I 100% recommend this company. Seth the tow truck driver was very professional. He had to tow a car…read morestuck in our yard and did not leave any wheel marks in the yard. Highly recommend. Will use again if we ever need tow service.

Seth was amazing ,he is a great asset to your company . Thank you so much for your help and…read moreunderstanding

Broke down driving south. The guys were great they took care of my car and helped me arrange…read moretransportation for the car to Atlanta.

I was traveling from GA to PA and got stuck in Jonesville NC. Andy got me back on the road in less…read morethan an hour! Awesome service!

We had car trouble on the way home from vacation. They were there in less than 30 minutes and saved…read moreus from the side of the freeway! Pretty amazing for 6:30am on A Sunday. Super nice guy.

They said it was $150 for an afterhours tow, and would not tow it anywhere else but to their lot so…read morethey could charge a $35 per day lot fee. Went to get the car 36 hours later, suddenly the tow was $250, and they charged me for 3 days on the lot. Too bad that the lowest rating is a one, they didn't even earn that!!! VERY DISSATISFIED!

Highly recommend Total Towing. Very professional and one of the nicest guys youl meet and hands…read moredown cheapest in the area. He has a loyal customer for life here... Thanks brother !

Used this service in a recent accident. Amazingly helpful. Quick response. Went out of his way to…read morehelp us find a rental. Could not ask for better service.

We were stranded on the side of highway 74, no luck with AAA sending a tow within 3 hrs. It was…read morecold and dark. We called Ultimate Towing and spoke with a wonderful woman, Maryanna, who calmly talked us through, and was able to get a tow truck to us very quickly. Gage showed up, found us, because we weren't sure where we were, and flawlessly got our car and us back to Mount Airy. We are so grateful to this company who was there in our time of need. We will use them again if the need arises. Also, the charge for the service was very reasonable.

Title: Paid $1,600 for Tow - Our Truck Came Back Damaged & They Took No Responsibility…read more Review: On Monday, June 23, 2026, my partner's 16-foot box truck broke down while en route for a delivery. We called Ultimate Towing & Recovery, and the dispatcher estimated the tow back to Concord, NC would be around $500. We agreed, and a driver arrived within about an hour. That's when things went downhill. Tire Damage During Tow. As the driver began transporting our truck, a rear tire on our box truck blew out. All the tires were in good condition with no visible wear or prior issues. We don't know if the damage was due to how the truck was mounted or road conditions, but the timing was suspicious. Unfinished Disassembly. The tow truck driver said he needed to disconnect something underneath our truck to tow it properly. We trusted his judgment--but when we got the truck back, those parts were never reconnected. Now the vehicle won't start, and pieces are left hanging. New Visible Damage. When the truck was finally dropped off--about 7 hours after the initial call--it was leaning to one side from the blown tire and had new body damage that did not exist before. We have timestamped photos showing the condition of the truck before and after the tow. Shocking $1,600 Bill. We were blindsided with a final charge of $1,600, triple what we were quoted. When we questioned the amount, we were told if we didn't pay immediately, our truck would be impounded. We had no choice but to come up with the money under pressure. No Accountability. We contacted Ultimate Towing & Recovery right away and provided photos of the damage. Their response? "Give us your lawyer's number." We're now out $1,600 and stuck with a damaged truck that no longer runs. This experience has severely impacted our small business, and we're extremely disappointed by the lack of professionalism and care. If the company decides to make this right, they have our contact info--but until then, we can't recommend them to anyone who values honesty, accountability, or the safety of their vehicle.

My car was broken down for 5 hours and AAA would not answer or send anyone and Cody from J&J…read moreactually saved us. He was the only person who actually came to help and was great. Could not thank him enough.

Prompt, friendly, and extremely professional service. Definitely recommending to everyone that…read morewants good towing service.

Great, got there quick and met my needs! Great team! Great towing service for all your needs!read more

Excellent service. I locked myself out of my car and they were there within 15 minutes. Quick,…read morefriendly and affordable service. Thank you!!!!!!!

I can't say enough good things about Reliable Towz, LLC! I was in a tough spot--my car was stuck on…read morea stake in the ground, and after calling around to several places that wanted to charge outrageous prices, I was lucky enough to find this company. The gentleman who came out was incredibly kind, professional, and went above and beyond to help me. He got my car unstuck quickly and safely, and charged me a very fair price--something that's hard to come by these days. You can tell he genuinely cares about people, not just profit. If you ever need roadside assistance, THIS is the company to call. Honest, reliable, and compassionate. Highly recommend!!

From the owner: Experience the convenience of our fast and efficient 24/hr roadside assistance, fuel delivery,…read morewinch-out, vehicle lockout, and tire-changing service. Our experienced driver will have you back on the road in no time! Currently our tow truck is down and we are unable to provide transport- however we are still open for our other services. Please call us for your needs.

TOWING... Southeastern towing was very responsive to our urgent need for a tow in a rural area…read more They were so friendly and calm when getting my vehicle unstuck on a very steep and muddy hill. I couldn't be more grateful! Thank you!

Great service!! Great communication from everyone!! The Best Buy here-Pay here lot in Wilkesread more