I had gone to Fr. Freedus for both myself and my daughter several times over the course of more…read morethan 10 years. I was never too impressed with Dr. Freedus and things only became worse. The office workers at first were not too pleasant but after going for a few years they did become a lot nicer. We actually had to drive 2 hours each way to see Dr. Freedus. The last time I saw him, he told me to stop clenching my hand as the extractions, "did not hurt". I actually thought it did, but Dr. Freedus knows how I feel better than I myself do. He then stopped the extraction and told me that he will stop and not complete the extraction if he sees my hand get tense. I am actually a person who has a very high tolerance for pain and have no fear of extractions or any dental work. We did find a far better Oral Surgeon. My daughter had to have her wisdom teeth extracted and the place we went to is wonderful. Everyone is pleasant and professional. I think Dr. Freedus needs to retire and take it easy some place.

I've gone to Dr. Freedus on 2 separate occasions in the last year and a half and both were good…read moreexperiences. The first time I had a wisdom tooth pulled when I was pregnant and while I ended up with dry socket, they were quick to get me back in to fix the issue. The most recent visit was last week when I had to get another tooth pulled. The hygienist made sure I was nice and numb and I was extremely nervous but Dr. Freedus was great! It literally took him 2 minutes to get my tooth out and I didn't feel a thing. It's healing great so far. The staff there are all nice, especially Dr. Freedus.

Although I had not been a patient at this office since 1993. I was in a moment of desperation. I…read moreneeded a tooth pulled immediately and I had no idea where to go. Aspen Dental refused and the pain seemed to be getting worse with each passing minute. Pain enough to bring tears. The receptionist wanted nothing more that to help but she could only point me in the right direction. Thanks I was losing all hope. The tooth was removed and it was by far the best dentist I have ever experienced. Minimal post op bleeding did not even saturate the first gauze.

Too long, don't want to read? Stay away from Aspen. Want details, read on…read more First the good. People were friendly. The place was clean, high-tech. I believe that they were competent even though a few radiographs had to be retaken by a trainee. Now the bad. I have never had anywhere NEAR as many radiographic views/exposures in all of my years of dentistry (and they are a lot of years). When it came time for the $$ shock and the upsells (here is a screening you might want, here is a substance we could use, here is a medicine that could help) which came to $1000 (for an asymptomatic patient with a few erosions and some plaque) I said, "Hey, how about I just stick with the basic cleaning my insurance covers?" I was told no, that they could not possibly do a basic cleaning, and that I would have to pay nearly $500 for the advanced ultrasound cleaning first. It's one thing to upsell, but another entirely to refuse a patient basic care because I don't want to pay for suggested bells and whistles. Stay FAR away.

Called more than once, 3 weeks ago and still haven't gotten back to me. My husband has extractions…read morefrom a failed bridge that need attention. Still no call back. Emailed X-rays. Never acknowledged. Went to Schoharie dental. One hundred percent better.

Dr. Dugan saved our son's teeth! Our son was hit in the mouth by a baseball, and Dr. Dugan met us…read moreat his office (on a Sunday) within minutes to save his teeth. He was so nice and calming, and he did a wonderful job. We couldn't be more grateful for him and will remember his kindness forever! Thank you, Dr. Dugan!!

This office doesn't accept insurance (that is the only negative) but they do help you through the…read morereimbursement process which is extremely helpful! They are wonderful people here and the surgeon/dentist himself is fantastic! Not only does he have great beside manner but he is understanding and very good at what he does! My husband is a vet and they gave him a fantastic discount as well! Cant say enough positive things

He wasn't able to help me because his office was closed, but he took the time to refer me to…read morecompetitors who were open. I deeply appreciated his honesty and his willingness to help.

I had to go in for an extraction due to my tooth cracking, and they got me in no problem and were…read morevery flexible with working around my schedule. They got me in and out quickly and with no difficulty during or after the procedure. One of the best dentist experiences I've had

I was amazed they did an emergency extraction with no hassle or excuse not to. Receptionist was…read morefriendly and knowledgeable. Dentist is professional and the extraction was pain free. I am a very happy customer.