Madd respect for Madd Monkey Garage in Troutman for bringing my Mustang convertible back from the…read moredead. When another garage told me to scrap it because the repair cost would be $7K or more, these guys fixed my car for about a third of that.

Jimmy and his son are extremely professional, competent, responsive, and are excellent mechanics…read more More importantly, they are tremendous human beings. This is a great family business and a great example of an honest, careful, and capable small business. They really helped me when I needed the help and provided EXCELLENT customer service. Really, I cannot say enough positive things about my experience. These are very trustworthy, knowledgeable, high integrity people. I am a customer FOR LIFE.

Took my vehicle in to get a second estimate on what I was told by another shop was a bad rear wheel…read morebearing. I learned it wasn't a bad rear bearing, but rather the front wheel bearings. I almost spent over $300 on the original bad estimate. Wiley at the front desk was very informative and professional. After the tech drove it and confirmed the issue, he explained it and he was also willing to work with me to schedule the work and payment. Rather than scheduling an appointment to have it done, they did the work right then in less than two hours. I also have another lesser issue with the car and I have already made an appointment for that for after the 1st of January. I am both very impressed and very happy with both the work and the willingness to help with my problem. I will recommend Formac Automotive to any and all my friends. Great job guys!! You have earned my trust and business.

We recently purchased a 2026 Toyota Tundra from Tyler at Flow Toyota in Statesville, and it was by…read morefar the best vehicle-buying experience we've ever had. Tyler was outstanding from start to finish. He was friendly, highly knowledgeable, and genuinely attentive to exactly what we were looking for. He made the entire process smooth and stress-free. Even after the purchase, he has continued to be responsive and helpful with any questions we've had. Cameron in the finance department was also a pleasure to work with and made everything straightforward. We are extremely pleased with both the truck and the service we received. We would highly recommend Tyler at Flow Toyota to anyone looking for their next vehicle.

Great service department! I didn't buy my car here, but I do get it serviced here. So far I've…read moreworked with Samantha and Justin and they are both amazing at their jobs! They clearly state what needs to be done, gives reasonable expectations for how long it's going to take and provide regular updates. This is hands-down, the best service department at a large dealership that I've ever dealt with! Keep up the great work!

Large bolt or object popped right front tire. Donut put on after finally getting lug nuts off…read more FOLKS do not rotate tires unless tech uses a torque wrench as Perry's does on lug nuts. Drove to Perry early next morning 7:30. Gary got me right in and found belt damage in tire from object. Good deal on new tire and zooooomed out with 4 torqued wheels and SUPER DUPER SERVICE. THANKS !

As a visitor to Wilkesboro, in a rental car, we were blessed to find Perry's when the tire pressure…read morelight came on. Light is off now. Thanks guys!!'

Chris was great! Communication was awesome down to GPS arrival time!…read moreNew starter installed and back going again. He is 5 * all the way! He pointed out another fix that needs to be taken care of which he will do for me too! Can't say enough good things about this service! Thank you Chris!

Chris has helped me several times!!! From coming to my home multiple time to service 2…read morecars(headlights, brakes & rotors, oil changes), to working on my car at my job so I didn't miss work to literally servicing my vehicle on the side of the road where it died...You can ALWAYS count on Chris!!! He also has a haul-off service and advertised for rid your driveway & sidewalks of snow! Do yourself a favor and call Chris! Outstanding value and service!!!

I was passing thru Winston-Salem looking for a Tesla super charging station. Realizing there wasn't…read moreone, my GPS took me to Flow BMW. I was met by a nice young man, "Eric D"., within 2 minutes of pulling into one of their two Charge Point stations on their lot; he offered to hook the car up (a nice surprise!). My charge was very low and so was my phone battery. I didn't have a Charge Point card, but Eric led me to a very nice lady at the Flow BMW sales desk, "Bonnie," who offered to loan me hers without hesitation.(Already I'm thinking these folks are cool...) Bad planning on my part; how could I leave home without my phone charger? Luckily, I at least had my CAR charging adapter, but it was still going to take longer than I'd expected to charge my vehicle. Eric had a better idea and led me into the Service Dept. where they had a wall charger for their own customers, which proved to be a little faster. (Remember, I'm not driving a BMW, I'm in a Tesla.) While I was waiting, I met all the Service Advisors. Being a woman myself, and in a new environment, I first approached "Nikki": a charming and welcoming young woman who was happy to accommodate my need for assistance. "Jason" who was every bit as pleasant, asked if I'd like a hot cup of fresh coffee (it was cold outside, but nice and warm in the Service Dept.) -- or donuts. The waiting area is in-between the Service Dept. and the Sales Show Room. I decided to get out of their way and made my way to a comfortable chair. Here I was offered a bottled water (which I happily accepted)! Straight in front of where I sat down was probably the most gorgeous white BMW 8 series 2dr coupe I have ever seen. Now don't get me wrong, I like my 2013 white Tesla--but WOW! This 2021 sport model BMW was HOT! Of course I had to take a stroll or two around it, as well as all the other beautiful BMWs in the show room. By this time everyone probably knew I was the stranded Tesla owner (or so I assumed), but I was pleasantly surprised not to be hounded by an over-eager Sales Associate. Everyone kindly acknowledged my presence, but gave me space to enjoy the scenery. Though when I did have questions about the drop-dead gorgeous 8 series, they were happy to provide the answers. What a GREAT place to be "stranded." :D I couldn't help marinating on what a wonderful customer service experience I was having...especially since I wasn't even a customer! Back in the Service Dept., Service Advisor Corey (aka "Potts") offered to lend me his phone charger from his own car, so I would have enough battery to get home to Greensboro. Michael and Kenny, two other Service Advisors, couldn't have been nicer. Michael even showed me some cool stuff online about my Tesla and some similarities with the new BMWs. He appeared to be very tech-saavy and luxury brand saavy, and we had an enthusiastic conversation. On a few occasions Nikki noticed that my car would stop charging (the lights stopped blinking). Thanks Nikki!! Had she not made that observation, they may have been stuck with me til closing time. At one point an actual BMW Service Technician came out and took a look. (Who does that!?) :D We all agreed that it appeared to be my adaptor. I can honestly say I have never been to an auto dealership where the entire Service Department staff was so eager to please, so accommodating and just so darn NICE. *And I have owned 11 vehicles.* I'd like to give a big shout out to their Service Manager Josh Kineard--probably the only person I didn't meet yesterday. He must be a great person to work for, as he has a full staff of incredibly professional, nice, happy, helpful and empathetic Customer Service employees! I may own a Tesla now, but when it's time to consider trading, I will most definitely consider Winston-Salem's Flow BMW. The most important thing when owning a car (to me) is the service you experience while owning it. I would trust ANY of the Flow BMW service personnel to provide excellent, if not exceptional automobile service. THANK YOU FLOW BMW of W-S SERVICE DEPARTMENT! Toni R. Greensboro

I had 3 bad experiences here at this dealership. Left my oil cap off after a service ( had to get…read moremy car towed), and extended waits for service. The majority of the sales and maintenance representatives are very racist to Black American customers. Definitely do not recommend this dealership for anything.

Came here with an emergency tractor tire and in 15 minutes had me back working again…read moreShout out to Steven Le for all his help!!!! Can't say enough good about this place. Over the past 5 years they have been my go to!!!!

Cardinal Tire is the best shop you can go to in NC. The employees and managers are very loyal to…read moretheir customers and they won't do you wrong! The guys here are very knowledgable and have experience and they are hard honest workers. They have good prices and good deals on Tires and Brakes and I can promise you that if you are dissatisfied with your service from Cardinal Tire then you can mention it to Steve or Justin and they will help you out they won't leave you hanging or try to push you out the door like these other shops. Cardinal Tire is honesty, integrity, diligence, and a family. And those are quality's money can't buy. If you're not sure where to go for your vehicles needs Cardinal Tire is the right place I promise you!

Contact Zack's Towing for all your towing needs when needing a tow. We contacted them, and they…read moreresponded quickly. They were very professional and helpful during the process. We would highly recommend them anytime. Thanks again.

You don't need to search any further. Terry from Zach's Towing was so helpful, honest and knows…read morewhat he's doing. My family and I were out of town at a VRBO home for son's wedding when our F250 wouldn't crank. After having to wait 9 hours to find out Triple A couldn't even locate a tow that could handle the size of my 250 crew cab truck, we called Zack's. We had no clue where to even ask him to take my truck since it was the weekend and we couldn't talked to any mechanics with everyone closed. Terry talked to us about the issue we were having and recommended someone, called them for us (since he knew the owner) to confirm we could bring it, and was loading our truck on his fully capable roll back within 30 minutes. I felt completely comfortable leaving my truck in Terry's hands and heading back to South Carolina (3 1/2 hours away). He was an answer to our prayers and I'm so grateful for his help in a very stressful situation.