Unfortunately I do not know much about the actual orthodontist there because I couldn't get passed their horribly rude, and power drunk receptionist. I have an impacted wisdom tooth, and called them Wednesday to make an appointment. I was told it would be a week to schedule the consultation, a week for my insurance to approve it, and another week to schedule the procedure. I said how am I supposed to be like this for almost another month, I can barely open my mouth. The receptionist said well a week wait isn't that bad. I said a week wouldn't be bad if you were removing the tooth, but you just told me it would be 3 weeks before that happens. She said well I dont have to schedule you an appointment at all here if you're going to argue with me. I said I'm not trying to argue with but you're telling me (with a mouth that cant open) that a week isn't bad, even though you know you're not removing the tooth for another 3 weeks. At the end of the conversation I said look, I'm sorry I know you're just doing your job, but I'm in pain, cant open my mouth and have 2 kids I need to function for. She said I wish I could do something but I can't, I'll call you back tomorrow with an appointment for the consultation. Never got a phone call. After me calling every day for a week with them telling me everytime that they'd call me back I'm told they are deciding if they want to see me at all because I was rude. I said so you're telling me you made me wait a week out of spite? She said yea, well I dont know what to tell you. The fact that this office plays games with patients when someone questions them is pretty unnerving, especially since they are putting some patients to sleep for dental surgeries there. I also noticed that I'm not the only one thats been leaving reviews on other sites complaining about this exact issue. It's pretty sad when a doctor isn't even aware of certain patients because they can't get passed their rude, entitled receptionist that are trying to play boss knowing patients cant contact the orthodontist directly. I DO NOT RECCOMEND EVEN BOTHERING WITH THIS OFFICE. ESPECIALLY IF YOURE IN A SITUATION WHERE YOU NEED SOMETHING DONE AS SOON AS POSSIBLE. IF YIU QUESTION THEM, TELLING YOU THEY DONT WANT TO SEE YOU ISNT ENOUGH, THEYLL PLAY GAMES WITH YOU AND MAKE YOU SUFFER OUT OF SPITE WHICH IS PRETTY UNPROFESSIONAL. WOULDNT EVEN GIVE THEM 1 STAR BUT THERES NO OPTION FOR THAT. read more