it would be a five were it possible to call my clinic or my practitioner direct. i like my…read morepractitioner very much, and she never makes me feel like she's rushing me. the offices are clean, bright and very comfortable. everything i've ever requested, or that my practitioner has wanted for me, has been taken care of efficiently and promptly.

I'm writing from my Tucson experience. I was a client of theirs for more than two years. I used two…read moredifferent locations and finally had to leave. Their call center method is not good. You will not get a callback for 12 days. While they hire lovely nurse practitioners it is not enough. When they initially opened, they were very good. I don't know if they have gone downhill because CVS bought them, but I have changed to ArchWell and I am very happy

I don't mind waiting at an urgent care, i understand how they work. My son and i waited an hour to…read morebe seen by the only provider after being told upon arrival there was only one patient ahead of us. As my son is removing his shirt, one of the office staff comes and tells him to go look at a different patient before he's even examined my kid, "just to see something, he'll be right back," she said. Oh hell no! Unless someone's heart stopped beating you can damned well finish with one patient first. OMG, he just told my minor child that he can take two extra strength Tylenol every four hours. That's too much Tylenol. That was after ignoring the fact that I'd noted on the forms that my son can't take NSAIDs and trying to tell him to take ibuprofen. There was more but my head is absolutely spinning, I've never seen so many minor medical errors. I will take the order for the spinal X-ray elsewhere and will never come here again.

I made an appointment online for 8:30am and they couldn't take me back to a room until 9:45am. On…read moretop of this, they stuck me in a room and the doctor didn't come by until 10:45am. I will never come to this urgent care again. They have zero sense of urgency even with a room full of people. The nurses were laughing and talking at the desk as I had been waiting an hour in the room just for a doctor to come by. The front desk woman was arguing with one of the nurses in the back and it was incredibly unprofessional. DO NOT come here!! 2.5 hour wait for a 5 minute visit

This is an urgent care for the type of care. They care quality at this place is deplorable. The…read morefront desk associates are rude as heck and do not assist you in the way that they should as a customer service rep. The experience was very, very disappointing and I had to drive another 20 minutes to go to another urgent care to get my test done then I needed so I could get positive and quality care

This is an excellent urgent care medical facility. The check-in process is efficient and speedy,…read moreand the medical staff are friendly, professional and efficient. The doctors is very professional and thorough, explains things very well, and is extremely competent and capable. This is my go- to place for medical assistance in Apache Junction.!

Went in March for a hysterectomy. Outpatient doors were closed said to go through the ER. Go to…read morethe ER they make you walk all the way to regular administration who's doors are open with a closer parking lot then the ER. I have a port because I have Multiple Sclerosis and receive my medication monthly by infusion, they refused to use it without an Xray. They also made me pee in a cup to prove I wasn't pregnant...it takes 3 appointments, waiting 30 days and a biopsy that is the most painful thing I've ever experienced in order to get a hysterectomy, who would get pregnant in that small window of time where I took 2 other pregnancy tests AND had an ultrasound. Plus since it was surgery I hadn't drank anything. Super annoying. When I came to the nurse who took care of me was great, very easy going, was prememptive with care like had a heater thing ready for me and water, explained everything, his energy was very good and calming, perfect for what was happening. I chose to stay the night in order to have pain management because left to my own devices I let the pain go too long and it causes problems. My first nurse was Coraline. I had to pee as soon as I got there, I asked her and she asked me to wait 5 minutes. Luckily for me the nurse who does the blood pressure, I think her name was Cheyenne helped me and was super sweet the entire time. Caroline did eventually come back but not in the 5 minutes and didn't remember, she did not seem very experienced. Then later in the evening when she came in I asked to have my water filled and she again said later and that I had gatorade, my mom had gone and bought snacks because Caroline couldn't find a phone for me to order food and she did place the order herself but obviously I'm not going to page the nurse everytime I need something. A very nice man, the one who transported me, saw my mom with the bag found us a phone and apologized that we bought everything he seemed pretty irritated that this wasn't taken care of by the nurse. I didn't get my water refilled until the night shift when the blood pressure guy Chris came in, he was also great. I don't remember my nurses name that night but I really liked her, she was very friendly and competent perfect care after a very long tiring day. Checkout was easy. I just really wish they had used my port because I would've been far more comfortable and that's why it's there. Coraline could also use a little help in making sure patients are comfortable, she's the only one who didn't seem to recognize what was going on.

I went in, by ambulance, in severe pain, in my right upper quad/abdomen. It was so bad, I couldn't…read morebreathe. I had to wait in the lobby more than two hours. Shortly after being left there, I got a real bad wave of pain, along with getting really hot and sweaty. My partner told one of the ladies at the desk, and she just said we have to wait. Then, they called back a man who didn't appear to be in any pain, and was able to walk normally, without help, while myself and another woman were both miserable with pain. When I finally got called back, they slowly started doing tests, first, checking for issues with my heart. But, going from an experience my girlfriend had December of 2024, we were both thinking it was my gallbladder. Then, they took blood, and gave me fentanyl for the pain. An hour later, it didn't do a thing for it. So, they gave me a different one, which also didn't help. I was finally taken for an ultrasound of my gallbladder, pancreas and liver. The tech had a hard time finding my gallbladder, when I laid on my left side. So, accurate views may not have been possible. I waited nearly four hours for those results. After nearly 7 hours there, a PA comes in and tells me there's sludge in my gallbladder, but it's not necessary to have emergency surgery. But, she wants me to follow up with a surgeon. She told me to follow a low fat diet, which I have been doing for 11 months now, to lose weight. I was discharged after that 7 hours, and the pain persisted until I went to bed, five hours later. Even now, I'm having mild pain, off and on, and I'm also starting to feel it when bending over. I saw the ultrasound report, in which they say it's sludge, but they were unable to see everything, due to bowel gas, obstructing the view. If this was the case, why didn't they do further tests? What if they missed something critical? I do have an appointment with the surgeon, next week. So, we'll see what she says.

I went to goldfield banner 15 days ago for an e-bike accident. I also was unfortunately sewed up by…read moreJay, and Jay seemed to be annoyed that I was hurt, and it shows in his work. I was cut open from my nostril to the top of my lip and Jay had me sewn up in less then 10 min. His sutures left 3 very painful keloids under my nose. And 1/2 my lip gone. Jay has no business giving anyones face stitches. He doesn't care about his patients, his bedside manner left me feeling like a bother, his work is messy and I think he's tired of his job, it shows in his face, his work, and his attitude. Do yourself a favor and avoid this place especially if you need any kind of stitches because Jay doesn't care about you or your wound and it will show by the time it heals how much he really cares. Yes the pictures are of my nose. Thanks for nothing Jay I could have sown my own face up better than this. I can't even wipe my nose because the keloids hurt so bad

First things first, THANK YOU TO THE AMAZING STAFF! They likely see many people on some of their…read moreworst days and the care I received was truly remarkable in allowing me to make a recovery from not tolerating a new medication. Jeff was very friendly and attentive. Several times he had my friend and myself laughing. Definitely made a stressful situation much better. I appreciated the advice on care and having the doctor come in for next steps. This experience will have me suggesting this location to friend and family. I selfishly don't want to visit again for myself.

We found Dr Stacey Mickey after moving to Arizona 2 years ago. She's our family doctor now and we…read moreare so happy we found her. She's friendly, knowledge and takes her time. Nicole in scheduling is amazing too! Great officethanks so much!!

Dr. Mickey is amazing! I've been seeing her for almost 4 years now and she has been great. Always…read moretakes the time to listen to my concerns and answers all of my questions. She is very knowledgeable and makes you feel right at home!

Fraudulent billing - They submit incorrect and additional codes on services and WILL NOT WORK to…read moreresolve these issue. This is bait and switch - get itemized codes before you leave or better don't go to them. I do not recommend Village Medical - I've been working for 3 months to resolve a simple billing issue and they are pushing it to collections and will not respond to a request call back etc. This is deceitful and doesn't meet expectations of care

Hello everyone, I've been a patient with Hatfield medical…read moregroup in Chandler since 2017 . I never have to wait longer then 5 minutes for my appointments. Everyone in the office is very friendly and. Are very respectful. Great Dr's . Anytime I needed to see the Dr the girls at the front always got me in right away. Thank you Hatfield medical chandler, Jewel I

dr bhakoo is absolutely rude, very dry with us not even a genuine hello. asked us to calm down our…read morecrying baby rudely, almost hit our baby with his stethoscope taking it off annoyed. Told us to have a good day and just left the room, didn't say what pharmacy or if we were done or waiting for the MA. don't recommend at all. either he's racist or doesn't enjoy his job at all.

I had dr Bhakoo as my pediatrician when I was a kid and now he's my sons. Every single concern for…read moremy son dr bhakoo helped educate and guide us with. He is so friendly and nice, the staff in the office do really have a special way to make you feel welcomed. I appreciate it, my son even though hates shots he is happy to see the staff and dr bhakoo.

Very pleasant front office ladies, professional and friendly. PA Jocelyn was a pleasure to meet…read morewith. Broke down all tests and results into easy to understand terms, and was extremely helpful with answering all my questions. Never felt rushed or that I was an inconvenience.

They don't pay attention to their patients. Your input and or fears is just brushed aside.read more

On 15 July 2025, I had a visit with Debra Berger, FNP (Family Nurse Practicioner). She told me that…read morea colleague, maybe the intake technician-(but I do not recall telling that lady) said I was there to, among other things, talk about my blood pressure medications. When she told me that she was told by her colleague to cover my blood pressure meds, I told her I was seeing a cardiologist and I was doing fine with his plan for me, so I preferred not to discuss my blood presure meds. The blood pressure meds review issue was no biggie for either her or me, but the following is.... *** After we finished our session, I asked Nurse Berger for a prescription renewal for a muscle relaxer for my nocturnal leg cramps. SHE REFUSED! I told her that I preferred Tizanidine, as it dehydrates me and it stops my noctural Phlegm, which can fill up my Eustacian Tubes during the night and could cause Vertigo. I added that I'd lost 80% of my right ear hearing due to an ear infection in the late 1990s.. I told her that Dr. Spivery, under whom I assume Ms, Berger works, had written a muscle relaxer for me. Berger became angry and said, "WELL, GO SEE DR. SPIVEY!" I shall not go back to that office and I'll get a copy of this review to Dr. Spivey. *** I told Ms. Berger that I really needed a muscle relaxer for my noctural leg cramps (they awaken me at night and are very painful and hard to get rid of. I added that as men (I don't know about women) get into their 70s and 80s, leg cramps come on and become more frequent and longer lasting as a man ages. *** Ms. Berger denied that theory. *********************************************************** Okay, so to conclude, I am going to paste in below what gemini.google.com said about aging males and leg cramps. Google's "Gemini" is an Artificial Intelligence robot bank, has read and stored everything on the internet. My conversation with Gemini is below: *********************************************************** I wish Gemini had been present in my years as a young student. *** HERE IS THE QUESTION AND ANSWER SESSION GEMINI & I had: Question: Are nocturnal leg cramps more and more common in men as they age from age 70 to 90? Yes, nocturnal leg cramps tend to become more common as people age, and this trend continues into the 70s and 80s. While some sources suggest that women experience them more than men, the general consensus is that increasing age is a significant risk factor for both genders. Here's a breakdown of why this is the case and some relevant statistics: Increased Prevalence with Age: Nearly every adult over 50 will experience leg cramps at least once. 33% of people over 60 will have a nocturnal leg cramp at least once every two months. The prevalence further increases, with some studies showing that almost half of those aged 80 years or more experience them. One study found that 50% of elderly outpatients had "rest cramps," with 20% reporting symptoms for 10 years or more. Another study showed that 46% of adults aged 60 and older reported cramps, with 31% reporting being woken up by them, and 15% having cramps more than 3 times a month. Reasons for Increased Prevalence in Older Adults: Tendon Shortening: As people age, their tendons naturally shorten, which can lead to muscle cramps. Muscle Fatigue and Nerve Dysfunction: These are considered primary causes. Electromyographic studies suggest that leg cramps originate in the lower motor neurons with hyperactive, high-frequency, involuntary nerve discharge. Age-Related Loss of Motor Neurons: This is more pronounced in the legs and can contribute to a propensity for leg cramps in older individuals. Reduced Physical Activity: Inactivity can lead to muscle shortening and increased risk of cramps. Underlying Medical Conditions: Many chronic conditions common in older adults can contribute to leg cramps, including: Diabetes Kidney failure Peripheral artery disease (restricting blood flow) Neurological disorders (e.g., Parkinson's disease, nerve damage) Osteoarthritis Thyroid diseases Dehydration and electrolyte imbalances (though the evidence for mineral supplementation being a primary solution is mixed). Medications: Many medications commonly prescribed to older adults can have muscle cramps as a side effect, such as diuretics, statins (for cholesterol), and blood pressure drugs. In summary, while leg cramps can affect anyone, their frequency and severity generally increase with age, making them more and more common in men (and women) as they progress from their 70s into their 90s. This is often due to a combination of physiological changes associated with aging and the increased likelihood of comorbid health conditions and medications. *********************************************************** I sincerely hope this helps Ms. Berger and her future patients. I've made arrangements to go again to my previous PCP, who's a good distance away from my home. Ms. Berger's office is only 2 miles from my home.

The front desk staff are shockingly rude and clearly have no idea what they're doing. This location…read moreis a complete mess from top to bottom. You schedule an appointment for a specific service -- they assure you multiple times they can handle it -- and then when you show up, they act like you're the problem. The attitude is unreal. They claim they don't even offer the service you booked and threaten to charge you $2,000 if they did because they magically all of a sudden don't take your insurance anymore, but the call center confirms they do.... Absolutely ridiculous. The entire staff needs serious retraining -- or replacement.