Looking for a masonry contractor willing to travel to Priest Lake. Not many choices out of…read moreSpokane, but Roger and Jamie weren't scared. Not only did they provide a competitive bid but they returned my phone calls, showed up on time, honored their estimate TO THE PENNY, and absolutely killed the craftsmanship. Our stone chimney was completed over a weekend, and easily exceeded our expectations. (and all of the walkers/joggers that stop to comment about it on a daily basis.) Roger showed up with his crew and set up camp on our property for the weekend. We thoroughly enjoyed their company and shared many laughs and stories around the campfire. When we had another masonry job recently, it was nice to have a "go to" team that we knew would be up to the task. Roger, Rafi and Jack showed up on time (again), delivered exceptional work (again), stayed with us (again) and honored their estimate to the penny (AGAIN!) If you are looking for a masonry/chimney or hardscape contractor in Spokane, or within a couple of hours (I'm talking to you Lind, WA) do not hesitate to give Jamie a call. You will not be disappointed. After all is said and done, I am 100 percent satisfied with the work (amazing), the price (less than one third of local bids), professionalism (return every call) and integrity (do what you say, say what they do) of Dobson Chimney and Masonry. But most of all, I am proud to call these guys my friends. "WHO DID IT?"

My 1909 home needed extensive foundation work, from crumbling mortar. Quote was prompt, scheduling…read morewas within a reasonable timeframe, workers were professional and courteous, mess was minimal and clean-up was thorough; final invoice was lower than quote because some areas needed less work. Extremely happy with this company, and highly recommend them!

You know that giddy feeling when you hire a "pro" to do something for you and they meet and/or…read moreexceed your expectations? My experience with Solid Structures wasn't that. Every step added layers of disappointment. I've debated whether to leave this review or not ever since SS finished my 30x40 shop four months ago in April. But every time I go to work on finishing the interior I get so pissed. Just today I was using my laser level to lay out marks for an upcoming mezzanine build. In doing that I discovered the posts, the primary bones of the building are up to 3/4 inch from plumb at 12 feet. Some leaning one way, some another way. Some irregularities I could see as they built and called them out on it. Andy, the project lead actually showed up one day during the 5 week build because I called to complain about the building being racked. When the builders went to sheet the roof the OSB that was hanging long looked like a jagged saw blade. Obviously something wasn't square. Just so you know, Solid Structures doesn't use their own crews for every build. In my case it was a contract builder working for SS and he provided his own inexperienced crew who were left to themselves often. This contractor is still managed by SS supposedly but as I said before I only saw Andy once at my request. Be very aware this company has an extraordinary amount of overhead. Aside from the salesman and builder I spoke with 6 other people who did no actual building. Jim, the owner and engineer drew up the plans. The other 5 peeps did?? The crew that showed here didn't speak English except for the leader of the band. But he was often not here. When he was things went okay but by then a lot of bad stuff had already happened. Several times I pointed stuff out that they wound up redoing but not everything. They would have to start from scratch to fix the problems and the problems compounded with each misguided step they took. They've been " done" for four plus months now. Im glad they're no longer on my property. Standing outside the building you can clearly see the south eve line with a significant belly in it. They tried to cover the crappy build by adjusting the metal facia. Putting a ribbon on a pig. Its still a pig. Standing inside you can see in several places the purlins not parallel. The LVLs over two of the garage door are out of whack somehow. Like I said before the posts are not plumb. I reset one of the windows during construction instead of waiting for them because it was not level or plumb becausethe sill wasn'tlevel and they just plopped the window down on that sill and screwed it down. I plan to put 3/4 plywood on the walls and am not looking forward to how jacked up that's going to be at the corners. Communication with SS was terrible!! The salesman was good of course but after that it sucked. Materials just got delivered one day with no notice. That was about 12 weeks after signing papers. Good thing I happened to be home. That was like January 25th. Bobby, told me not to worry that weather wouldn't hurt the piles of lumber, trusses, laminated posts. B.S.!! I used my own materials to cover it all up. And there it sat for about 5 weeks in rain, snown etc. Then the contract crew shows up. They had l think four ladders, a four foot Harbor freight Pittsburgh level, a few impact drivers, string lines, a circ saw, and their favorite... the nail gun! Those kids may not know building or English but they know how to pull the trigger on a nail gun! In the worse case they used 12 nails at one location nailing to a truss end. Nails!!! I have no doubt the lumber is going to turn to splinters as it dries. I never saw a laser level on site. Only the 4' level. Its been mostly dry in this god forsaken Yakima Valley since the shack got built so I can't speak to how water tight the roof is. I did myself a disservice by watching post frame builders on YouTube. RR buildings, MR post frame. Channels like that. Guys who apparently really care about doing things right. Well, turns out I got something very different than that. My expectations were way off. So now I've got my 75K racked shack that looks best from a distance. Three sides actually look good from the outside. Looking at other SS reviews I see either 1 star or 5 stars. I very much wish this one was 5. Its a daily disappointment this building. Solid Structures or Shitty Shacks? YMMV

Reached out to Solid Structures back in early 2024 for quote on 40x60 shop in advance of starting…read moreour house build. After delays on our side and county weather road closures, we finally were able to build our shop. We did this remote (while living North of Austin TX) and working with Brooke on structure details were very easy. After a few tweaks on design and finishes to fit within our budget for this project (and Brooke being very patient with us) we finally started the build in mid-April 2025. We made our first trip out there in late May (first time to see the completed project in person) and we were very pleased. We had met our custom home builder out on property and they were impressed with quality and construction. Reason we went with Solid Structures was due to their patience with our inquiries, and the fact they had a patent on the type of brackets they used - these brackets didn't go unnoticed by our home builder - they were so impressed they planned on reaching out to Solid Structures to get more information for any of their clients looking to build a shop or external garage. We highly recommend their business and our son might reach out when he's ready to build his external garage.

The person that came to give me a quote said that they would email me the time of my appointment…read moreand the quote before he left. He never again contacted me and it's been weeks. They also count one window as two windows. In other words, you charged by the window pane instead of the "windows" they quote in the APP, so you need to change your advertisements because that's false advertising. Really disappointing. So many times in North Idaho I have been faced with the same type of neglect or whatever you wanna call it. It's hard to find good help here in Coeur d'Alene.

We've used Window Genie twice and plan to use them for any other projects. Our first interaction…read morewas window tinting for our home - excellent service all around. We were provided examples of the tint options along with detailed explanation and overall recommendation. Installation was amazing. Fantastic work. Our second interaction was for gutter cleaning. The were professional and did a great job. Highly recommend this company!

1 can't even answer the phone 2 can't even return call from…read more2 voicemails radio silence. thanks for nothing

Ken came out and gave us a fair estimate for our fence project. The fences went up over two full…read moredays and looks great. Ken was very amenable to any changes during the planning process. The finished product was exactly what we wanted. Thanks, Ken!!

Outstanding service. No wonder they are rated Best of N Idaho. Had them repair a shower faucet…read more Same day service. No overselling

We had an incredibly difficult winter this year. Trying to get our home open after being…read morewinterized. I had electricians, a contractor, water treatment people out to open our place up in the dead of winter after a major winter storm. I was desperate. My husband was extremely ill and was being treated at Kootenai Hospital with a serious illness. After many issues with the cabin and me crying on the phone trying to explain what we were going through, Fred's Plumbing owner and crew said, "Don't worry we will get your place open"...and they did! They put in a handicapped shower and a new toilet in record time. They even helped me down 29 steps to my home with a load from Costco to get ready for my husband's homecoming. The gal in the office said incredibly comforting words for us during that stressful time. When people show up during those times it's humbling. I will never forget what Fred's plumbing did for us. So YES. Fred's Plumbing is an excellent business with excellent human beings. Thank you!

Josh was professional and understanding. He fixed my heating unit with efficiency and accuracy.read more

Outstanding customer service. Dave and head electrician Eric completely rewired my business that…read moreprevious tenets added circuits over time. None of which met code and was unsafe. High efficiency lighting installed with a lighting control panel (LCP) the LCP is connected to alarm and allows my smart phone to control lighting. A HUGE thanks for a professional job on time. Brian OShaughnessey owner Ziebart of Spokane

We needed dead trees removed and brush/slash piles cleaned up and Budget Arbor and Logging were…read morethe only ones to return our call. They gave us a very reasonable quote and put us on the schedule. They showed up when they said they would and got right to work. They did far more than we expected, did a better job than we had hoped for (they even raked the lawn after bringing down the dead trees). The work was stellar. It was done quickly, efficiently, and at an excellent price. Good people doing good work - we highly recommend them.

It was high time to get rid of an over 70ft high dead pine tree bending toward my house in NW…read moreSpokane. Turned out to be the lowest price of all the arborists i checked out. This was from one of the only two times someone knocked on my door and gave me a quote and business card. Showed up in August of 2025 with several large machines and a trained crew. Job well done, including clean up. I do recommend!

The only reason this isn't 5 stars, is I feel the parts were overpriced. Todd is timely &…read morecommunicates well. The furnace works, so barring any unforeseen issues, the workmanship is quality as well. I had him come out almost 2 years ago to give me some advice as to whether I should keep running this furnace or have it replaced since it's 20+ years old. He recommended I run it & repair as needed as long as there wasn't a catastrophic failure. His honestly, rather than pushing to make a large sale, was also positive.

I've been in commercial and residential trades for over twenty years and now and can attest that…read morenobody is perfect and there's going to be mistakes. What I have learned as a true measurement of a company, or individual is how those mistakes are remedied. After multiple issues and seriously sloppy work on a recent job, I have heard excuse after excuse and finger pointing all through it. It's very apparent that this company has no integrity, whatsoever. I could not in good faith ever hire Todd again nor recommend to any of my clients. Its very apparent through close observation that this company is only suited for service work and small pickup jobs and even then, I would seriously caution that.