I'd lIke to give a higher rating, but as with many of Melbourne's more popular eateries the service has let them down and left me with a bad taste in my mouth.
We arrived six minutes late for a six PM seating (traffic) but needn't have worried as we were barely acknowledged (there was a single index finger involved ) by the 'host' for the next 7 minutes. Yes I timed it as it had become laughable that 4 lovely staff members had taken it upon themselves to assure me that someone would 'be with me soon' - cue the crickets ....
When at 6:13 we were finally addressed it was with a "now, after ALL of that (apparently his job weighs heavily upon him) what can I help you with?".
We were seated, and ten minutes later, after inquiring as to its whereabouts we had a bottle of sparkling water, menus, and nothing more.
Keep in mind, an early booking comes with the explicit advice that your table WILL be vacated within a two hour time frame.
Ill wrap this up, roughly 25 minutes in we order mezedes, with a 200ml bottle of ouzo ( my dining companions were actual Greeks, from Greece originally, their starters are perfect for ouzo sipping), the starters appear and are almost finished before we find someone to ask where our bottle was...
Anyways, the next hour of service was fine. The food is GOOD quality authentic food. Our wine was served in a timely manner at promptly at 7:30 our sever and a stranger of some managerial position were at our elbows reminding us that our lease was up at 8 pm.
Remember the timeline from above....
Final note, we were paid up (I'm American , we even tipped) and off the table by 8:02. That host from the beginning, remember him; never even raised his head to say goodbye. Actually, once our bill was paid, we were dead to them all.
Good food, but we won't be back, there's too many other options in Melbourne.
Xoxo read more