at this location, thanks in large part to Demi at the front desk. I…read morewas originally scheduled for an appointment at the Park Road location, but it was unexpectedly canceled just one minute before my appointment time. After calling the Alexandria studio, Demi was incredibly kind, accommodating, and able to fit me into the schedule within the next 30 minutes. Her patience, professionalism, and genuine commitment to providing excellent customer service completely turned my day around. She made me feel welcomed and valued, and it's clear she truly cares about creating a positive experience for every client. I'm so grateful for her help and will definitely be returning to this location. Thank you, Demi!

So after many years they lost me because of a communication issue. Day Front Desk Associate…read moreextremely kind, however the night associate condescending and lack of customer service etiquette. If there is a billing discrepancy please call, email or reach out - or how about when I make an appointment relay that - instead a text is sent which partially summarizes the issue - simply not professional. You strive to be a community business, however treat your community as such. It's been a whirlwind at the front desk throughout the years and I get that but a good retrain is needed for your front office house staff. In this day and age , if you notice something off with a longstanding account give a call, send an email. Your Customer wants you to win but when there is lack of clear communication and just courtesy it makes it difficult to support. 5 stars to the cerologists - they are all great. It's unfortunate that they don't have a strong front do house to support their excellent services.

I must say that I am very pleased with my experience here. The representative was extremely…read morefriendly and answered all of my tedious questions. They also had amazing deals and made me aware of them when they saw that I was buying too many little packages. They just went ahead and offered me a better package deal and I ended up saving more than $200! When I finally did come into my procedure it was very pleasant and very painless! I definitely recommend this to my friends and will be returning here for any of my laser hair removal needs!

Great customer service! Came here for my first laser appointment last Thursday. I accidentally…read moreoverpaid and they were very helpful in getting me my refund. I hadn't gotten it in a few days so I had to call the credit card company, but they wanted me to keep them updated and were super helpful in sending me the refund receipt to make my claim. No update on laser results but hoping to see some after a couple of appointments!

My partner recommended D'Perfect Brows, and I'm so glad I gave them a try! The service was quick,…read morefriendly, and professional. The prices are very reasonable, and my brows came out exactly how I wanted them. I'll definitely be back and would recommend them to anyone looking for a great brow wax!

I have been a loyal customer since they first opened…read more Been coming here for years - first discovered this place over Groupon, and it has been a pleasure to see it grow over the past 3 years in terms of employees and clients. (The salon was originally founded by two women who worked at a salon together and wanted to start their own business,) All the employees are super sweet. I typically get eyebrow threading and eyelash tint done. This is the cheapest (highest quality eyelash tint) in the DMV area (Used to be $20, raised to $25.) The staff give good, honest advice. They advised me not to tint by eyebrows given their color and texture. The staff make all the clients feel beautiful. I've seen them boost confidence of a cancer patient who recently lost most of her hair. The place is wheelchair accessible. Parking is easy but I like to scooter here and leave my scooter in the shop. I'm also a fan of the loyalty program - 7 eyebrows visits and 8th free.

Synai is a miracle worker. I just left after getting my lashes done for the first time and I might…read morebe hooked. As soon as my husband picked me up after my appointment he told me I look like a supermodel. So uh, YEAH. I'm hooked haha. On top of the fact that's she's the best Brazilian waxer ever (no pain, fast and efficient) and a eyebrow wiz, she's one stop shop for me now. I highly recommend her and all of the services she offers. You won't be disappointed!

Such great service this is now my place! Highly recommended - she takes her time and makes sure to…read moreget everything just right! You don't feel rushed you feel like you've known her for years! She also had some awesome specials that I definitely will be taking advantage of upon my next visit thank you so much!

I went in on April 8th at 10:15am…read more When someone comes in and is trying to communicate.... Go up to them. A lady came out around the back of the store. She was talking but I couldn't hear her over the loud music. Which is fine, the music was good. But I yelled that I couldn't hear her over the music. Then she stayed where she is and pointed at her face and eye brows while talking. I say loudly again, I can't hear you, music too loud. But I motion to my face and say loudly, face threading please. This happens AGAIN, she makes gestures to her face and talks... at this point she knows I'm here for a threading and full face as I indicated through gesture and speaking loudly to her, because of the level of the music. In my opinion if a customer is coming in and needs to communicate ... go up to them and talk professionally to them. I get my face threaded all the time and I will try this business again at another time. But for now it's a 1 star review.

I've been going here for 3 years now but with Kiren for 1 year. I cannot recommend Kiren at Hi Brow…read moreBar enough. When I came to her, my brows were struggling thin, uneven, and honestly just tired. Kiren truly brought my eyebrows back to life. She took her time, mapped them perfectly to fit my face, and explained what she was doing so I felt comfortable the entire appointment. The shape, the fullness, the detail everything was intentional. My brows look natural, clean, and balanced again. What I appreciated most was that she didn't just "do" my brows she restored them. She gave me a plan to maintain them and was honest about what would help them grow back healthier. If your brows need saving, trust Kiren. She has the vision and the skill. I walked out feeling refreshed and confident. 10/10 experience.

great services. Customer service is amazing as I was walked through membership options seamlessly!read more

I must admit, I was a bit nervous when I saw their ad online for $20 Brazilians. $20 Brazilians?!…read moreIn this area? In this economy? No way! This was definitely something I had to check out. I'm glad I gave them a try because Ivy was AMAZING!!! Literally the fastest and BEST wax I've received, in the 18 years I've been waxing. So that says a lot! Ivy has wonderful bedside manner and her positive vibe is infectious. She's clearly an expert aesthetician. I almost looked for something else to wax just to stay longer to chat I left out smiling and skipping, feeling like a new woman. HIGHLY recommend booking with IVY!